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New offers for Spring! Find Your Local Store and Learn More!

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Apr 30, 2026
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - Apr 12, 2026
  • Limited
    Time
    Offer!
    Earn up to $1,800 in rebates when you purchase a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Mar 9, 2026 - Jun 12, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • T
    "Jason and Michael were excellent. They were friendly, professional, and got the install done in a timely manner."
  • T
    "Israel was so helpful and was able to answer all of my questions."
  • s
    "Very professional. Great job, nice and polite."
  • P
    "They were timely and efficient."
  • C
    "The technician spent the proper time checking each system and was very courteous."
  • K
    "Very quick service. Jason was very respectful and acknowledged our problem with our AC unit."
  • M
    "He was amazing and so dedicated to helping us girls fix our AC unit!"
  • T
    "Very knowledgeable and respectful. I will request him for every service."
  • C
    "Israel was so nice and helpful!"
  • R
    "You are a 5 star company in my opinion."
  • D
    "John arrived early, located the problem quickly, and kept me informed of his progress along the way."
  • R
    "Jason did a great job and was interesting and fun to talk to."
  • m
    "They were very thorough checking the system and ensured it was functioning correctly before leaving."
  • C
    "The service guy Lawrence was very professional."
  • W
    "If you ever need AC service do not hesitate to call Service Experts. They are the best in the valley and their prices are very reasonable."
  • e
    "Perfect technician."
  • C
    "Israel Vera did an excellent job and was very professional."
  • B
    "We are very pleased with their service."
  • P
    "Outstanding service from this technician, John Gambel, that found the problem with a less than one year old electric water heater."
  • j
    "Jason did a great job identifying my HVAC issue and returning to fix and replace the necessary equipment."
  • l
    "He fixed my toilet in a short amount of time and explained everything to me as he went along."
  • A
    "They work hard to resolve any issues and keep us running smoothly."
  • P
    "Very friendly, professional, clean, thorough, and very knowledgeable about my system."
  • N
    "Grant Hill always is on time and trustworthy."
  • B
    "Jason was very thorough and friendly."
  • d
    "Israel did an awesome job."
  • A
    "Immediately was able to find and fix the problem."
  • R
    "Israel and Ben were professional, kind, and did a great job!"
  • B
    "They were both very knowledgeable and personable, giving great tips and options for increasing our heating and A/C efficiency."
  • R
    "He was very honest and we are confident in the technician and his ability."
Excellent, Friendly, Professional Install
Jason and Michael were excellent. They were friendly, professional, and got the install done in a timely manner. The whole process was quick as well. It was less than a week between our furnace dying and a new system being fully installed - Ben kept the process progressing smoothly throughout the week.
Israel was so helpful
Israel was so helpful and was able to answer all of my questions. He was very polite and explained everything he was doing. I hope we get him every time!
Very professional
John P came out, inspected unit, cleaned outside unit. Very professional. Great job, nice and polite.
Timely and efficient service
They were timely and efficient and now I have heat.
Very pleased with the technician
This was the 6-month scheduled maintenance on the 3 different HVAC systems in our house. The technician arrived within the scheduled window for service. All 3 systems were in working order. The technician spent the proper time checking each system and was very courteous. He even used a vacuum to clean up after coming out of the attic. Very pleased with the technician and service. No extra costs were incurred from this visit.
Great and fast service
Very quick service. Was here the next day. Jason was very respectful and acknowledged our problem with our AC unit. Great and fast service.
He was amazing and so dedicated
Jason came over and reconfigured our thermostat. He was amazing and so dedicated to helping us girls fix our AC unit!
Jason Italo did an amazing job
Jason Italo did an amazing job with my service of my system. Very knowledgeable and respectful. I will request him for every service. Keep up the excellent service.
Very good experience
Israel was so nice and helpful! Very good experience.
You Are a 5 Star Company
I was very pleased with the service Service Experts gave. They fixed the part my air conditioner needed. Thank you guys - you are a 5 star company in my opinion.
Very professional and thorough
John arrived early and went right to work. He located the problem quickly and also pointed out potential problems. He was very professional and cleaned up his work area. He kept me informed of his progress along the way. I will recommend him to others and use him again.
Jason did a great job
Jason did a great job and was interesting and fun to talk to. I would like him to come back for our next quarterly visit.
Diagnosed and fixed my HVAC quickly
Chuck and Israel came out this morning and were able to diagnose and fix my HVAC problems quickly. They were very thorough checking the system and ensured it was functioning correctly before leaving. Excellent customer service and pleasant. Thank you guys!
Communication was great
They showed up when they said they would for my estimate. They scheduled repairs within a reasonable amount of time and showed up on time to do the work. The service guy Lawrence was very professional. He answered all of my questions, and he completed repairs within a reasonable amount of time. Communication was great with this company. I will definitely hire them again!
They Are the Best in the Valley
June 30, 2017 My A/C system went down earlier this week. Knowing I needed it repaired ASAP, I decided to walk the Yellow Pages. After walking the pages I did not know who to go with for the repair. Only thing I did know was I needed real service with a real expert. I decided to go with Service Experts and could not have made a better choice. Chris B was here promptly after receiving his call telling me he was headed to my house. He was so polite, taking time to answer all my questions and explaining in detail my A/C problem as well as solutions. Chris was very knowledgeable, and a real Godsend. I had been so stressed and even lost sleep over this A/C thing, but as soon as Chris shook my hand and introduced himself I got that gut feeling that everything was going to be okay because this guy knew exactly what needed to be done. He wasted no time taking care of the problem. If you ever need A/C service do not hesitate to call Service Experts. They are the best in the valley and their prices are very reasonable. And if you need a service contract for your heating and cooling equipment give them a call.
Excellent Communications
Excellent communications. Perfect technician. Excellent technical skills and a pleasant personality.
Israel Vera did an excellent job
Israel Vera did an excellent job and was very professional.
Efficient and Very Professional
Israel and John P. were efficient and very professional. We are very pleased with their service.
Outstanding service from this technician
Outstanding service from this technician, John Gambel, that found the problem with a less than one year old electric water heater that was wired incorrectly at the factory that was causing the bottom thermostat to fail multiple times so you couldn't have enough hot water to finish a shower. Now he figured out the error and fixed the problem quickly and you do not know how great it is to have plenty of hot water, especially when showering. Thank you, John Gambel.
Jason did a great job
Jason did a great job identifying my HVAC issue and returning to fix and replace the necessary equipment. He was very knowledgeable about the system.
John was great from Service Experts
John was great from Service Experts. He fixed my toilet in a short amount of time and explained everything to me as he went along. He told me of other issues that needed fixed but never pressured me to get them done today. He was very friendly and professional also.
Awesome Service Techs
Mike Gregory and John are awesome service techs. They are always very friendly and arrive when they say they are going to be there. They work hard to resolve any issues and keep us running smoothly.
Jason was amazing!
Jason was amazing! Very friendly, professional, clean, thorough, and very knowledgeable about my system. P. Lewis
His work is exceptional
Grant Hill always is on time and trustworthy. He is polite and his work is exceptional. I am lucky to have his service for the HVAC.
Very Thorough and Friendly
Jason was very thorough and friendly. He did a great job with the annual maintenance checkup on my furnace.
Israel did an awesome job
Israel did an awesome job and very good at what he does!
Jason was amazing!
Jason was amazing! Immediately was able to find and fix the problem. So glad to have working heat again!
Israel and Ben did an excellent job
Service Experts was able to quickly get to my house within 24 hours of my boiler failing, and Israel and Ben were professional, kind, and did a great job! They assessed and repaired my boiler system efficiently, and they also took the time to explain everything to me. I very much appreciate they were able to come out on a Saturday morning as well. I highly recommend Service Experts, and Israel and Ben did an excellent job.
Israel and Ben Did a Great Job
Israel and Ben did a great job with our checkup! They were both very knowledgeable and personable, giving great tips and options for increasing our heating and A/C efficiency.
Very Professional and Honest Technician
Humidifier was not working and we called for repair. Grant came out and was very professional. He discovered there was a failure and the unit was not hooked up. He fixed it for us at no charge. He was very honest and we are confident in the technician and his ability. Thank you!
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