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About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    We’ll Make Your Payments for 6 Months

    With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule. Jan 7, 2026 - Feb 28, 2026
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System

    System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details. Feb 5, 2026 - Feb 13, 2026
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • B
    "Chris Taylor did a fabulous job on a tough issue."
  • H
    "Very dependable and provide great insight."
  • A
    "I made an appointment in the morning and by 3:30 my issue had been resolved."
  • L
    "They were both great and patient with my dog, appreciate you guys!"
  • M
    "He did a great job!"
  • J
    "He was an exceptional example of what an Eveready service tech should be."
  • s
    "Every person I communicated with were very knowledgeable and helpful."
  • B
    "He did a great job diagnosing our issue and was very knowledgeable as well as personable."
  • J
    "He did very well with explaining everything and showing us how to work the thermostat."
  • M
    "Solved problem in a timely manner. Very professional."
  • T
    "Very communicative and was able to diagnose and fix for the service call amount, no extra $."
  • K
    "Did an outstanding job and went out of his way to make sure it was fixed today."
  • J
    "I really do appreciate that she came at the last minute instead of waiting till tomorrow!"
  • P
    "Chris Taylor was very thorough in analyzing my plumbing issue."
  • B
    "Fixed my heat quickly right before a significant snowstorm."
  • A
    "He was also very friendly and so nice to work with."
  • A
    "Mitchell Perkins walked me through the expected maintenance schedule and how it works."
  • R
    "Jacob was excellent. Very informed and pleasant."
  • R
    "Jacob the tech, very knowledgeable and friendly."
  • D
    "Chris Taylor was great and went beyond."
  • V
    "Jacob delivered excellent service and provided a comprehensive review."
  • S
    "He went above and beyond to make sure we were satisfied."
  • J
    "Jacob was great. Fixed the problem. Was very professional and excellent customer service."
  • C
    "Chris Taylor did an excellent job on my toilet today!"
  • v
    "Chris, the technician, was an excellent tech."
  • M
    "They both took their time to ensure everything was working properly and even provided pictures for confirmation."
  • A
    "Chris did a great job on our water heater service."
  • L
    "Jacob was great, explained everything in detail."
  • J
    "Griffin and Mike responded quickly; both were very professional and friendly."
  • L
    "The team was prompt and thorough in the arrival and maintenance process."
Fabulous Job on a Tough Issue
Chris Taylor did a fabulous job on a tough issue. Spent a reasonable amount of time and made great effort. Much appreciated.
Very dependable
Very dependable and provide great insight. Aymari Fields was very professional and efficient in working with my units.
I am very happy with the service
I am very happy with the service. I made an appointment in the morning and by 3:30 my issue had been resolved. I was without heat for over a week without any luck. I will recommend Eveready Service Expert to friends.
They Were Both Great and Patient
Matthew returned today along with Chris to get the repair completed and got it done in less time than I expected. They were both great and patient with my dog, appreciate you guys!
He Did a Great Job
Jacob was back in February 2026 and he did a great job!
He is truly an asset to your company.
We had the nicest technician, Aymari Fields. He was very respectful, personable, and very knowledgeable. He was an exceptional example of what an Eveready service tech should be. He is truly an asset to your company. We certainly hope we have him again when the need arises. Thank you, Eveready! ❤️ Thank you, Aymari! ❤️
Very Knowledgeable and Helpful
Every person I communicated with were very knowledgeable and helpful. The plumber, Aiden Davis, was prompt and very professional.
He did a great job diagnosing our issue
We had Chris Taylor, who came to our home within 24 hours for a plumbing problem. He did a great job diagnosing our issue and was very knowledgeable as well as personable.
Jacob was great!
Jacob was great! He did very well with explaining everything and showing us how to work the thermostat. Awesome work!!!
Very Professional
Solved problem in a timely manner. Very professional. Low cost. Very satisfied.
Very communicative and knowledgeable
Had my gas furnace go out. Henry with Eveready was out the next day. Very communicative and was able to diagnose and fix for the service call amount, no extra $. Very knowledgeable.
Did an outstanding job
Chris Taylor came over to fix our water heater after a major leak after a snow/ice storm. Did an outstanding job and went out of his way to make sure it was fixed today. Would highly recommend their services again!
Kaylee is awesome!
Just wanted to say thank you! Kaylee is awesome! I really do appreciate that she came at the last minute instead of waiting till tomorrow! You are awesome! I appreciated that you texted me to communicate! Now the heat is back on! Thank you, Kaylee!
Very thorough in analyzing my plumbing issue
Chris Taylor was very thorough in analyzing my plumbing issue. I appreciate his expertise in this matter and offering ways to correct the issue. It was a Friday evening and he still took time to listen to all my concerns.
Fixed my heat quickly
They showed up late notice and fixed my heat quickly right before a significant snowstorm. Fantastic.
He did a great job
Chris Taylor was our representative and he did a great job with our water heater. He was also very friendly and so nice to work with.
He was able to get it operational
I have a new house with a generator and was very unfamiliar with how it needed to be maintained to operate properly. Mitchell Perkins walked me through the expected maintenance schedule and how it works. He was able to get it operational before the upcoming storm and schedule the remaining maintenance for next week. I am grateful and a fan!
Jacob Was Excellent
Jacob was excellent. Very informed and pleasant. He did a great job. Dave and Roger provided great service. Very professional.
Very knowledgeable and friendly
Jacob, the tech, very knowledgeable and friendly. Explained everything he did and showed pics as well. Good man.
Chris Taylor was great
Chris Taylor was great and went beyond to get the job done.
Excellent service and comprehensive review
Jacob came today and delivered excellent service and provided a comprehensive review. I really like the documentation that is provided with each maintenance service. Great experience over the years. Today Kaylee was fantastic.
Christopher Taylor Was Excellent
Christopher Taylor was excellent. His manners, customer service, and knowledge was everything! He went above and beyond to make sure we were satisfied. Please get more employees like Chris!
Very professional and excellent service
Jacob was great. Fixed the problem. Was very professional and excellent customer service, which is rare nowadays. Would highly recommend him to customers.
Chris Taylor did an excellent job
Chris Taylor did an excellent job on my toilet today! I recommend you ask for him for your service.
Chris was an excellent technician
Chris, the technician, was an excellent tech, allowing me to look over his completed work.
Very knowledgeable and professional
Jacob and Matthew with Eveready were very knowledgeable and professional. They both took their time to ensure everything was working properly and even provided pictures for confirmation. Jacob and Matthew made sure all of my concerns were fully addressed before leaving. I would definitely recommend for future services.
Great job on our water heater service
Chris did a great job on our water heater service!!
Jacob was great
Jacob was great, explained everything in detail. Even called back when his ETA changed due to traffic.
Very happy with their performance
Griffin and Mike responded quickly; both were very professional and friendly. Both gentlemen took the time to explain what was going on and the solution to the possible problem. I am and was very happy with their performance to the point I joined the company’s yearly maintenance service program.
Prompt and thorough team
The team was prompt and thorough in the arrival and maintenance process. Mr. Fanning informed me of a dangerous situation that needed my immediate attention. Would definitely recommend this person!
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