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$0 Diagnostic with paid repair. Learn More

Service Experts ACE Certification

We’re ACE Certified to Easily Meet Your Home's Needs

When you contact Service Experts, you’re not just getting a technician to help with your repair, maintenance, or installation. You're getting help from an ACE, or in other words, an Advanced Certified Expert. 

What does that mean for you and your home? This means we have extensive training and knowledge in the latest HVAC technology, which allows us to provide top-notch service for all your heating, cooling, and indoor air quality needs. On the plumbing side, our ACEs are well-equipped to handle any issue, whether it's a leaky faucet or a complete repiping project.

Why Is an ACE Certification Important?

ACE Certification requires rigorous training and ongoing education that goes far beyond basic technical skills. Here's what makes our ACE-certified technicians different from other service providers:

  • Higher Standards for Excellence: ACE Certification has a greater requirement for passing scores, so you can count on your job being done right, every time.
  • Specialized System Expertise: Unlike other certifications that address standard systems, ACE pros have the skills to install and service the distinct types of systems in your home.
  • Ethical Service Commitment: Beyond technical expertise, only ACE Certification requires education about treating others in an ethical manner.
  • Complete Product Knowledge: ACE technicians are certified to be knowledgeable about all the products we sell. That way, they can help you determine the proper comfort solution for your home and needs.
  • Continuous Education: Some certifications only expect a general class every year. Our ACE team is re-certified annually so they are in the know about industry advances and the greatest technology.

When you choose Service Experts, you're choosing technicians who've earned the most comprehensive certification in the industry. Our ACE-certified experts don't just fix problems—they provide solutions that keep your home comfortable, efficient, and running smoothly for years to come.

Ready to experience the ACE difference? Call us today and see why our certified expertise makes all the difference.

Services vary by location

  • Limited
    Time
    Offer!
    $0 Diagnostic with paid repair

    The $0 fee applies only when recommended repair is completed and paid at time of service.

    Promotion valid for service visits occurring 10/1/26 - 10/31/26. Cannot be combined with other offers outside of membership discounts. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Oct 1, 2026 - Oct 31, 2026
  • $49 HVAC Precision Tune-Up

    Save $140 on your comprehensive HVAC tune-up

    Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune-up; call for pricing. $140 off our standard $189 rate. Valid from 9/19/26 through 10/31/26. Sep 19, 2026 - Oct 31, 2026
  • No Payments Until 2027

    With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 7/1/26 to 10/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule. Jul 1, 2026 - Oct 31, 2026
  • NEW HVAC SYSTEM as low as $155/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning

    Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Members exclusive: 15% off services and repairs

    As a Maintenance+ member, you automatically receive discounts on all services and repairs.

    See your signed Maintenance+ Membership agreement for full terms and conditions.
  • 80% off first year’s price of an annual Plumbing Membership

    Upgrade your membership to include plumbing coverage for only $12 for the first year*

    Must have HVAC membership to receive Plumbing add-on discount. Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid from 9/19/26 through 10/31/26 at select Service Experts locations, call for more details. Sep 19, 2026 - Oct 31, 2026
  • Earn up to $1,800 in rebates when you purchase or lease a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details. Sep 19, 2026 - Dec 4, 2026
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Hear From Our Happy Clients
  • T
    "He got right to work and did an excellent job, great clean up as well. I am very happy."
  • J
    "Service was excellent. Would recommend them to anyone."
  • G
    "Great job and very professional!"
  • S
    "I felt that he was very honest and upfront about pricing and the service provided."
  • A
    "Lucas was amazing. He got things up and running and pumping cold air extremely quick."
  • J
    "His quality of work is amazing; he's helpful and not bothered by any questions."
  • D
    "Daniel was very professional and knowledgeable; he explained the blue light bulb situation to us."
  • E
    "Draining shower and bathtub was excellently done by Howard."
  • C
    "Hunter and Juan did an outstanding job."
  • K
    "Collin was very helpful, polite, and did great work."
  • J
    "Max from Service Experts showed up next, quickly identified a bad contact."
  • J
    "He's quick, professional, and friendly."
  • K
    "Paid attention to all the small things that others did not address."
  • M
    "Great accommodating service again today."
  • C
    "We went from being told that our compressor had failed and facing a $4,800 repair to having our system diagnosed and repaired for approximately $250."
  • P
    "Hayden was very professional. Definitely an asset to the company."
  • W
    "There were zero sales tactics to pressure us to buy a new AC unit, which has happened with other HVAC companies."
  • F
    "Quick service arrangements and efficient plumbing repairs."
  • S
    "Very professional and great about explaining the problem."
  • M
    "Chris and Hunter were kind and professional."
  • R
    "Kaden and team did a great job on the install."
  • C
    "He was very knowledgeable and thorough reviewing everything he assessed as needing to be done."
  • D
    "Today we had another amazing plumbing service with Hayden."
  • S
    "Cole has been to our house a couple of times and all the times he came out he was always so nice and respectful of our place."
  • B
    "He’s very friendly and informative with how he explained things."
  • S
    "He resolved my problem with my hot water heater under warranty and gave me an in-service regarding operations of automatic shut off."
  • R
    "Every single employee that has been over to help has been outstanding!"
  • B
    "He cleaned everything and did a thorough inspection."
  • C
    "He was very personable, knowledgeable and did a superb job replacing our water pressure gauge and water valves to our house!"
  • R
    "He is a true professional and Service Experts is lucky, as am I, to have him!"
Excellent job and great clean up!
Mark was very professional and knowledgeable. He got right to work and did an excellent job, great clean up as well. I am very happy.
Would recommend them to anyone.
Ruben came out for AC maintenance and did a great job. Very prompt. Answered all our questions. Very polite. Matt changed out our very old water heater and put the new one in in a timely manner. Service was excellent. Would recommend them to anyone.
Great job and very professional!
Great job and very professional! I will definitely use them again.
Highly Recommend Jordan!
I highly recommend Jordan. I felt that he was very honest and upfront about pricing and the service provided. I will definitely use Jordan again!
Highly recommend this company and Lucas
Lucas was amazing. He came out right away, as my wife is pregnant, due any day now, and our AC was not working. He got things up and running and pumping cold air extremely quick. Highly recommend this company and Lucas! We will be working with Lucas in the future!
Jesus is a complete craftsman
Jesus is a complete craftsman. I’ve had the pleasure to have him on a couple of other jobs. His quality of work is amazing, he’s helpful and not bothered by any questions. I would highly recommend Response Crew and Jesus for any project around the house.
Daniel was very professional and knowledgeable
Daniel was very professional and knowledgeable; he explained the blue light bulb situation to us. Which for the $270 that I pay the bulbs should be covered, but that another story.
Draining shower and bathtub
Draining shower and bathtub was excellently done by Howard, a very pleasant young man.
Outstanding job servicing our AC
Hunter and Juan did an outstanding job of servicing our AC. Thanks, guys.
Same-Day Appointment and Great Work
They were able to schedule an appointment the same day, and they showed up a few hours early! Collin was very helpful, polite, and did great work.
Saved Me Thousands
A different company showed up first, told me my furnace board needed to be replaced but the part was discontinued so I needed a new furnace… $4k+! Max from Service Experts showed up next, quickly identified a bad contact. Replaced, cycled the system on and off for 30 minutes. Running great! Saved me thousands having a skilled and honest tech out!
Mark did a great job
Mark did a great job. He's quick, professional, and friendly. My water heater went out last night, I called this morning around 7:00 a.m. He was here by 10:00 a.m. and he had my new water heater up and running before I had to pick up my kid from school. I definitely recommend this company and just have to say that Mark did an exceptional job.
Technician Was Very Nice
The technician who came today was very nice. He paid attention to all the small things that others did not address.
Sam, Chris, Mel Are Amazing!
Sam, Chris, Mel are amazing! 8/5/2026 Great accommodating service again today. Both tankless cared for and all good. Thanks Sherry and Irving for booking and the service!
I personally have lost confidence
We had been longtime customers of Hays, which was acquired by Service Experts. When our upstairs AC stopped working, we called Service Experts. They were able to locate us in their system and, thankfully, schedule a technician for the following morning. After inspecting our system, the Service Experts technician told us that our compressor was bad. Even though our system was still under the warranty we originally had through Hays, we were quoted approximately $4,800 for the repair, including the associated parts and labor. Before spending that kind of money, we decided to get a second opinion. We called Local Roots Air, and they had David Holland at our house approximately two hours after we called. In less than 10 minutes, David diagnosed the problem as a failed capacitor and a loose wire — not a failed compressor. The capacitor replacement cost approximately $250. David made the repair, addressed the loose wire, and our air conditioner is now working great. I completely understand that technicians can sometimes reach different conclusions and that misdiagnoses can happen. However, the difference between these two diagnoses is extremely difficult for me to overlook. We went from being told that our compressor had failed and facing a $4,800 repair to having our system diagnosed and repaired for approximately $250. I'm not going to speculate about anyone's intentions. I can only state exactly what happened at our home. Based on this experience, I personally have lost confidence in the diagnosis and recommendation we received from Service Experts. When a customer is being asked to spend nearly $5,000, I believe a diagnosis of a failed compressor should be thoroughly verified before that recommendation is made. I would strongly encourage anyone who receives a major HVAC repair estimate to get a second opinion before authorizing the work. In our case, doing so potentially saved us thousands of dollars. As for Local Roots Air and David Holland, they earned our business. David was prompt, straightforward, quickly identified the problem, explained what he found, and made a reasonably priced repair that got our AC running again. We were impressed enough with the experience that we signed up for their annual maintenance program for both of our AC systems.
Definitely an Asset to the Company
Hayden was very professional. Definitely an asset to the company. Cleaned our hot water heater and gave us recommendations regarding our toilet. Would definitely request him again.
Professional and Under Estimate
Clint Backus and his partner were professional and addressed our concerns and actually came in under the estimate for the repair. There were zero sales tactics to pressure us to buy a new AC unit, which has happened with other HVAC companies. The two of them were also former employees from Hayes Heating and Cooling, which was our longtime trusted HVAC company, so they understood just how much we trusted Hayes.
Efficient Plumbing Repairs
Quick service arrangements and efficient plumbing repairs. Service tech works with you to manage pricing and services. Great work quality and leaves client with the sense of trusted work.
Very Professional and Great at Explaining
Very good about coming out when needed. Very professional and great about explaining the problem.
Kind and Professional
Chris and Hunter were kind and professional. They kept me updated on when they would be here and that my system was running well.
Kaden and Team Did a Great Job
Kaden and team did a great job on the install. Very prudential and worked hard troubleshooting unexpected issues.
Very professional and on time
Rene was on time and very professional. He was very knowledgeable and thorough, reviewing everything he assessed as needing to be done. He was able to get to work right away and was very timely. Work looks great.
Another Amazing Plumbing Service with Hayden
Not sure where to write a new review 07/17/2026, so adding to my previous one last year. Today we had another amazing plumbing service with Hayden. This was a follow-up visit for additional installation of a new kitchen faucet; I had him listen to a recording of our 8-year-old hot water tank. I am again a satisfied customer of Expert Services and new owner of a hot water tank. We can now rest in peace when out of town.
Always so nice and respectful
Our landlord had Service Experts come out to fix some plumbing in our house and install a new water heater last year. Cole has been to our house a couple of times, and all the times he came out he was always so nice and respectful of our place. I really appreciate that, appreciate his knowledge on everything and being able to fix the stuff that needed fixed. Thank you! 🙏
Would 100 Percent Recommend
William fixed my plumbing and had it running great. He’s very friendly and informative with how he explained things. Would 100 percent recommend him to anyone.
Rene was wonderful
Rene was wonderful. He resolved my problem with my hot water heater under warranty and gave me an in-service regarding operations of automatic shut off. If any more issues, I should call again to address any further problems. Also, service came on a Sunday within 18 hours of call. Thank you, Rene!!
Every Single Employee Has Been Outstanding
William was fantastic when he came to fix our toilet. He was polite, informative (explained to me in detail what needed to be done), friendly, and my dog liked him. Every single employee that has been over to help has been outstanding! I am very happy with Service Experts.
Great Customer Service
Ruben showed up at our home well within the appointment time arranged and explained everything he did to our air unit. He cleaned everything and did a thorough inspection. And Ruben gave me a great report on everything he did. Great customer service!
Awesome experience using Service Experts
We had an awesome experience using Service Experts! Our service technician was Mark. He was very personable, knowledgeable and did a superb job replacing our water pressure gauge and water valves to our house! I highly recommend Mark at Service Experts to anyone looking for a first class plumber who takes pride in his work.
I Can’t Imagine Better Care
As a legacy client from the Moon Valley days, I can’t imagine being better taken care of by Jason. He has been coming to my home for almost 10 years. He is a true professional and Service Experts is lucky, as am I, to have him!
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.