Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Falso Service Experts
Serving Central New York since 1882
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
NEW HVAC SYSTEM as low as $142/month - PLUS, YOU PAY NOTHING FOR 60 DAYS!
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment only: Lennox 2-ton ML14 80% system. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Caring for your home’s critical systems shouldn’t be overwhelming—or unpredictable. Falso Service Experts offers reliable HVAC, plumbing, and electrical services throughout East Syracuse, Fayetteville, Liverpool, DeWitt, and the surrounding communities. We’ve been helping homeowners in Syracuse maintain safety and comfort since 1882 with practical and efficient support for every season.
Whether repairing your AC mid-summer, resolving plumbing issues, or updating electrical work, our experienced team is ready to help. We handle scheduled maintenance and fast-response repairs, focusing on dependable performance and long-term value.
For reliable service and experienced guidance, call (315) 544-3552 to make an appointment today.
Professional Service with a Personal Touch
Every home visit begins with a trained and certified technician who understands your specific needs. All of our team members are licensed, insured, and ACE-certified, bringing proven techniques and modern diagnostics to every job.
We communicate clearly, provide straightforward pricing, and complete the work with minimal disruption. For added peace of mind, you're also covered by the Service Experts Guarantee, which includes quality workmanship. Falso Service Experts is here if you're scheduling a seasonal tune-up or need help in a pinch.
Membership Plans That Keep Things Simple
Owning a home means unexpected issues are bound to happen. With our membership options, you can stay ahead of major repairs and maintain your systems without the guesswork. Designed for East Syracuse homeowners, our plans help make managing home care easier and more affordable.
Service Experts Advantage Program™: Upgrade to energy-efficient HVAC systems with no upfront costs. Plans include full coverage for parts, labor, annual tune-ups, and priority scheduling whenever you need it most.
Maintenance+ Membership: Keep vital systems working as they should with annual service, repair discounts, and preferred appointment windows—all geared toward more efficient and longer-lasting equipment.
Pick the plan that suits your home and let our experienced team take the stress out of system upkeep.
Supporting the East Syracuse Community Since 1882
For more than 140 years, Falso Service Experts has worked with homeowners across East Syracuse, Fayetteville, Manlius, DeWitt, Cicero, and nearby areas. We’ve built long-standing relationships by helping families with heating and cooling repairs, plumbing problems, electrical updates, and planned replacements.
Our broad service offerings and responsive team are here to help, year-round, through everything from winter cold snaps to summer heatwaves. Your home’s comfort and function matter, and we’re here to help you keep both on track.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Backed by National Resources, Rooted in the Syracuse Area
Choosing the right service provider matters—especially when it comes to your home. With Falso Service Experts, you get the care of a local team backed by a trusted national brand. As part of the Service Experts family—serving customers across North America since 1996—we deliver leading technology, up-to-date technician training, and trusted access to the latest in HVAC, plumbing, and electrical systems.
From East Syracuse to Fayetteville, Liverpool, and surrounding neighborhoods, we understand the area’s homes, infrastructure, and seasonal challenges. When you work with Falso Service Experts, you’re not just hiring a technician—you’re partnering with a dependable service provider backed by a proven national network.
"Our technician, Nashiem Allen, arrived right on schedule and was very efficient, friendly, and knowledgeable."
M
"Very nice tech, no pressure, very informative—explaining what the issues could be."
S
"They were here for only a short time and figured out the problem and got my furnace up and running!"
R
"Friendly, very knowledgeable. Explained everything."
B
"Jaime was punctual, professional and friendly."
N
"The technicians were knowledgeable, professional, and resolved the issue quickly."
k
"Justin was knowledgeable about our furnace service call."
B
"Called for emergency service and came same day."
J
"Great people and great company."
J
"He was able to diagnose the cause of both issues and worked until they were resolved."
C
"He is an obviously experienced young man who went far above and beyond in delivering the promised finished product."
R
"They kept us informed long distance about the issues they found and the repair progress."
D
"They were here in less than 3 hours and got us working again pretty quick."
C
"Very personable and pleasant."
M
"Lenny was professional, courteous, and friendly."
J
"Thank you for the prompt response to our call for help with a non-working furnace on a very cold day."
F
"New furnace installed Monday. The whole team is amazing."
c
"They were able to have someone out to me in the morning and a new furnace installed by the next day."
Z
"Joshua was very friendly and knowledgeable and walked me through what he was looking for and how to avoid issues in the future."
J
"Jesse was extremely professional and helpful through the whole process installing a line for my electric oven."
J
"Jesse was fast, on-time, and friendly."
s
"Gas and water tank installed in one day, perfectly done."
W
"The customer service from my tech Jadon was top notch; he explained everything in detail and was a pleasure to work with."
P
"Falso responded within a few hours. They diagnosed the problem and presented my options. They were very clear and concise."
D
"Knowledgeable, courteous readiness and efficiency."
R
"Jadon was great! He was very knowledgeable and upfront about what he thought was the issue."
D
"He took the time to explain everything he did."
A
"He could have left and made us schedule it for a different time or at least charged us extra for the extra work he had to do, but he didn't."
J
"Anthony was efficient, fast, friendly, and there were no problems!"
T
"Very competent service troubleshooting and fixing circulation problems in my baseboard heat."
Outstanding Service from Nashiem
We were scheduled for our routine yearly furnace check. Our technician, Nashiem Allen, arrived right on schedule and was very efficient, friendly, and knowledgeable. Outstanding service from Nashiem!
Very Nice Tech, No Pressure
Called Falso for a sewer pipe backup, as we have the HVAC through them. Their tech was there within an hour of my call at 6 p.m. on a Monday (I expected to make an appt for the next day)! He gave me his opinion, explained what the problem might be, gave me options as to where we could go with it. The estimate was high, for something exploratory, but he never pressured us to do it, gave us some other options to try, leaving the door open to come back whenever we were ready. As the drain is just slow right now and not causing major issues, we decided that we can control the volume into the pipes, we declined the work. Very nice tech, no pressure, very informative—explaining what the issues could be. 4 stars based on the pretty expensive estimate, otherwise, very happy with the service.
Very professional and knowledgeable!
I was without heat for 3 days! They were here for only a short time and figured out the problem and got my furnace up and running! Very professional and knowledgeable! Thank you all!
Excellent service
Excellent service. Kept me informed on arrival time, called and texted appointment date. Friendly, very knowledgeable. Explained everything. Did an amazing job. Well done.
Great communication and service
I called Falso for a drain problem with my kitchen sink. Falso had great communication and service. Jaime was punctual, professional and friendly. He gave me tips for ongoing maintenance. I would use Falso again and recommend them to my friends.
Excellent Service Overall
I was able to schedule a next-day appointment that worked with my availability. Communication was clear and transparent from start to finish. The technicians were knowledgeable, professional, and resolved the issue quickly. Excellent service overall.
Knowledgeable Furnace Service Call
Justin was knowledgeable about our furnace service call. Polite and efficient as well.
Great Prices and Service
Called for emergency service and came same day earlier than expected. Great prices and service!
Great People and Great Company
Great people and great company to service all of your HVAC needs.
Jaime was excellent
Jaime was excellent. We had an issue with a clogged sink and smell in the basement when hot water ran. He was able to diagnose the cause of both issues and worked until they were resolved. He also didn’t increase the cost for services even though the scope of the work expanded beyond that included in the initial quote. It was a great result for issues that have been recurring for a couple of years (and have been looked at by other plumbers).
Went Far Above and Beyond
It was a pleasure having Jesse Beebe, an electrician from Falso Service Experts, do work for us in preparation for a drainage project. He is an obviously experienced young man who went far above and beyond in delivering the promised finished product. During what started out as a deceptively simple job, he encountered several challenges presented by the insanely cold weather, feet of snow, hard-frozen ground, and curious circuitry installed previously by a different person. Jesse dealt with each obstacle in an efficient manner, fully explaining his strategy as the work progressed. I would readily recommend Jesse to anyone in need of electrical work.
They kept us informed long distance
We hired Falso to diagnose and repair the heating system at a relative’s home. They kept us informed long distance (as we live out of state) about the issues they found and the repair progress. Thank you, Chip and crew!
Called in This Morning for No Heat
Called in this morning for no heat, they were here in less than 3 hours. Got us working again pretty quick. Overall satisfied with the service.
Our technician was great
Our technician was great. Very personable and pleasant.
Lenny Was an Excellent Technician
Lenny was an excellent technician to service our maintenance on the furnace. He recommended and installed a new ultralight mold protection system that was needed. Lenny was professional, courteous, and friendly. We are very pleased with the service received.
Awesome Service
Awesome service. Thank you for the prompt response to our call for help with a non-working furnace on a very cold day. We were new customers. Other companies would not do the service call because we were not a regular customer. Well, next time we need heating service, Falso will be our FIRST phone call!!!
The whole team is amazing
Furnace went down Sunday. New furnace installed Monday. The whole team is amazing.
Employees Were Kind and Professional
My furnace died in the evening during one of the coldest weeks of the season. They were able to have someone out to me in the morning and a new furnace installed by the next day. The employees were kind, thoughtful, and professional. I would recommend to anyone.
Very friendly and knowledgeable
Joshua came over as our gas furnace wasn’t working. He was very friendly and knowledgeable and was kind enough to walk me through what he was looking for and how to avoid issues in the future. We use Falso for every repair and maintenance in our home.
Extremely professional and helpful
Jesse was extremely professional and helpful through the whole process installing a line for my electric oven. He gave me advice and made sure I didn’t have any unanswered questions before he left.
Fast, on-time, and friendly
Got an outlet replaced, and Jesse was fast, on-time, and friendly. Great job, Falso!
Gas and water tank installed in one day
Gas and water tank installed in one day, perfectly done. I am very happy with the service.
Customer service from my tech Jadon was top notch
I was in a tough spot in the middle of winter, and Falso came and fixed my issue, but the customer service from my tech Jadon was top notch. He explained everything in detail and was a pleasure to work with.
Falso HVAC was a lifesaver
Falso HVAC was a lifesaver.
I called at 6 a.m. on a Saturday (the coldest day of the year). My furnace was not working.
Falso responded within a few hours. They diagnosed the problem and presented my options. They were very clear and concise.
I needed a new furnace!
They were able to schedule the install for the following Monday.
Seth Carr was at my house by 9 a.m. and did a great job installing and explaining the features. Very professional!
I would highly recommend Falso to anyone I know.
Pat Monan
Always a Top-Rate Experience
Knowledgeable, courteous readiness and efficiency. Always a top-rate experience. Thank you!
Highly recommend!
Jadon was great! He was very knowledgeable and upfront about what he thought was the issue. He ran all over trying to find the part we needed. Highly recommend!
Lenny was great
Lenny was great. He took the time to explain everything he did. Thank you.
Great service!!
Great service!! We had to have our breaker panel replaced. Our electrician, Jesse Beebe, took the time to fix a completely separate issue we had with a weak access point to our upstairs power causing a complete loss of power, on his own time after he was done with the job he came out to do, without extra pay! It was very nice of him! He could have left and made us schedule it for a different time or at least charged us extra for the extra work he had to do, but he didn't. I would definitely go with him again for any electrical issues.
Anthony Is Awesome!
We called as we were not getting any hot water. Anthony responded and was there within a half hour. Problem diagnosed quickly and he gave us our options. New heater installed that day! Anthony was efficient, fast, friendly, and there were no problems! Anthony is awesome!
Very Competent Service
Very competent service. Troubleshooting and fixing circulation problems in my baseboard heat was impressive but not surprising, as Falso service has always met or exceeded my expectations.
