Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
R & M Climate Control Service Experts
Serving Knoxville since 1977
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Managing your home's essential systems can be overwhelming, from maintaining efficiency to ensuring safety and staying on top of repairs. That's where R & M Climate Control Service Experts comes in. Proudly serving Knoxville since 1977, we are your trusted experts committed to keeping your home safe, efficient, and functioning at its best with complete service solutions.
Our "whole home" service approach means we cover every corner of your household's needs. From comprehensive HVAC services like heating, cooling, and air quality solutions to plumbing repairs, installations, and upgrades. Whether it's an urgent repair, a new system installation, or routine preventive maintenance, we're here to help.
Call (865) 503-6775 to schedule your service appointment!
Certified and Reliable Home Service Experts
Being part of a national brand allows us to offer the best rates on top-quality equipment while remaining locally managed by community experts. Our unique combination of resources and local knowledge ensures fast response times and exceptional value for our customers.
We stand behind the Service Experts Guarantee, ensuring your home services are delivered by licensed, bonded, insured, and ACE-certified technicians. Every system is installed following strict manufacturer specifications, so you can have peace of mind knowing your home's safety and performance are in expert hands.
Discover Our Budget-Friendly Membership Plans
Unexpected HVAC and plumbing repairs can strain your budget and happen at the worst times. Our membership plans help protect your home and wallet, giving you peace of mind and preparation for the unexpected.
Service Experts Advantage Program™: Enjoy access to brand-new equipment without a down payment, comprehensive coverage of parts and labor, annual maintenance, priority service whenever you need it most, and simple monthly payment options to keep your home running smoothly.
Maintenance+ Membership: Prevent the chance of breakdowns with regular care, including annual professional tune-ups. Benefit from guaranteed priority service, exclusive member discounts on repairs, and extended equipment life and efficiency all year long.
These memberships provide proactive system care and ensure your home systems receive expert maintenance year-round. Join today to protect your investment and enjoy worry-free comfort. You deserve to relax knowing your home is in reliable hands.
Our Service Areas in Knoxville
At R & M Climate Control Service Experts, we’ve proudly served the Knoxville area for years, building strong roots in the community. From Maryville to Oak Ridge, including Morristown and Sevierville, we’re dedicated to being there for the entire community with fast response times and trusted local expertise.
Call (865) 503-6775 today to partner with a trusted home service expert in your local area!
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
R & M Climate Control Service Experts is proud to be part of the Service Experts family, combining more than 48 years of local expertise with a trusted national brand serving communities since 1996. This partnership lets us provide personalized, neighborhood-focused service with the resources and innovations of a nationally recognized organization.
Our commitment to Knoxville remains as strong as ever, now with even greater capabilities to serve your needs. You can rest assured that our dedication to excellence continues while we offer enhanced services supported by industry-leading resources.
"Walked me through the whole process and what they did to fix the issue."
C
"Very professional and thorough. Walked me through every step of how he was diagnosing our downed HVAC system and how he was going to fix it."
J
"Jeff and Caleb were very informative techs."
A
"He was very knowledgeable and polite."
S
"Efficient and courteous."
S
"Very timely response and had the problem taken care of the same day I called."
J
"As always they were very prompt, professional, and personable."
R
"Had a transformer blow and they had me fixed in 20 minutes."
V
"Jeff and Mike were awesome! The best!"
D
"Koby and John did great work and were fast too!"
L
"They were friendly, knowledgeable, and we welcome them back anytime!"
N
"Jeff and Koby were amazing, friendly, and immediately diagnosed the issue."
J
"They were kind, courteous, and professional."
L
"Ryan did an awesome job repairing my furnace’s exhaust pump."
J
"Ryan came late on a Saturday night to fix my HVAC after the unit wasn't heating well."
M
"Very nice, knowledgeable, and went above and beyond! Very professional!"
K
"Michael was friendly, professional, and quick to find and repair the problem."
J
"He did an excellent job identifying and correcting the problem."
B
"I can't tell you how great of a company and customer service I have received from this company and especially Mike, our technician."
G
"Thanks again, Doug, for your honest service."
E
"Every time we have an issue or need maintenance, they’re out here quickly and get us back up and running!"
M
"Both Ryan and John were efficient and extremely courteous."
T
"They were promptly at my door at 8:00 AM, replaced the unit, and my house was warm again in no time."
V
"Jeff and Robby did a great job in maintaining my HVAC."
R
"They were professional and provided the service I needed. Excellent customer service."
S
"Quick response after business hours, Thanksgiving Eve in less than an hour. The technician Bob was very professional and very knowledgeable."
T
"They were able to resolve the issue effectively. Very professional and informative."
T
"Caleb has performed semi-annual service several times over the years and always appreciate his attitude and performance."
N
"Caleb came and did the regular maintenance, very professional."
M
"Jeff and Koby were very professional and knowledgeable."
Robbie and Jeff were great.
Robbie and Jeff were great. They came out super quick. Walked me through the whole process and what they did to fix the issue.
Service Technician Ryan Was AMAZING!
Service technician Ryan was AMAZING! Very professional and thorough. Walked me through every step of how he was diagnosing our downed HVAC system and how he was going to fix it. Got us back up and running in these frigid temps. The best!!!
Jeff and Caleb were very informative
Jeff and Caleb were very informative techs. I appreciate the information that was provided. I would call them again.
Ryan did a phenomenal job!
Ryan did a phenomenal job! He was very knowledgeable and polite. Would highly recommend!
Jeff and Ryan did a great job
Jeff and Ryan did a great job. Efficient and courteous.
Very timely response
Ryan and John did a great job, very timely response, and had the problem taken care of the same day I called!
Prompt, Professional, and Personable
Jeff and Caleb came by to unfreeze our unit. As always, they were very prompt, professional, and personable. They got us all fixed up in no time.
Jeff and Robby did a great job
Jeff and Robby did a great job. Had a transformer blow, and they had me fixed in 20 minutes.
Edit: Had an additional issue, and they sent a maintenance guy out within 45 minutes. Ryan did a good job as well.
Jeff and Mike Were Awesome!
Jeff and Mike were awesome! The best! Erka states operation.
Koby and John did great work
Koby and John did great work and were fast too! Explained everything well, providing me with different options for my current situation with my A/C unit.
Jeff and Robby Gave Us Our Heat Back
Jeff and Robby came on a cold, cold day and gave us our heat back. They were friendly, knowledgeable, and we welcome them back anytime! Outstanding!
Jeff and Koby were amazing
Jeff and Koby were amazing. Friendly and immediately diagnosed the issue. Will use again.
Kind, Courteous, and Professional
Jeff and Robby took the time to come out and work on our unit in 19-degree weather. They were kind, courteous, and professional. I would highly recommend them to anyone.
So pleased with the service
So pleased with the service this evening. Ryan did an awesome job repairing my furnace’s exhaust pump. Very thorough and efficient.
Highly recommend this company
Ryan came late on a Saturday night to fix my HVAC after the unit wasn't heating well. He was thorough and knowledgeable. He highlighted the major issues and completed a fuse repair. Highly recommend this company and their exemplary service!
Outstanding Work by Ryan Bennett
Ryan Bennett was outstanding. Very nice, knowledgeable, and went above and beyond! Very professional! We were very blessed to have Ryan get our heat back on! He also found a small gas leak and said, “I can’t just leave this,” and fixed it. Outstanding work!
Friendly, Professional, and Quick
Michael was friendly, professional, and quick to find and repair the problem. Highly recommend!
Ryan did an excellent job
Ryan did an excellent job identifying and correcting the problem. He also did a great job of explaining and answering all my questions.
Great company and customer service
I can't tell you how great of a company and customer service I have received from this company and especially Mike, our technician. Our heat went out just days before the big snow was supposed to hit. I was able to book an appointment the same day. I booked at 4 p.m. and Mike was here by 7:15 p.m. He was actually here 45 minutes earlier than the reservation predicted. Mike was able to make a quick diagnostic and gave me an affordable option for repair. Will definitely be using Mike and R&M again!
Honest Service from Doug
Once again R&M Climate continues to make me appreciate their professional services. Doug Stampe conducted my annual plumbing inspection and found a leak in my upstairs bathroom toilet. Instead of trying to get enough money for the company out of me, he just advised that the water supply line needed to be replaced. Cost me $5 at Lowe's to fix the issue. Thanks again, Doug, for your honest service.
They’re out here quickly
Mike and Jeff did a great job taking care of us. Every time we have an issue or need maintenance, they’re out here quickly and get us back up and running!
Outstanding service!
Outstanding service! Both Ryan and John were efficient and extremely courteous. I’m confident our A/C issues are corrected and our future relationship with R&M will be beneficial to my family! I would highly recommend this company for service.
Great Quality and Service
Caleb and Marlon came out to install my new Lennox unit today, 1/20/25, which was less than 24 hours after my old one went down on me. They were promptly at my door at 8:00 AM, got to work, replaced the unit, and my house was warm again in no time. Great quality and service.
Jeff and Robby did a great job
1/16/2026 Jeff and Robby did a great job in maintaining my HVAC. Came on time and was quick and easy to work with.
Excellent customer service
Jeff and Koby
I called about a burnt wire smell and temperature difference with my heating system. They were here within 1–1 1/2 hour of my call. They checked my entire system and explained the smell and what was going on with my heating. That eased my mind about my heat. They were professional and provided the service I needed. Excellent customer service.
Once again R & M was outstanding!
2026 started out great with an R&M checkup by Robby! Another great experience, thanks.
8/28/25 Jeff and Robby were here for my checkup, outstanding job, great detail on my system performance and updates. Thanks, guys.
Sewer smell in the laundry room, Doug was out and found the issue within 5 minutes... Outstanding service! Thank you.
Had a leaking pipe, got an appointment the same day, Doug was out within a couple hours. Doug was prompt, polite, professional, and was able to diagnose the problem and fix it in no time. Thank you!
Another great experience with R&M plumbing service. Thanks.
Once again R & M was outstanding! I discovered a leaking hot water heater shutoff last night, gave them a call this morning, and Tim was at my house within a couple hours. Tim was very professional, courteous, and efficient. Leak-free and a very happy customer!
Quick response after business hours, showed up Thanksgiving Eve in less than an hour. The technician Bob was very professional and very knowledgeable. Was able to correct the problem of my furnace in less than 10 minutes. Thanks.
Very professional and informative
Robby and Jeff were here today (1/9/26) to analyze humidifier. They were able to resolve issue effectively. Very professional and informative. In and out in very timely manner.
Great job
Jeff and Caleb. Great job. Good information presented. Caleb has performed semi-annual service several times over the years and always appreciate his attitude and performance. Great communication on arrival times via text message with map tracking so I could plan accordingly.
Great service and very efficient
Great service and very efficient. Caleb came and did the regular maintenance. Very professional. Great company.
Very professional and knowledgeable
Jeff and Koby were very professional and knowledgeable. I would recommend both of them for any service they perform. Great attitude and know their business. Thanks and Happy New Year.
