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Heat Pump Repair in Mesa, AZ

Get Your Heat Pump Working Right Again So Your Home Stays Comfortable

When your heat pump struggles, it affects your home’s comfort, energy use, and peace of mind. At Arizona's Dukes of Air & Plumbing, we provide fast, reliable heat pump repair for Mesa homes, combining local expertise with the training and resources of the national Service Experts network.

Fast, Reliable Heat Pump Repair

A heat pump that blows warm air, shuts off unexpectedly, or won’t turn on can quickly make your home uncomfortable. Our technicians respond promptly, equipped with diagnostic tools and common replacement parts, allowing many repairs to be completed in a single visit. If additional work or parts are needed, we clearly explain timing and costs so you can plan ahead.

Common Heat Pump Problems in Mesa

Heat pumps in our hot, dry climate work hard, which can lead to:

  • Rooms that never reach the set temperature
  • Systems running constantly without cooling
  • Strange noises from the outdoor unit
  • Ice buildup
  • Unexpected spikes in energy bills

These issues often stem from low refrigerant, failing fan motors, dirty coils, thermostat problems, or defrost cycle issues. Our technicians diagnose the root cause rather than just treating the symptom, ensuring long-term comfort and efficiency.

Quick Checks You Can Safely Do Yourself

Before calling, these simple checks may help resolve minor issues or give our team useful information:

  • Thermostat: Ensure it’s set to the correct mode, temperature, and has working batteries if applicable.
  • Breaker Panel: Check if the system’s breaker has tripped.
  • Air Filter: Replace if clogged or dirty.

If you notice burning smells, repeated breaker trips, or ice on the outdoor unit, turn off the system and wait for a technician. Sharing noises, smells, or unusual patterns with us helps guide a faster diagnosis.

What to Expect During a Service Visit

When our technician arrives, they will:

  1. Listen to your description of the problem.
  2. Inspect the system, checking electrical connections, controls, temperatures, and refrigerant levels.
  3. Diagnose the root cause and explain recommended repairs, including parts, costs, and expected duration.
  4. Complete repairs efficiently while protecting your home and cleaning up afterward.

Repair, Replacement & Preventive Care

Deciding between repair and replacement depends on the system’s age, service history, and the cost and impact of repairs.

  • Newer systems with minor issues are often good candidates for repair.
  • Older systems that have required multiple repairs may be better suited for replacement, especially in Mesa where heat pumps run for extended periods.
  • Preventive maintenance, including regular tune-ups, filter changes, and outdoor unit cleaning, can extend equipment life and reduce the chance of breakdowns.

To schedule service or ask questions about your system, call (480) 462-5402 today.

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  • Limited
    Time
    Offer!
    We’ll Make Your Payments for 6 Months

    Featuredd

    With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 1/7/26 through 1/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule. Jan 7, 2026 - Feb 28, 2026
  • Limited
    Time
    Offer!
    Up to $500 OFF a New Water Heater

    Featuredd

    $500 off Tankless water heater or $250 off tank water heater. Now through January 31, 2026.

    Valid on all qualifying water heater systems. If leasing under the Advantage Program, EZ-Pay enrollment is required for promotional pricing. Offer not valid on prior water heater purchases. Nov 28, 2025 - Jan 31, 2026
  • Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System

    System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details. Jan 19, 2026 - Feb 15, 2026
  • $20 Off Repairs

    For New Customers Only

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Seniors 65+ Save 10% on Service Repairs

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Not applicable to equipment replacement or maintenance. Coupon must be presented at time of service. Valid for repairs only.
  • $100 Off Stratos Aire Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Unlimited Purified Water for Only $33/month

    That’s around $1/day!

    Cannot be combined with other coupons or specials. Terms and conditions apply. Coupon must be presented at time of service. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $100 Off Any Soft Water System

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • $50 Off Garbage Disposal Replacement

    Thank you for being a valued customer!

    Offer is only valid when using Dukes supplied units and cannot be used in conjunction with other discounts. Terms and conditions apply. Coupon must be presented at time of service.
  • $200 Off Heat Pump Water Heater (A.O. Smith or Bradford White) and Up to $2,500 in Rebates Valid on Heat Pump Water Heater (A.O. Smith or Bradford White)
  • $89 Whole Home Plumbing Inspection

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • 10% Off Tankless Water Heater Installation

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Water Heater Advantage Program

    As low as $61.00 + tax for traditional Tank Water Heater Lease & Tankless Water Heater as low as $98.00 + tax. PLUS 10 Year Warranty on Water Heaters.

    Cannot be combined with other coupons or specials. Terms and conditions apply. Coupon must be presented at time of service. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Water Heater Flush and Water Heater Inspection

    Thank you for being a valued customer!

    Cannot be combined with other coupons or specials. Coupon must be presented at time of service.
  • Miliary Save 10% on Service Repairs

    Thank you for your service and for being a valued customer!

    Please show valid miliary ID. Cannot be combined with other coupons or specials. Not applicable to equipment or maintenance. Coupon must be presented at time of service. Valid on repairs only.
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