Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, plumbing, and electrical services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Grand Prairie
Formerly Crawford Services, Serving DFW metroplex since 2010
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
$500 off Tankless water heater or $250 off tank water heater. Now through January 31, 2026.
Valid on all qualifying water heater systems. If leasing under the Advantage Program, EZ-Pay enrollment is required for promotional pricing. Offer not valid on prior water heater purchases.
Nov 28, 2025
- Jan 31, 2026
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
HVAC, Plumbing, and Electrical Services in Grand Prairie
Complete Whole Home Solutions for Every System
Managing your home's essential systems shouldn't be overwhelming or leave you worrying about unexpected breakdowns. Service Experts Grand Prairie, formerly Crawford Services, makes it simple for homeowners throughout Grand Prairie, Arlington, Irving, and the surrounding DFW communities. Since 2010, our team has delivered reliable HVAC, plumbing, and electrical services tailored to North Texas residents' needs.
Our skilled technicians handle everything from AC repair during Texas summers to urgent plumbing fixes and electrical upgrades. Whether you need heater repair, HVAC services for routine maintenance, or an emergency electrician, you'll find dependable support every step of the way with our whole-home approach.
Ready for the experts to restore efficiency and comfort? Call us at (469) 723-9471 today!
Licensed Experts You Can Count On
Our commitment to excellence combines the power of a national brand for the best equipment rates and supplier relationships, plus local management by community experts who understand Grand Prairie's unique needs and deliver fast response times. This unique combination ensures you receive superior value and personalized service when it matters most.
Every technician is licensed, bonded, insured, and ACE-certified, ensuring you receive the highest standard of professional service. With our Service Experts Guarantee and installations performed according to manufacturer specifications, you can have complete confidence in our workmanship and peace of mind knowing your home systems are in expert hands.
Smart Protection for Your Home and Budget
Sudden HVAC malfunctions and plumbing issues can cause significant stress and interfere with your household's normal activities. Our service programs provide an intelligent approach to maintaining your home systems and ensuring reliable operation. Contact us today to explore our:
Service Experts Advantage Program™: Get brand-new, high-efficiency equipment with no down payment, complete parts and labor coverage, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain system reliability with regular professional care, guaranteed priority service when you need it, annual tune-ups, exclusive member discounts on repairs, and extended equipment life.
These comprehensive programs deliver dependable system oversight while providing skilled maintenance throughout every season. Enroll now to secure your investment and experience lasting confidence knowing your home equipment is managed by certified technicians.
Proudly Serving Grand Prairie and Beyond
Since 2010, we've built deep roots in the Grand Prairie community, understanding the unique challenges of North Texas weather and home systems. From Prairie Lights to Dalworth Park, including Arlington Heights and Las Colinas, our team is ready to serve the entire DFW metroplex with fast response times, local expertise, and the dedication that comes from being your neighbors.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Grand Prairie, formerly Crawford Services, is proud to be part of the Service Experts network, combining over a decade of local expertise with a trusted national brand serving communities since 1996. This partnership maintains our personalized local service while accessing enhanced resources, advanced training, and industry-leading support.
Our continued commitment to Grand Prairie means you'll receive the same dedication to excellence you've trusted since our Crawford Services days, now with elevated capabilities and resources. Experience the powerful combination of neighborhood familiarity and big-company reliability that sets us apart.
"Austin L. was extremely professional and was able to resolve our plumbing issues quickly."
W
"Very knowledgeable and thorough and also very personable."
D
"We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez."
J
"Richard Martinez is really good and very good at explaining in a way I will understand."
J
"Richard Martinez and Richard Calles were very knowledgeable and helpful."
J
"He found the problem right away, and came back with the needed part as soon as it arrived."
S
"Richard Martinez was very professional and detailed."
H
"He was very friendly and took the time to explain why the unit stopped working and what he did to fix it."
M
"No shortcuts were taken & my system is cooling again!"
J
"Richard Martinez did a great job explaining the work done and things to pay attention to."
L
"Richard Martinez is the best tech ever."
T
"I have never seen a technician wear booties and keep a rag on area without me having to clean up after they work."
M
"He was kind, explained everything well, and thorough with his work."
I
"It definitely gives you the peace of mind that your AC system will always be at its best."
S
"Quickly diagnosed what was wrong. Was very knowledgeable and was very professional."
c
"Knowledgeable and a pleasure to talk to."
A
"He found an issue that several other plumbers did not find."
V
"Lee Slocum showed up on time, was courteous, professional and gave me options."
J
"Lee Slocum fixed a leak in our wall very quickly and efficiently."
M
"Abel Z. got that resolved very quickly and everything is back in business."
J
"Tech Lee Slocum went above and beyond to repair my plumbing problems."
L
"He was courteous and explained everything that he was going to do; and everything that he did."
J
"Joe was quick and efficient with his check up of both inside and outside units."
F
"Very professional guy, prompt and very courteous."
M
"Service goes a long way in staying with the same company and referring others."
J
"He did a thorough explanation of what he identified and offered solutions."
G
"Lynn and the Crawford team showed up on time, explained what needed to be done, and handled the plumbing quickly."
W
"Very knowledgeable, efficient, and was most accommodating in planning for a future maintenance item."
T
"Thoroughly investigated and made adjustments."
T
"Hard working, professional techs, quickly fixed a problem that plagued my family for weeks."
Extremely professional and resolved issues quickly.
Austin L. was extremely professional and was able to resolve our plumbing issues quickly. Thank you!
Richard Martinez was excellent!
Richard Martinez was excellent! Very knowledgeable and thorough, and also very personable. I highly recommend his services to anyone!
Consistent Excellent Technical Expertise
We continue to use these services because of the consistent excellent technical expertise and customer service from Richard Martinez. Richard has been our service technician for more than 15 years and he is always our go-to person for both heating and A/C issues.
Very professional!
Always appreciate their service. Very professional! Richard Martinez is really good and very good at explaining in a way I will understand.
Very knowledgeable and helpful
Richard Martinez and Richard Calles were very knowledgeable and helpful when they came by to check my system out tonight!
He was polite and very informative.
Richard Martinez was my technician. He was polite and very informative. He found the problem right away, and came back with the needed part as soon as it arrived.
Very professional and detailed
Richard Martinez was very professional and detailed. He described everything he checked on our unit. I appreciated his thoroughness!
Richard Martinez was able to get it fixed quickly.
My A/C went out and Richard Martinez was able to get it fixed quickly. He was very friendly and took the time to explain why the unit stopped working and what he did to fix it. I hope if I ever have any issues in the future that Richard will be available to work on it again!
Richard went above & beyond the expected service.
The technician they sent out did a great job. Richard went above & beyond the expected service. He arrived at 5 p.m. & worked diligently until the issue was fixed. It was 8 p.m. when he left the house. No shortcuts were taken & my system is cooling again!
Richard Martinez did a great job
Richard Martinez did a great job explaining the work done and things to pay attention to. The friendly service was much appreciated. Thanks.
Richard Martinez is the best tech ever.
Richard Martinez is the best tech ever. Thank you so much for a very fine job.
Highly recommend a bonus to senior technicians
Richard Martinez was our service technician today. I would add another 2 stars if I could. I have never seen a technician wear booties and keep a rag on area without me having to clean up after they work. Explained all the work needed and what was completed. Highly recommend a bonus to senior technicians if they are all prime examples like Richard. Thank you.
Richard Martinez did a great job!
Richard Martinez did a great job servicing our unit today! He was kind, explained everything well, and thorough with his work.
We've always been pleased with the Advantage Membership.
Richard Martinez was our tech for today. He and his accompanying team member took their time to do a thorough diagnosis and to make sure that not only was our filter replaced, but that we had the best settings in place for our home and that our Lennox multi-step unit was free of any other issues.
We've always been pleased with the Advantage Membership. It definitely gives you the peace of mind that your AC system will always be at its best.
Tim Gray was exceptional!
Tim Gray was exceptional! Quickly diagnosed what was wrong. Was very knowledgeable and was very professional. Highly recommend!
Richard Martinez did a great job.
Richard Martinez did a great job. Knowledgeable and a pleasure to talk to. He had my AC up and running again in no time!
He found an issue that several other plumbers did not find.
Justin H was very knowledgeable and well versed. He found an issue that several other plumbers did not find. He showed up as scheduled and walked us through what he was doing and what the solution would be. I would recommend him to anyone who needs service.
Was courteous, professional and gave me options.
Lee Slocum showed up on time, was courteous, professional, and gave me options. Will use him again!
Lee Slocum fixed a leak very quickly.
Lee Slocum fixed a leak in our wall very quickly and efficiently. He was friendly as well.
Great experience overall.
Got my maintenance done through the service plan I have. Easy scheduling and Abel Z. was right on time. I had some issues with the draining that I’d had before, but didn’t realize was reoccurring. It was some work, but Abel Z. got that resolved very quickly and everything is back in business. Great experience overall.
Tech Lee Slocum went above and beyond
Tech Lee Slocum went above and beyond to repair my plumbing problems. Appreciate it!
He did an excellent job.
Jesus came to provide my semi-annual service on my HVAC systems, and he did an excellent job. He was courteous and explained everything that he was going to do, and everything that he did. He cleaned up after he was done, and he shared his recommendations with me regarding how to keep my systems in top shape. Well done, Jesus!
Joe was quick and efficient
Joe was quick and efficient with his check-up of both inside and outside units. No issues with our 2.5 y/o unit.
Very professional guy, prompt and very courteous.
Very professional guy, prompt and very courteous. Explained what they would be doing. Finished ahead of schedule. Provided helpful information about servicing additional unit.
Professional! Went straight to work
Professional! Went straight to work, no lunch, and worked through until job was complete to my satisfaction. Very helpful and patient through all my questions. Great service, thank you!
2nd visit:
Jesus did great! He is very courteous and willing and patient to listen to my concerns and then sharing his expertise. As usual, always pleased with his level of service!
3rd visit: Appreciate Crawford taking care of my concerns! I had a couple of thermostats that were not working from somewhat recent complete HVAC replacements (up and downstairs). Jason had come in, assessed the situation and agreed and replaced both thermostats with new ones. The new ones also did not work, however, and Jason was back to replace with known brand name thermostats. Jason took care of this at an urgent request same day as he was completing another job. I appreciate him staying long after replacing the thermostats to ensure everything is in order. He took time away from family on a Friday night until 9:30 p.m. to take care of me. I really appreciate the amazing service that he provided! Very courteous, knows his work and equipment and wonderful to talk to. Service goes a long way in staying with the same company and referring others. Would also like to thank John as the GM for taking care of my concerns and speaking with me. Happy customer! Thank you!
Nathan was professional and communicative.
Nathan was professional and communicative. He did a thorough explanation of what he identified and offered solutions.
They were great to work with
Lynn and the Crawford team showed up on time, explained what needed to be done, and handled the plumbing quickly. They were great to work with.
Jason was just super.
Jason was just super. Very knowledgeable, efficient, and was most accommodating in planning for a future maintenance item. We are very pleased with his work.
Jason Hice did a great job
Jason Hice did a great job; thoroughly investigated and made adjustments to ensure we start seeing the improvements.
Quickly fixed a problem that plagued my family
Abel Z and Luis came to my house and replaced a defective coil. Hard-working, professional techs, quickly fixed a problem that plagued my family for weeks. I would like to thank them and the hard-working staff at Crawford, who turned the world upside down to help us.
