Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Syracuse
Formerly Falso Service Experts, proudly serving Central New York since 1882
Expert plumbing and HVAC services, delivered by certified technicians. From excavations and backflow services to quick repairs, full-system upgrades, and everything in between, our team is here to help.
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune-up; call for pricing. $140 off our standard $189 rate. Valid from 9/19/26 through 10/31/26.
Sep 19, 2026
- Oct 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 10/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Oct 31, 2026
Caring for your home’s critical systems shouldn’t be overwhelming—or unpredictable. Service Experts Syracuse offers reliable HVAC, plumbing, and electrical services throughout East Syracuse, Fayetteville, Liverpool, DeWitt, and the surrounding communities. We’ve been helping homeowners in Syracuse maintain safety and comfort since 1882 with practical and efficient support for every season.
Whether repairing your AC mid-summer, resolving plumbing issues, or updating electrical work, our experienced team is ready to help. We handle scheduled maintenance and fast-response repairs, focusing on dependable performance and long-term value.
For reliable service and experienced guidance, call (315) 544-3552 to make an appointment today.
Professional Service with a Personal Touch
Every home visit begins with a trained and certified technician who understands your specific needs. All of our team members are licensed, insured, and ACE-certified, bringing proven techniques and modern diagnostics to every job.
We communicate clearly, provide straightforward pricing, and complete the work with minimal disruption. For added peace of mind, you're also covered by the Service Experts Guarantee, which includes quality workmanship. Service Experts Syracuse is here if you're scheduling a seasonal tune-up or need help in a pinch.
Membership Plans That Keep Things Simple
Owning a home means unexpected issues are bound to happen. With our membership options, you can stay ahead of major repairs and maintain your systems without the guesswork. Designed for East Syracuse homeowners, our plans help make managing home care easier and more affordable.
Service Experts Advantage Program™: Upgrade to energy-efficient HVAC systems with no upfront costs. Plans include full coverage for parts, labor, annual tune-ups, and priority scheduling whenever you need it most.
Maintenance+ Membership: Keep vital systems working as they should with annual service, repair discounts, and preferred appointment windows—all geared toward more efficient and longer-lasting equipment.
Pick the plan that suits your home and let our experienced team take the stress out of system upkeep.
Supporting the East Syracuse Community Since 1882
For more than 140 years, Service Experts Syracuse has worked with homeowners across East Syracuse, Fayetteville, Manlius, DeWitt, Cicero, and nearby areas. We’ve built long-standing relationships by helping families with heating and cooling repairs, plumbing problems, electrical updates, and planned replacements.
Our broad service offerings and responsive team are here to help, year-round, through everything from winter cold snaps to summer heatwaves. Your home’s comfort and function matter, and we’re here to help you keep both on track.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Backed by National Resources, Rooted in the Syracuse Area
Choosing the right service provider matters—especially when it comes to your home. With Service Experts Syracuse, you get the care of a local team backed by a trusted national brand. As part of the Service Experts family—serving customers across North America since 1996—we deliver leading technology, up-to-date technician training, and trusted access to the latest in HVAC, plumbing, and electrical systems.
From East Syracuse to Fayetteville, Liverpool, and surrounding neighborhoods, we understand the area’s homes, infrastructure, and seasonal challenges. When you work with Service Experts Syracuse, you’re not just hiring a technician—you’re partnering with a dependable service provider backed by a proven national network.
"They answered all of my questions and did stellar work. I would recommend them 100%."
C
"Technician came in the early part of the 4-hour service window. He was conscientious and answered all questions. Price was reasonable."
K
"Robert and Justin were extremely knowledgeable and provided us with all the necessary information. They took a lot of pride in their work."
K
"Garrett was very professional, knowledgeable, and did a very nice job."
T
"As always, technician did an excellent job!"
J
"Ben from Falso is thorough, knowledgeable, and very nice."
M
"Very efficient and respectful."
J
"Garrett provided excellent maintenance service for my aging furnace."
A
"James was totally grateful for the knowledgeable service that John delivered and also the fact that he was extremely courteous and friendly."
J
"They were both very knowledgeable and answered all of my questions."
F
"The 3 men who did the install were courteous, professional, and very knowledgeable."
F
"Service technician was professional and courteous."
j
"I never knew my service included plumbing and I have had this for over 4 years now."
M
"Friendly, efficient and knowledgeable."
S
"Excellent experience all around, we had an electrical problem which was quickly diagnosed and corrected."
J
"Service was prompt and the tech was friendly and very efficient."
N
"The technician was very friendly and helpful."
C
"Service Experts Syracuse were quick to respond and assess the situation."
S
"The service on my air conditioning system was outstanding."
K
"He was very professional and personable."
J
"The electrical guy helped me understand where things were hooked up for outdoor lights."
D
"Jaime was friendly, courteous, professional and knew exactly what had to be done to fix the issue."
D
"Very helpful, professional, personable, went above and beyond!"
T
"Chip and Nashiem were fantastic, very courteous and professional."
E
"They did their due diligence and checked all faucets, all toilets, all showers, the fridge water line, everything to try and replicate it."
S
"The tech, Jaime Menjivar, was fantastic. He answered any questions I had and was a genuinely nice person to talk to."
J
"Maintenance was performed efficiently and in a timely manner."
R
"No one but Falso would come the same day."
M
"He was very polite and helpful and performed tasks efficiently."
L
"Once those items were clarified, your technicians were on time and quickly solved our water intake problem."
Marjorie and Brody are awesome!
Marjorie and Brody are awesome! When having the hot water heater drained and serviced, they found that the PSI in my home was double what it should be. Several estimates later, they came and installed what was needed, corrected the issue, and completed some other plumbing work that was needed. They were here all day. They answered all of my questions and did stellar work. I would recommend them 100%.
Very pleased with winter furnace tune-up
Called on Monday to schedule a winter furnace maintenance tune-up. Got an appointment for later in the day. Technician came in the early part of the 4-hour service window. He was conscientious and answered all questions. Price was reasonable. Very pleased and will use Service Experts in the future.
FALSO Has Never Let Us Down
The HVAC technicians who serviced our unit today were exceptional. Robert and Justin were extremely knowledgeable and provided us with all the necessary information. They were also very respectful and pleasant. They took a lot of pride in their work and wanted to ensure that we were well-informed and satisfied. FALSO has never let us down, and we are grateful for their service. Many thanks, K Hayden
What a change to have someone so competent!
Garrett was very professional, knowledgeable, and did a very nice job. What a change to have someone so competent.
Excellent job, professional and helpful!
As always, technician did an excellent job! Very professional and helpful!
Thorough, knowledgeable, and very nice
Ben from Falso is thorough, knowledgeable, and a very nice guy!
Efficient and Respectful Service
The service men who came were very efficient and respectful.
Excellent Maintenance Service
Garrett provided excellent maintenance service for my aging furnace. He was friendly and professional. He provided a clear explanation of issues with my furnace, and we discussed potential solutions with no pressure for me to make a quick decision.
Top notch!
Yesterday, my husband, James, greeted your team member by the name of John Kortright. James was totally grateful for the knowledgeable service that John delivered and also the fact that he was extremely courteous and friendly. Just wished to pass on our appreciation for the service that your company and John provided. Top notch!
Kyle and Marjorie were outstanding
Kyle and Marjorie were outstanding. They were very friendly and professional. They did a very thorough and complete job. They were both very knowledgeable and answered all of my questions. I will highly recommend them to anyone who might need their services. (Plumbing)
They Did a Fantastic Job
I had Service Experts install a new furnace and central air conditioning unit. The 3 men who did the install were courteous, professional, and very knowledgeable. They did a fantastic job. Thank you, Service Experts!
Service technician was professional
Annual maintenance inspection was scheduled. Service technician was professional and courteous.
These people know their products
These people know their products. I never knew my service included plumbing and I have had this for over 4 years now. Jared and John were both very friendly and knowledgeable of product. Great job, guys!
Mor Was Great
Friendly, efficient and knowledgeable. Mor was great! Will call again.
Excellent experience all around
Excellent experience all around, we had an electrical problem which was quickly diagnosed and corrected. Jesse took the time to educate us on the issue and how to prevent it from happening again, and clerical staff were friendly and found the soonest opening to help us out with busy schedules! Strongly recommend to anyone in the area.
Service was prompt and the tech was friendly
Called about an air conditioner problem on the hottest day of the year. Service was prompt and the tech was friendly and very efficient. I can't say how pleased I am with Falso, they always deliver with great work and competitive prices. I'm contemplating getting the service plan.
I would definitely use them again.
I was able to schedule an appointment the same day of my inquiry. The technician was very friendly and helpful. I would definitely use them again.
Quick to Respond and Fix the Problem
Came home from vacation to an awful smell in the basement. Service Experts Syracuse were quick to respond and assess the situation. Turns out we had a busted pipe, and they fixed it quickly. Staff were friendly and cleaned up after themselves. We will definitely be calling them for any future needs.
The service on my air conditioning system was outstanding
The service on my air conditioning system was outstanding. The service person was very knowledgeable and customer service oriented.
A True Expert in His Field
Jamie came to do routine maintenance on my hot water tank. He was very professional and personable. He explained to me why this maintenance was necessary and also gave me useful information about my floor drain and main shut-off valve for my water. He is very knowledgeable and experienced. A true expert in his field.
Super helpful
The electrical guy helped me understand where things were hooked up for outdoor lights that haven't worked since I moved in. Super helpful.
Fantastic Plumbing Service
Fantastic plumbing service. Jaime was friendly, courteous, professional and knew exactly what had to be done to fix the issue. He explained everything and made sure everything worked perfectly before leaving. It was a pleasure to have him as our tech. We would highly recommend Service Experts. Bob and Deb
Marjorie Was Amazing
Marjorie was AMAZING - very helpful, professional, personable, went above and beyond!
Chip and Nashiem Were Fantastic
Chip and Nashiem were fantastic. Very courteous and professional. I also bought their maintenance program, which will come in handy for the future as my units have aged.
Only Company to Get Back to Me Same Day
I contacted 4 different plumbing companies by Google text, and this one was the only one to get right back to me the same day. They were able to get someone out to me the next day. Unfortunately, our leak stopped by the time they got here, and we couldn't figure out where it came from, but they did their due diligence and checked all faucets, all toilets, all showers, the fridge water line, everything to try and replicate it. Next time, I hope the leak comes back so we have something for them to do.
Very satisfied with this service
Had an old valve leaking in our basement above the drop-down ceiling. Falso sent out a tech to evaluate it. The tech, Jaime Menjivar, was fantastic. He answered any questions I had and was a genuinely nice person to talk to. He came back the next day to do the repair. He explained how he was going to do the repair and why he was doing it that way. Was it expensive? ...Yes! But what isn't nowadays? You can't put a price on peace of mind. Very satisfied with this service.
Air Conditioner Maintenance
As always, air conditioner maintenance was performed efficiently and in a timely manner.
Highly recommend this company!
Called several plumbers to fix a leak. Mom's basement was full of water. No one but Falso would come the same day. Kyle was wonderful and fixed the problem! Highly recommend this company!
Very polite and helpful technician
The technician came on time for minisplits/heat pump annual maintenance included in our monthly service fee. He was very polite and helpful and performed tasks efficiently.
Technicians Quickly Solved Problem
I needed some clearer explanation of the coordination between OCWA shutting off the water line to our house and arrival of your Service Experts to replace a section of our water intake pipe. Once those items were clarified, your technicians were on time and quickly solved our water intake problem.
