Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Grand Prairie
Formerly Crawford Services, Serving DFW metroplex since 2010
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 1/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System
System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details.
Jan 19, 2026
- Feb 15, 2026
Managing your home's essential systems shouldn't be overwhelming or leave you worrying about unexpected breakdowns. Service Experts Grand Prairie, formerly Crawford Services, makes it simple for homeowners throughout Grand Prairie, Arlington, Irving, and the surrounding DFW communities. Since 2010, our team has delivered reliable HVAC, and plumbing services tailored to North Texas residents' needs.
Our skilled technicians handle everything from AC repair during Texas summers to urgent plumbing fixes. Whether you need heater repair, HVAC services for routine maintenance, or an emergency electrician, you'll find dependable support every step of the way with our whole-home approach.
Ready for the experts to restore efficiency and comfort? Call us at (469) 723-9471 today!
Licensed Experts You Can Count On
Our commitment to excellence combines the power of a national brand for the best equipment rates and supplier relationships, plus local management by community experts who understand Grand Prairie's unique needs and deliver fast response times. This unique combination ensures you receive superior value and personalized service when it matters most.
Every technician is licensed, bonded, insured, and ACE-certified, ensuring you receive the highest standard of professional service. With our Service Experts Guarantee and installations performed according to manufacturer specifications, you can have complete confidence in our workmanship and peace of mind knowing your home systems are in expert hands.
Smart Protection for Your Home and Budget
Sudden HVAC malfunctions and plumbing issues can cause significant stress and interfere with your household's normal activities. Our service programs provide an intelligent approach to maintaining your home systems and ensuring reliable operation. Contact us today to explore our:
Service Experts Advantage Program™: Get brand-new, high-efficiency equipment with no down payment, complete parts and labor coverage, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain system reliability with regular professional care, guaranteed priority service when you need it, annual tune-ups, exclusive member discounts on repairs, and extended equipment life.
These comprehensive programs deliver dependable system oversight while providing skilled maintenance throughout every season. Enroll now to secure your investment and experience lasting confidence knowing your home equipment is managed by certified technicians.
Proudly Serving Grand Prairie and Beyond
Since 2010, we've built deep roots in the Grand Prairie community, understanding the unique challenges of North Texas weather and home systems. From Prairie Lights to Dalworth Park, including Arlington Heights and Las Colinas, our team is ready to serve the entire DFW metroplex with fast response times, local expertise, and the dedication that comes from being your neighbors.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Grand Prairie, formerly Crawford Services, is proud to be part of the Service Experts network, combining over a decade of local expertise with a trusted national brand serving communities since 1996. This partnership maintains our personalized local service while accessing enhanced resources, advanced training, and industry-leading support.
Our continued commitment to Grand Prairie means you'll receive the same dedication to excellence you've trusted since our Crawford Services days, now with elevated capabilities and resources. Experience the powerful combination of neighborhood familiarity and big-company reliability that sets us apart.
"Saved me in the middle of the ice storm with no heat!"
l
"Richard Martinez was very efficient and professional while servicing our A/C and heating needs."
J
"Fair pricing, extremely professional and courteous."
J
"Very courteous and knowledgeable. Saved us a lot of time and hassle."
C
"He checked all units and gave me an overview of all units."
D
"Joshua was very professional, courteous and gracious."
J
"Did an amazing job maintenanceing my AC unit and gave really good advice."
k
"He was extremely quick and very friendly."
J
"Overall, a very good experience and I would recommend him highly."
H
"He arrived on time and he was very friendly."
S
"Extremely professional, friendly, and knowledgeable. Fixed the issue in no time."
K
"Austin L. was extremely professional and was able to resolve our plumbing issues quickly."
W
"Very knowledgeable and thorough and also very personable."
D
"We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez."
J
"Richard Martinez is really good and very good at explaining in a way I will understand."
J
"Richard Martinez and Richard Calles were very knowledgeable and helpful."
J
"He found the problem right away, and came back with the needed part as soon as it arrived."
S
"Richard Martinez was very professional and detailed."
H
"He was very friendly and took the time to explain why the unit stopped working and what he did to fix it."
M
"No shortcuts were taken & my system is cooling again!"
J
"Richard Martinez did a great job explaining the work done and things to pay attention to."
L
"Richard Martinez is the best tech ever."
T
"I have never seen a technician wear booties and keep a rag on area without me having to clean up after they work."
M
"He was kind, explained everything well, and thorough with his work."
I
"It definitely gives you the peace of mind that your AC system will always be at its best."
S
"Quickly diagnosed what was wrong. Was very knowledgeable and was very professional."
c
"Knowledgeable and a pleasure to talk to."
A
"He found an issue that several other plumbers did not find."
V
"Lee Slocum showed up on time, was courteous, professional and gave me options."
J
"Lee Slocum fixed a leak in our wall very quickly and efficiently."
Richard Martinez Was the Best
Richard Martinez was the best! Will trust no one else! Saved me in the middle of the ice storm with no heat!
Very efficient and professional
Richard Martinez was very efficient and professional while servicing our A/C and heating needs. He took the time to explain everything and he checked both the inside and outside units. They also arrived on time.
Extremely professional and courteous
Richard Martinez from Service Experts came to my home to check my heating and AC system during our first 2026 winter storm. He explained everything that I needed to know about my system. Answered all my questions as well as make recommendations. Fair pricing, extremely professional and courteous. 10/10
Saved Us a Lot of Time and Hassle
Lee Slocum came out to investigate what was previously deemed a “slab leak.” Very courteous and knowledgeable. He explained what he was seeing, ran an assortment of tests, and determined it wasn’t a slab leak, but a water line leak down near the street. Saved us a lot of time and hassle. Highly recommend.
Joshua Mayo was polite and thorough
Joshua Mayo was polite and thorough. He checked all units (noticed my UV light was out and corrected that), and then gave me an overview of all units. Thank you.
Very professional and courteous
Joshua was very professional, courteous and gracious. Really appreciate his service!
Did an amazing job maintenanceing my AC unit
Joshua Mayo came over and did an amazing job maintenanceing my AC unit and gave really good advice to keep my air flow clean.
Austin L did an incredible job
Austin L did an incredible job on the 3 projects: slab leak, hot water heater, and shower not getting hot water. He was extremely quick and very friendly.
One of the Best Experiences
This was one of the best experiences I’ve had with any contractor of services. Lee S. was very professional. He was here when he said he would be here. He did what he said he would do. Overall, a very good experience and I would recommend him highly.
Lee Slocum was amazing
Lee Slocum was amazing. He arrived on time and he was very friendly. He got the job done and he was helpful with explaining the problems. Thank you, Mr. Slocum.
Extremely professional and friendly
Austin L came out to fix an issue with a toilet and water intake. Extremely professional, friendly, and knowledgeable. Fixed the issue in no time. We will definitely have him come out again. Thanks, Austin!
Extremely professional and resolved issues quickly.
Austin L. was extremely professional and was able to resolve our plumbing issues quickly. Thank you!
Richard Martinez was excellent!
Richard Martinez was excellent! Very knowledgeable and thorough, and also very personable. I highly recommend his services to anyone!
Consistent Excellent Technical Expertise
We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez. Richard has been our service technician for more than 15 years and he is always our go-to person for both heating and A/C issues.
Very professional!
Always appreciate their service. Very professional! Richard Martinez is really good and very good at explaining in a way I will understand.
Very knowledgeable and helpful
Richard Martinez and Richard Calles were very knowledgeable and helpful when they came by to check my system out tonight!
He was polite and very informative.
Richard Martinez was my technician. He was polite and very informative. He found the problem right away, and came back with the needed part as soon as it arrived.
Very professional and detailed
Richard Martinez was very professional and detailed. He described everything he checked on our unit. I appreciated his thoroughness!
Richard Martinez was able to get it fixed quickly.
My A/C went out and Richard Martinez was able to get it fixed quickly. He was very friendly and took the time to explain why the unit stopped working and what he did to fix it. I hope if I ever have any issues in the future that Richard will be available to work on it again!
Richard went above & beyond the expected service.
The technician they sent out did a great job. Richard went above & beyond the expected service. He arrived at 5 p.m. & worked diligently until the issue was fixed. It was 8 p.m. when he left the house. No shortcuts were taken & my system is cooling again!
Richard Martinez did a great job
Richard Martinez did a great job explaining the work done and things to pay attention to. The friendly service was much appreciated. Thanks.
Richard Martinez is the best tech ever.
Richard Martinez is the best tech ever. Thank you so much for a very fine job.
Highly recommend a bonus to senior technicians
Richard Martinez was our service technician today. I would add another 2 stars if I could. I have never seen a technician wear booties and keep a rag on area without me having to clean up after they work. Explained all the work needed and what was completed. Highly recommend a bonus to senior technicians if they are all prime examples like Richard. Thank you.
Richard Martinez did a great job!
Richard Martinez did a great job servicing our unit today! He was kind, explained everything well, and thorough with his work.
We've always been pleased with the Advantage Membership.
Richard Martinez was our tech for today. He and his accompanying team member took their time to do a thorough diagnosis and to make sure that not only was our filter replaced, but that we had the best settings in place for our home and that our Lennox multi-step unit was free of any other issues.
We've always been pleased with the Advantage Membership. It definitely gives you the peace of mind that your AC system will always be at its best.
Tim Gray was exceptional!
Tim Gray was exceptional! Quickly diagnosed what was wrong. Was very knowledgeable and was very professional. Highly recommend!
Richard Martinez did a great job.
Richard Martinez did a great job. Knowledgeable and a pleasure to talk to. He had my AC up and running again in no time!
He found an issue that several other plumbers did not find.
Justin H was very knowledgeable and well versed. He found an issue that several other plumbers did not find. He showed up as scheduled and walked us through what he was doing and what the solution would be. I would recommend him to anyone who needs service.
Was courteous, professional and gave me options.
Lee Slocum showed up on time, was courteous, professional, and gave me options. Will use him again!
Lee Slocum fixed a leak very quickly.
Lee Slocum fixed a leak in our wall very quickly and efficiently. He was friendly as well.
