Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Syracuse
Formerly Falso Service Experts, proudly serving Central New York since 1882
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Caring for your home’s critical systems shouldn’t be overwhelming—or unpredictable. Service Experts Syracuse offers reliable HVAC, plumbing, and electrical services throughout East Syracuse, Fayetteville, Liverpool, DeWitt, and the surrounding communities. We’ve been helping homeowners in Syracuse maintain safety and comfort since 1882 with practical and efficient support for every season.
Whether repairing your AC mid-summer, resolving plumbing issues, or updating electrical work, our experienced team is ready to help. We handle scheduled maintenance and fast-response repairs, focusing on dependable performance and long-term value.
For reliable service and experienced guidance, call (315) 544-3552 to make an appointment today.
Professional Service with a Personal Touch
Every home visit begins with a trained and certified technician who understands your specific needs. All of our team members are licensed, insured, and ACE-certified, bringing proven techniques and modern diagnostics to every job.
We communicate clearly, provide straightforward pricing, and complete the work with minimal disruption. For added peace of mind, you're also covered by the Service Experts Guarantee, which includes quality workmanship. Service Experts Syracuse is here if you're scheduling a seasonal tune-up or need help in a pinch.
Membership Plans That Keep Things Simple
Owning a home means unexpected issues are bound to happen. With our membership options, you can stay ahead of major repairs and maintain your systems without the guesswork. Designed for East Syracuse homeowners, our plans help make managing home care easier and more affordable.
Service Experts Advantage Program™: Upgrade to energy-efficient HVAC systems with no upfront costs. Plans include full coverage for parts, labor, annual tune-ups, and priority scheduling whenever you need it most.
Maintenance+ Membership: Keep vital systems working as they should with annual service, repair discounts, and preferred appointment windows—all geared toward more efficient and longer-lasting equipment.
Pick the plan that suits your home and let our experienced team take the stress out of system upkeep.
Supporting the East Syracuse Community Since 1882
For more than 140 years, Service Experts Syracuse has worked with homeowners across East Syracuse, Fayetteville, Manlius, DeWitt, Cicero, and nearby areas. We’ve built long-standing relationships by helping families with heating and cooling repairs, plumbing problems, electrical updates, and planned replacements.
Our broad service offerings and responsive team are here to help, year-round, through everything from winter cold snaps to summer heatwaves. Your home’s comfort and function matter, and we’re here to help you keep both on track.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Backed by National Resources, Rooted in the Syracuse Area
Choosing the right service provider matters—especially when it comes to your home. With Service Experts Syracuse, you get the care of a local team backed by a trusted national brand. As part of the Service Experts family—serving customers across North America since 1996—we deliver leading technology, up-to-date technician training, and trusted access to the latest in HVAC, plumbing, and electrical systems.
From East Syracuse to Fayetteville, Liverpool, and surrounding neighborhoods, we understand the area’s homes, infrastructure, and seasonal challenges. When you work with Service Experts Syracuse, you’re not just hiring a technician—you’re partnering with a dependable service provider backed by a proven national network.
"Justin was very professional, knowledgeable, respectful of our property."
C
"Lenny was very friendly and knowledgeable."
K
"Justin was professional, informative, prompt, and pleasant."
D
"Workers were very professional and explained everything to me."
J
"Willis Regan was polite, professional, and knowledgeable."
J
"Josh arrived shortly after my panicked call and fixed my issue in under 15 minutes, didn’t take advantage, and showed genuine care."
D
"Falso made a stressful unexpected situation seamless and quickly resolved the issue."
P
"They were personal, friendly, informative, and professional."
C
"Got excellent service yesterday from Jadon Mitchell."
S
"He was very friendly and considerate of my home."
W
"The man that replaced the seal on the toilet was very courteous and knowledgeable."
H
"Once Kyle was here, he made sure the job was completed."
D
"Lenny was professional, knowledgeable, and pleasant to work with."
R
"Maintenance performed professionally."
S
"Justin came today for a problem with my heating unit and fixed a problem that has been ongoing for 2 years!"
C
"We were overall satisfied with neatness, organization, and detailed information of what they were doing."
K
"Anthony was very kind and down to earth."
J
"Joshua was knowledgeable and answered my questions and explained the maintenance outcome of the tests."
M
"Once they got the parts and came back, the plumber did a good job with what needed to be done."
K
"Hard workers both days and reasonable cost."
C
"I was impressed with the professionalism of Jesse Beebe."
K
"Great professionalism. Tried and helped out the best they could."
N
"Luis and his partner were extremely professional, attentive to my issue, and provided options and professional opinions without pushing business."
N
"Replaced my sump pump the same day, preventing my cellar from flooding."
D
"Team led by Jamie Menjivar, quick response, quick solution, left great tips to prevent the cause of the backup."
P
"Justin and his tech were extremely professional and patient with my questions."
K
"Both teams were incredibly informative, kind, respectful, and helpful!"
M
"Jesse was on time; he explained what he was doing and he was most professional."
G
"Lenny was professional and courteous."
M
"Jesse Beebe did an excellent job on some electrical work today."
Very professional and knowledgeable
Justin was very professional, knowledgeable, respectful of our property. The visit was covered on our annual maintenance plan so no charge.
Very friendly and knowledgeable
Lenny was very friendly and knowledgeable. I like to ask questions regarding my furnace and he was very helpful.
Justin was professional and prompt
Justin was professional, informative, prompt, and pleasant. Always enjoy Falso service checkups.
Workers were very professional
Workers were very professional and explained everything to me when they were done.
Excellent Technician
Willis Regan was polite, professional, and knowledgeable. He answered all my questions, offered suggestions, and cleared up several issues that were not addressed before. Excellent technician!! Thank you!
He Fixed My Issue in Under 15 Minutes
Josh arrived shortly after my panicked call to the company, and he fixed my issue in under 15 minutes, didn’t take advantage, and showed genuine care and concern for what could have ended up going very, very wrong. Too long of a story for a review - I just know that I won’t be going back to the last place I used. Falso is great, and I will request Josh specifically! Thank you so much!
Excellent service. Highly recommend.
Excellent service. Highly recommend.
Our hot water tank stopped working in the late afternoon on a Saturday. We called Falso, and they sent a technician out within a couple of hours. The technician (Lenny) arrived timely; he was very polite and professional. He spent a couple of hours thoroughly inspecting our hot water tank to properly diagnose the issue. He told us exactly what was wrong and the part we needed. My husband went out and got the part the following morning and was able to install it himself. Everything is working perfectly now. Falso made a stressful unexpected situation seamless and quickly resolved the issue. Their customer service is top notch. Definitely reach out to Falso if you’re in need of their services.
Personal, Friendly, and Professional
Josh and Brian came out for their annual A/C review. They were personal, friendly, informative, and professional.
Got Excellent Service from Jadon Mitchell
Got excellent service yesterday from Jadon Mitchell, one of the Falso experts.
Thank You for Sending Me a Wonderful Young Man
Willis came to my home to check my AC, even though it was in the 30s. He was very friendly and considerate of my home. He even tolerated my 15 lb. Chihuahua. Thank you for sending me a wonderful young man.
Very courteous and knowledgeable
They came over very quickly. The man that replaced the seal on the toilet was very courteous and knowledgeable.
Would Recommend and Call Again
Little bit of a miscommunication from the dispatch to the tech on what was being requested, but once Kyle was here, he made sure the job was completed. Would recommend and call again in the future.
Professional and Knowledgeable Technician
Just had my annual A/C system check with Falso Service Experts technician, Lenny Guenov. Lenny was professional, knowledgeable, and pleasant to work with. He arrived on time and performed a complete check of my A/C system inside and on the outside unit. System is ready for some warm weather to arrive.
Good Experience
Good experience. Maintenance performed professionally. Have been using Falso for approximately 11 years. The service expert, Ben Bitkowski, explained what was being done for maintenance.
Fixed a Problem Ongoing for 2 Years
Justin came today for a problem with my heating unit and fixed a problem that has been ongoing for 2 years! He figured out that the zones were wired to the wrong sections of the house, causing my upstairs to feel like a sauna! I’m thankful for his knowledge and kindness! Falso is lucky TJ gave him as a part of their team!
Experts Through and Through
Lenny and Chip came to do our annual maintenance on the central air unit. We were overall satisfied with neatness, organization, and detailed information of what they were doing. We highly recommend. Experts through and through.
Anthony Was Very Kind
Anthony was very kind and down to earth. He fixed our plumbing problems and also suggested some other maintenance for the future.
I Am Happy With the Service
Joshua was knowledgeable and answered my questions and explained the maintenance outcome of the tests. I am happy with the service. He also put some high temperature silicon to stop a leak from PVC exhaust. Nice service.
The plumber did a good job
Some confusion with the scheduling and ordering parts that caused a delay. Once they got the parts and came back, the plumber did a good job with what needed to be done. I appreciate the efforts of the customer service team to reach out and correct an issue I had with billing and hear my concerns.
Hard workers both days
Willis Regan checked our boiler due to loud noises coming from it and determined the problem, but also noticed issues that Holbrook missed. Dominic Doris replaced the boiler and water heater the next day, which was awesome that they were able to do the work so quickly. Hard workers both days and reasonable cost. I’d definitely recommend them to anyone.
Impressed with the Professionalism
Had an electric safety evaluation today, and I was impressed with the professionalism of Jesse Beebe. Cost was very good. Thanks for your service.
Great professionalism
Great professionalism. Tried and helped out the best they could. Thank you, Josh and AJ.
Extremely professional and attentive
Luis and his partner were extremely professional, were attentive to my issue, provided options, and professional opinions without pushing business but more of helping a true homeowner understand the issue and future concerns. I will be recommending this company to anyone!
Jamie Saved the Day
Jamie saved the day! Replaced my sump pump the same day, preventing my cellar from flooding. Would recommend and use Falso again!
Highly recommend, would recommend again
Woke up, sink backed up, team led by Jamie Menjivar, quick response, quick solution, left great tips to prevent the cause of the backup. Highly recommend, would recommend again, I like they do more than HVAC, one call does all.
Extremely professional and patient
Falso came when my original installer did not have time for me and I called in the early afternoon. The house was already cold and the outside temps were dropping, as they do here in CNY. Justin and his tech were extremely professional and patient with my questions. Justin even provided a space heater for me to use overnight and until the new furnace was installed the very next morning.
The installation team showed up at 8:30 a.m. the next day and had a brand new furnace installed and my house warm by 2 p.m. Very friendly, professional, and clean 2-man crew, answered all my questions.
Made It a Smooth Transition
We had a team come out the same day to diagnose our furnace, then another team came out the next day to replace our furnace! Both teams were incredibly informative, kind, respectful, and helpful! Getting set up with a whole new furnace after just buying our home was extremely stressful, but these gentlemen made it a smooth transition! We are so appreciative to have a warm home again!
We Will Not Hesitate to Use Falso Again
We had a Falso Service electrician (Jesse) come to our home to provide an assessment and make recommendations. We also had some minor electrical work completed at this time. Jesse was on time; he explained what he was doing and he was most professional. We will not hesitate to use Falso again if needed.
Professional and Courteous Service
Lenny came to do our bi-annual checkup on our furnace and was professional and courteous.
Excellent Electrical Work Today
Jesse Beebe did an excellent job on some electrical work today. Everything is set up and working as it should. I have used Falso many times in the past for AC and furnace as well, and they always have been reliable.
