Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Broad Ripple Service Experts
Serving Indianapolis since 1962
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
HVAC, Plumbing, and Electrical Services in Indianapolis
Your Trusted Partner for Home Care and Safety
Ensuring your home’s heating, cooling, plumbing, and electrical systems work efficiently shouldn’t cause you worry or break your budget. Broad Ripple Service Experts is here to simplify things for the community we love so much. Serving Indianapolis since 1962, our team has become a go-to resource for reliable HVAC, plumbing, and electrical solutions across Indianapolis, Carmel, Fishers, and the surrounding communities. Our mission is to keep your home comfortable, efficient, and safe—no matter the season.
Are you dealing with an unexpected furnace breakdown, a burst pipe, or planning to upgrade your home’s electrical system? Our experienced professionals are ready to deliver knowledgeable support. We offer everything from routine maintenance and AC repairs to major installations tailored to your needs.
Our focus on quality starts with our people. Every technician is fully licensed, bonded, insured, and ACE-certified, so you can trust that your home is in expert hands. We use advanced tools and trusted techniques to quickly diagnose and resolve issues, always providing clear communication and fair pricing.
Every service is backed by the Service Experts Guarantee to deliver quality results. With Broad Ripple Service Experts, you can expect professionalism, transparency, and top-notch workmanship every time.
Hassle-Free Membership Plans for Complete Home Care
Unexpected repairs can disrupt your plans and your budget. Our membership programs are designed to help you stay ahead, keeping your home’s systems in peak condition while managing costs.
Service Experts Advantage Programâ„¢: Switch to high-efficiency equipment without any upfront payment and take advantage of full parts and labor coverage, yearly maintenance, and priority scheduling.
Maintenance+: Keep your systems running smoothly with routine inspections, special repair savings, priority appointments, and extended equipment lifespan.
Our flexible plans offer convenience and confidence, making it easy to keep your home running smoothly all year.
Proudly Serving the Indianapolis Community for Over Six Decades
For over 60 years, Broad Ripple Service Experts has been a trusted name for homeowners throughout Indianapolis, Carmel, Fishers, Greenwood, and Zionsville. Whether you need to stay cool during Indiana’s humid summers or resolve plumbing and electrical issues quickly, our team is committed to delivering fast, friendly, and effective solutions.
Homeowners across the region rely on us for prompt responses, thorough repairs, and ongoing maintenance. From emergency fixes to planned upgrades, we’re dedicated to helping your home operate at its best.
Call (317) 649-8983 today to schedule your service and experience the difference of working with a team committed to you.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, 
Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
We Combine Local Knowledge with Nationwide Support
As part of the Service Experts family—a nationally recognized brand since 1996—Broad Ripple Service Experts combines the personal attention of a local and highly trained team with the resources and innovation of a national leader. This partnership allows us to deliver advanced solutions, top-quality materials, and industry-leading support, all while staying deeply connected to the needs of our community.
Do you live in Broad Ripple, Irvington, Meridian-Kessler, or any Indianapolis neighborhood? You’re in luck! You’ll benefit from our unique blend of local expertise and national backing. Choose Broad Ripple Service Experts for dependable solutions, expert care, and total assurance when you need it most.
"James and Rob did a great job installing our new furnace/AC."
N
"They educated me about my new system and answered all of my questions."
S
"Ira and Kaz did a great job explaining my issues."
M
"This last time when Inn C. came, he was knowledgeable, he brought me TWO filters like I ask every time, and he answered every question I had."
B
"We've had great service and amazing, knowledgeable techs. Broad Ripple Heating and Cooling has all my business and I highly recommend them!"
P
"Prompt, organized, communicated and explained well."
L
"I recommend Broad Ripple Service to everyone for fixing thermostat and furnace work."
J
"I am well pleased with the service of your rep, Mr. Ira."
J
"I was very pleased by the reminders of my appointment and the prompt service."
S
"All the paperwork was completed seamlessly via the internet, without any stress or complications!"
A
"Both were very professional, kind and courteous."
R
"Very happy with their work ethic and service."
M
"He was prompt, very polite, professional, and very knowledgeable."
D
"He was very knowledgeable, conscientious, courteous, and thorough."
G
"He was straightforward and honest, calming all of our anxieties."
J
"They helped me understand my options and made good recommendations."
G
"Quick, friendly, and spoke to us on how to maintain service."
B
"Showed up on time on a holiday weekend."
K.
"He was super friendly and answered any questions patiently. Professional but still easy to joke and talk with."
l
"He explained every step of the process and made sure we actually understood our systems."
K
"Ira Duncan was very professional and did a great job checking our systems."
J
"Very professional and left everything clean."
E
"Stephen was on time, polite, professional and did a great job."
A
"Every technician we've ever had out here from Broad Ripple Service Experts has been knowledgeable and courteous."
S
"He offered a few extra insights about the home maintenance as well."
M
"He was prompt, polite, proficient and informative, suggesting actions we might consider."
P
"They both have great personalities and work extremely well together—professional, but also fun and easy to talk to."
E
"Greg was fantastic, explained everything thoroughly and took on a tough job with cheerful efficiency."
T
"They didn't push any sales."
C
"Answered all my questions. Did a very good job."
Great job installing our new furnace/AC
James and Rob did a great job installing our new furnace/AC.
They Were Totally Professional and Courteous
James, Landen, and Grayson did a great job installing my furnace. They were quick and thorough. They educated me about my new system and answered all of my questions. They were totally professional and courteous. Thank you BRSE!
Ira and Kaz did a great job
Ira and Kaz did a great job explaining my issues and helping me make the best decision.
It all depends upon the repair person
Ok, I have varying experiences with this company, and I truly believe it all depends upon the repair person sent at the time of service. Every time I have had service after they sold me a system, they have come out to maintain and clean my furnace with the incorrect filter size or none at all, except this last time when (Inn C.) came. He was knowledgeable, he brought me TWO filters like I ask every time, and he answered every question I had. (He even remembered my garage had fallen in from a bad storm the year prior when he was training with another guy who FORGOT my filters!) We are on Advantage monthly service, so it’s $135 per month.
Amazing Service, Knowledgeable and Quick
We've had Broad Ripple Heating and Cooling since we bought our home in 2019, and they installed our tankless hot water heater. I highly recommend them, and you need to sign up for their Advantage Program. On our 2nd day in our new home, our hot water heater went out. We needed a new one, but our funds were short after purchasing our home. The Advantage Program is a small monthly fee you pay. This covers monthly maintenance, and if it breaks down, it will replace it. And the best thing is, if you need to add to it, like a new furnace, you just pay extra to cover. Our tech was amazing and went above and beyond the install. We purchased the tankless water heater, and it's been flawless.
And this week, after trying to clear the clog ourselves with home remedies and chemicals, we called them yesterday, and today on Christmas Eve they came out to clear the clog in our kitchen sink.
Our tech Derek showed up and quickly got our drains cleared. Amazing service, knowledgeable and quick.
We've had great service and amazing, knowledgeable techs. Broad Ripple Heating and Cooling has all my business, and I highly recommend them!
IRA did an awesome job!
IRA did an awesome job! Prompt, organized, communicated and explained well. Worked quickly! Highly recommend!
I Am Very Pleased with the Work
I am very pleased with the work and the service. I recommend Broad Ripple Service to everyone for fixing thermostat and furnace work. I am very well pleased!
Well Pleased With the Service
I am well pleased with the service your rep, Mr. Ira, provided during my annual Advantage service review.
Extremely polite and professional
As part of my service plan, technician Ira provided my bi-annual service check up. I was very pleased by the reminders of my appointment and the prompt service. Ira was extremely polite and answered all my questions. I feel good knowing my unit has been looked at by a professional inside and out.
The whole process was very easy
This company made the whole process very easy. All the paperwork was completed seamlessly via the internet, without any stress or complications!
Very professional, kind and courteous
Ira and Brent came for a furnace tune-up and general inspection. Both were very professional, kind and courteous. Gave recommendations but a very no-pressure type of situation.
Top notch service!
David and In blew insulation into the attic and did top-notch service! They both were professional and tidy. Took the time to protect areas before starting and vacuumed and cleaned when finished. Very happy with their work ethic and service.
Great Products and Great Service.
Great products and great service. Addendum for June 2019: Jacob McDaniel serviced our AC after some inadvertent damage that I did. He was prompt, very polite, professional, and very knowledgeable. I will ask for him for any future service and our annual inspection. Thanks, Jacob!
I'm highly pleased with the service.
In-cheol Cho performed maintenance on the heat pump system today. He was very knowledgeable, conscientious, courteous, and thorough. I'm highly pleased with the service.
If the rest of the BR Service Expert team is like Ron, then I would highly recommend the whole lot!
Service Technician Ron S. came out twice over a cold weekend—once to diagnose the issue and once to replace the part. We were excited to see him again because he was so nice, professional, and patient with all of our questions the first time. He was straightforward and honest, calming all of our anxieties. If the rest of the BR Service Expert team is like Ron, then I would highly recommend the whole lot!
Ira and Brent were great!
Ira and Brent were great! They helped me understand my options and made good recommendations.
Highly recommend them to anyone
We have used Broad Ripple Service for our heating and AC for years, and now we used them for plumbing and they did awesome. Quick, friendly, and spoke to us on how to maintain service. Highly recommend them to anyone.
Showed up on time on a holiday weekend.
Showed up on time on a holiday weekend. Great service. Great price. Great value.
I highly recommend technician Ronald Schwartz.
I highly recommend technician Ronald Schwartz. He was super friendly and answered any questions patiently. Professional but still easy to joke and talk with. Pretty easy to schedule appointments and always arrive when they say. We've been with them for years. Parents have been with them even longer. Both of us: furnace and A/C installation, repairs, and maintenance. I highly recommend, but sometimes the communication from their office or call center can be inconsistent. Still recommend.
In-Cho was extremely thorough
In-Cho was extremely thorough during our semi-annual HVAC maintenance. He explained every step of the process and made sure we actually understood our systems.
Very professional and did a great job
Ira Duncan was very professional and did a great job checking our systems. He found a small hole that could lead to carbon monoxide leakage, so we were very thankful about that!
Excellent service.
I had Ira Duncan service my heat pump. Excellent service. Very professional and left everything clean.
Did a great job
Stephen was on time, polite, professional, and did a great job. 😊
Knowledgeable and Courteous Technicians
Every technician we've ever had out here from Broad Ripple Service Experts has been knowledgeable and courteous. We've had Ira specifically a few times and always appreciate his calm, helpful demeanor. The technicians are not pushy about specific products or repairs and are straightforward about what is needed and what to expect as things start to fail.
Ira was friendly, punctual, and efficient.
Ira was friendly, punctual, and efficient. He offered a few extra insights about the home maintenance as well. (Note that on the price choice below, we are on the service agreement at $293 per month.)
Prompt, polite, proficient, and informative
Ira performed the semiannual service check on our heating & cooling system. He was prompt, polite, proficient, and informative, suggesting actions we might consider.
The job was done perfectly and looks great.
David and In-Ceol Cho did an excellent job with the installation in my home. They both have great personalities and work extremely well together—professional, but also fun and easy to talk to. They’re truly two peas in a pod.
The job was done perfectly and looks great. They also made sure to clean up after themselves, which I really appreciated. I highly recommend them!
Greg was fantastic
Greg was fantastic, explained everything thoroughly, and took on a tough job with professionalism and cheerful efficiency.
On time and knowledgeable.
On time and knowledgeable. They didn't push any sales. They just gave ideas for the future and things to watch out for.
Personable, professional, polite and very knowledgeable.
Ira Duncan was personable, professional, polite, and very knowledgeable. Answered all my questions. Did a very good job.