Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Syracuse
Formerly Falso Service Experts, proudly serving Central New York since 1882
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, $1,000 off 2 stage systems, or $1,500 off Modulating systems. Promotion must be claimed by 6/14/26, and equipment must be installed by 6/19/26.
May 18, 2026
- Jun 14, 2026
80% off first year’s price of an annual Plumbing Membership.
Upgrade your membership to include plumbing coverage for only $12 for the first year*.
Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid at select Service Experts locations, call for more details.
Jun 3, 2026
- Jul 31, 2026
Caring for your home’s critical systems shouldn’t be overwhelming—or unpredictable. Service Experts Syracuse offers reliable HVAC, plumbing, and electrical services throughout East Syracuse, Fayetteville, Liverpool, DeWitt, and the surrounding communities. We’ve been helping homeowners in Syracuse maintain safety and comfort since 1882 with practical and efficient support for every season.
Whether repairing your AC mid-summer, resolving plumbing issues, or updating electrical work, our experienced team is ready to help. We handle scheduled maintenance and fast-response repairs, focusing on dependable performance and long-term value.
For reliable service and experienced guidance, call (315) 544-3552 to make an appointment today.
Professional Service with a Personal Touch
Every home visit begins with a trained and certified technician who understands your specific needs. All of our team members are licensed, insured, and ACE-certified, bringing proven techniques and modern diagnostics to every job.
We communicate clearly, provide straightforward pricing, and complete the work with minimal disruption. For added peace of mind, you're also covered by the Service Experts Guarantee, which includes quality workmanship. Service Experts Syracuse is here if you're scheduling a seasonal tune-up or need help in a pinch.
Membership Plans That Keep Things Simple
Owning a home means unexpected issues are bound to happen. With our membership options, you can stay ahead of major repairs and maintain your systems without the guesswork. Designed for East Syracuse homeowners, our plans help make managing home care easier and more affordable.
Service Experts Advantage Program™: Upgrade to energy-efficient HVAC systems with no upfront costs. Plans include full coverage for parts, labor, annual tune-ups, and priority scheduling whenever you need it most.
Maintenance+ Membership: Keep vital systems working as they should with annual service, repair discounts, and preferred appointment windows—all geared toward more efficient and longer-lasting equipment.
Pick the plan that suits your home and let our experienced team take the stress out of system upkeep.
Supporting the East Syracuse Community Since 1882
For more than 140 years, Service Experts Syracuse has worked with homeowners across East Syracuse, Fayetteville, Manlius, DeWitt, Cicero, and nearby areas. We’ve built long-standing relationships by helping families with heating and cooling repairs, plumbing problems, electrical updates, and planned replacements.
Our broad service offerings and responsive team are here to help, year-round, through everything from winter cold snaps to summer heatwaves. Your home’s comfort and function matter, and we’re here to help you keep both on track.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Backed by National Resources, Rooted in the Syracuse Area
Choosing the right service provider matters—especially when it comes to your home. With Service Experts Syracuse, you get the care of a local team backed by a trusted national brand. As part of the Service Experts family—serving customers across North America since 1996—we deliver leading technology, up-to-date technician training, and trusted access to the latest in HVAC, plumbing, and electrical systems.
From East Syracuse to Fayetteville, Liverpool, and surrounding neighborhoods, we understand the area’s homes, infrastructure, and seasonal challenges. When you work with Service Experts Syracuse, you’re not just hiring a technician—you’re partnering with a dependable service provider backed by a proven national network.
"Maintenance was performed efficiently and in a timely manner."
R
"No one but Falso would come the same day."
M
"He was very polite and helpful and performed tasks efficiently."
L
"Once those items were clarified, your technicians were on time and quickly solved our water intake problem."
B
"Our service man was courteous, helpful, and well informed."
R
"He solved my issues immediately and installed a new breaker box."
D
"Came same day within two hours on a last-minute call from me."
R
"Jaime explained the process and had it done quickly."
R
"The technician Jaime was very professional and did a great job."
K
"Very dependable, reliable, and responsive!"
K
"Overall, we were very satisfied with the service and professionalism of the technicians and will use them again."
G
"Justin was very professional, knowledgeable, respectful of our property."
C
"Lenny was very friendly and knowledgeable."
K
"Justin was professional, informative, prompt, and pleasant."
D
"Workers were very professional and explained everything to me."
J
"Willis Regan was polite, professional, and knowledgeable."
J
"Josh arrived shortly after my panicked call and fixed my issue in under 15 minutes, didn’t take advantage, and showed genuine care."
D
"Falso made a stressful unexpected situation seamless and quickly resolved the issue."
P
"They were personal, friendly, informative, and professional."
C
"Got excellent service yesterday from Jadon Mitchell."
S
"He was very friendly and considerate of my home."
W
"The man that replaced the seal on the toilet was very courteous and knowledgeable."
H
"Once Kyle was here, he made sure the job was completed."
D
"Lenny was professional, knowledgeable, and pleasant to work with."
R
"Maintenance performed professionally."
S
"Justin came today for a problem with my heating unit and fixed a problem that has been ongoing for 2 years!"
C
"We were overall satisfied with neatness, organization, and detailed information of what they were doing."
K
"Anthony was very kind and down to earth."
J
"Joshua was knowledgeable and answered my questions and explained the maintenance outcome of the tests."
M
"Once they got the parts and came back, the plumber did a good job with what needed to be done."
Air Conditioner Maintenance
As always, air conditioner maintenance was performed efficiently and in a timely manner.
Highly recommend this company!
Called several plumbers to fix a leak. Mom's basement was full of water. No one but Falso would come the same day. Kyle was wonderful and fixed the problem! Highly recommend this company!
Very polite and helpful technician
The technician came on time for minisplits/heat pump annual maintenance included in our monthly service fee. He was very polite and helpful and performed tasks efficiently.
Technicians Quickly Solved Problem
I needed some clearer explanation of the coordination between OCWA shutting off the water line to our house and arrival of your Service Experts to replace a section of our water intake pipe. Once those items were clarified, your technicians were on time and quickly solved our water intake problem.
Courteous, Helpful, and Well Informed
Our service man was courteous, helpful, and well informed when I asked about an issue that we had with our unit during the winter. He made a mod that solved the problem for the future. I appreciated his advice and good work.
Awesome service
Jesse was as professional as you can get! He solved my issues immediately and installed a new breaker box, and then my AC unit came back online. Awesome service!
Great emergency AC service
Great emergency AC service. Came same day within two hours on a last-minute call from me. Both gentlemen were courteous and explained everything to us. Would recommend for service.
Maintenance team is always on time
Maintenance team is always on time. Jaime explained the process and had it done quickly.
Very professional and did a great job
We had a plumbing emergency, Service Experts sent someone out the same day and temporarily made a repair until the next day to get the parts needed. The technician Jaime was very professional and did a great job. Thank you.
Service Experts Spring Checkup
Falso Service Experts spring checkup and new equipment maintenance service. Very dependable, reliable, and responsive! Technician Willis Regan did a very good job!
Highly recommend!
We were in need of a new water heater after having outlived our current water heater of 20 years. The pilot light would not maintain itself any longer, and we needed hot water after going without for a few weeks already.
We had called several plumbers and received a few estimates by the time that Brian presented us with the options afforded to us by Falso. After deciding on the service plan that best fit our needs, he called Seth to schedule the installation of our new water heater system. Seth arrived quickly and informed us of the plan to install and integrate the new water heater in our home. After a quick hour, Seth had our new system installed and ready to go. He also identified a leak in our upstairs bathroom toilet and scheduled another technician to come over as soon as possible to fix the leak.
Overall, we were very satisfied with the service and professionalism of the technicians who fixed HVAC problem and will use them again. Highly recommend!
Very professional and knowledgeable
Justin was very professional, knowledgeable, respectful of our property. The visit was covered on our annual maintenance plan so no charge.
Very friendly and knowledgeable
Lenny was very friendly and knowledgeable. I like to ask questions regarding my furnace and he was very helpful.
Justin was professional and prompt
Justin was professional, informative, prompt, and pleasant. Always enjoy Falso service checkups.
Workers were very professional
Workers were very professional and explained everything to me when they were done.
Excellent Technician
Willis Regan was polite, professional, and knowledgeable. He answered all my questions, offered suggestions, and cleared up several issues that were not addressed before. Excellent technician!! Thank you!
He Fixed My Issue in Under 15 Minutes
Josh arrived shortly after my panicked call to the company, and he fixed my issue in under 15 minutes, didn’t take advantage, and showed genuine care and concern for what could have ended up going very, very wrong. Too long of a story for a review - I just know that I won’t be going back to the last place I used. Falso is great, and I will request Josh specifically! Thank you so much!
Excellent service. Highly recommend.
Excellent service. Highly recommend.
Our hot water tank stopped working in the late afternoon on a Saturday. We called Falso, and they sent a technician out within a couple of hours. The technician (Lenny) arrived timely; he was very polite and professional. He spent a couple of hours thoroughly inspecting our hot water tank to properly diagnose the issue. He told us exactly what was wrong and the part we needed. My husband went out and got the part the following morning and was able to install it himself. Everything is working perfectly now. Falso made a stressful unexpected situation seamless and quickly resolved the issue. Their customer service is top notch. Definitely reach out to Falso if you’re in need of their services.
Personal, Friendly, and Professional
Josh and Brian came out for their annual A/C review. They were personal, friendly, informative, and professional.
Got Excellent Service from Jadon Mitchell
Got excellent service yesterday from Jadon Mitchell, one of the Falso experts.
Thank You for Sending Me a Wonderful Young Man
Willis came to my home to check my AC, even though it was in the 30s. He was very friendly and considerate of my home. He even tolerated my 15 lb. Chihuahua. Thank you for sending me a wonderful young man.
Very courteous and knowledgeable
They came over very quickly. The man that replaced the seal on the toilet was very courteous and knowledgeable.
Would Recommend and Call Again
Little bit of a miscommunication from the dispatch to the tech on what was being requested, but once Kyle was here, he made sure the job was completed. Would recommend and call again in the future.
Professional and Knowledgeable Technician
Just had my annual A/C system check with Falso Service Experts technician, Lenny Guenov. Lenny was professional, knowledgeable, and pleasant to work with. He arrived on time and performed a complete check of my A/C system inside and on the outside unit. System is ready for some warm weather to arrive.
Good Experience
Good experience. Maintenance performed professionally. Have been using Falso for approximately 11 years. The service expert, Ben Bitkowski, explained what was being done for maintenance.
Fixed a Problem Ongoing for 2 Years
Justin came today for a problem with my heating unit and fixed a problem that has been ongoing for 2 years! He figured out that the zones were wired to the wrong sections of the house, causing my upstairs to feel like a sauna! I’m thankful for his knowledge and kindness! Falso is lucky TJ gave him as a part of their team!
Experts Through and Through
Lenny and Chip came to do our annual maintenance on the central air unit. We were overall satisfied with neatness, organization, and detailed information of what they were doing. We highly recommend. Experts through and through.
Anthony Was Very Kind
Anthony was very kind and down to earth. He fixed our plumbing problems and also suggested some other maintenance for the future.
I Am Happy With the Service
Joshua was knowledgeable and answered my questions and explained the maintenance outcome of the tests. I am happy with the service. He also put some high temperature silicon to stop a leak from PVC exhaust. Nice service.
The plumber did a good job
Some confusion with the scheduling and ordering parts that caused a delay. Once they got the parts and came back, the plumber did a good job with what needed to be done. I appreciate the efforts of the customer service team to reach out and correct an issue I had with billing and hear my concerns.
