Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/26/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 4/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Apr 30, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- Apr 12, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
C
"Knowledgeable, professional, and thorough."
M
"Great and thorough maintenance service."
A
"They explained everything to me in detail and were pleasant to work with."
s
"Alfredo Arroyo came on time, very knowledgeable about the service he was providing and explained everything about the new system."
S
"He is doing a great job."
R
"It’s refreshing to work with someone so knowledgeable and customer-focused."
W
"They were personable, friendly, and took care of our system quickly."
L
"They took the time to educate me on things I can do to keep my systems operating optimally."
S
"Went the extra mile to get things working!"
J
"He explained everything that was going on with our AC."
A
"Octavio and Ivan were very friendly and efficient."
N
"The whole experience was seamless and we couldn’t be more happy with the level of service and professionalism provided by all of the Strand employees."
A
"Fast, and the customer service was awesome."
R
"Lance was prompt, thorough, and trustworthy."
R
"Chris was both professional and friendly."
X
"Tim was very helpful. The service was great."
J
"Today he explained everything and was very professional!"
I
"Both were professional, completing the motor change quickly."
T
"The guys who have come out have been incredibly nice and professional."
M
"He was courteous and explained that the system was running good."
S
"He was so helpful explaining everything he was doing!"
D
"Thank you so much for servicing my unit."
H
"Prompt, professional, and very effective. 12/10, glad to depend on them."
C
"Really appreciate the fast and thorough service that makes me feel better about heading into summer."
t
"Raciel was prompt, pleasant, and prepared."
E
"Octavio & Ivan were outstanding and addressed our issue immediately."
S
"Explained in detail what had to be done. Highly professional."
C
"Lance was very pleasant and friendly."
N
"They were very fast in getting someone out for maintenance."
C
"Javier just knocked the ball out of the park."
Outstanding job
Raciel was our technician, and we were very satisfied with the service. He did an outstanding job—knowledgeable, professional, and thorough. He clearly explained everything he was doing and provided an honest assessment of what needed attention now and what could be addressed later.
Great and thorough maintenance service
Great and thorough maintenance service. Thanks, Tim and Alex.
Quick and efficient
Raciel and Gustavo were quick and efficient. They explained everything to me in detail and were pleasant to work with. On-time to appointment time was huge for me! Thank you!
Very Knowledgeable and Professional
Alfredo Arroyo came on time, very knowledgeable about the service he was providing, explained everything about the new system, and left everything clean!
He is doing a great job
Tim. He is doing a great job. He is so helpful.
Outstanding Service from Tryston
Tryston provided outstanding service. He arrived right on time, was courteous and respectful throughout the visit, and demonstrated true professionalism. He clearly explained everything and offered helpful, informative maintenance recommendations. It’s refreshing to work with someone so knowledgeable and customer-focused. Strand Brothers Service Experts is the best. THANKS!
Personable, Friendly, and Fast Service
Aaron and Octovio came out today within the designated time window. They were personable, friendly, and took care of our system quickly. Thanks, guys!
Octavio and Aaron did a great job
Octavio and Aaron serviced my two systems today and did a great job! I really appreciated them taking the time to educate me on things I can do to keep my systems operating optimally.
Jason and team were great
Jason and team were great. Went the extra mile to get things working! Excellent communication.
Justin was great and fast to get here
Justin was great and fast to get here; he explained everything that was going on with our AC. Thank you, Justin.
We Have AC Again!
Octavio and Ivan were very friendly and efficient. Thanks to them we have AC again! Would recommend them to friends and family.
We couldn’t be happier
We have been with Strand Brothers for several years for general maintenance, and it finally came time to upgrade our system. I reached out, and they had sales out to speak with me within a few days. Our salesman, Hunter, was straightforward and provided several options for us to choose from for a system. We made our choice, and he was back out that very same evening to get us booked for an install. We got on the books for 2 days later, and the crew of guys, Eddy, Juan, Jesus, Osiel, and Felipe, arrived at about 9–9:30 a.m. By 1 p.m. we had the new system installed, and it was up and running. The whole experience was seamless, and we couldn’t be more happy with the level of service and professionalism provided by all of the Strand employees. A new HVAC system is a big purchase for anyone no matter what company you go through; it’s the cost of doing business nowadays to some degree, but the level of service was worth every bit, and we couldn’t be happier with the outcome.
Raciel and Ricky Were Great
Raciel and Ricky were great! Fast, and the customer service was awesome.
Prompt, thorough, and trustworthy
Lance was prompt, thorough, and trustworthy in inspecting our HVAC system!
Could not be more pleased
Could not be more pleased with the service I received today. Chris was both professional and friendly. I had a few questions and they were answered in a way I could understand. Great job.
The service was great
Tim was very helpful. The service was great. He checked everything in detail and gave us some recommendations.
Raciel’s performance was excellent!
Raciel’s performance was excellent! Today he explained everything and was very professional! Thank you for sending him for my service!
Ivan and Octavio Did a Great Job
Ivan and Octavio did a great job. Both were professional, completing the motor change quickly. I will definitely use them again and highly recommend them.
Incredibly Nice and Professional
I use the Strand Brothers for their annual maintenance plan. They’ve come and checked out my HVAC this past winter and again this week to make sure everything is running properly. The guys who have come out have been incredibly nice and professional. Most recently it was Octavio, Ivan, and Hunter.
Great service from Tim!
Great service from Tim! He was courteous and explained that the system was running good. All happy with routine maintenance. Thank you, Tim!
Raciel Grillo Castillo was amazing
Raciel Grillo Castillo was amazing. He was so helpful explaining everything he was doing! Thank you.
Thank you so much for servicing my unit
Tim: Thank you so much for servicing my unit. Good to know everything is working fine. Sure appreciate you!
Prompt, professional, and very effective
Prompt, professional, and very effective. Hunter and Cariel did a great job giving our HVAC. They diagnosed the issue, and it took no time to resolve it. 12/10, glad to depend on them.
Fast and Thorough Service
Jackson did a great job at my scheduled maintenance visit as part of my membership. He called, was there on time, went through my options, and explained them all to me. Really appreciate the fast and thorough service that makes me feel better about heading into summer.
Prompt, Pleasant, and Prepared
Raciel was prompt, pleasant, and prepared. I recommend his services with HVAC system repairs.
Outstanding Service from Octavio & Ivan
Octavio & Ivan were outstanding and addressed our issue immediately. They came up with a long-term plan and will be servicing our unit from this point forward. I highly recommend them both and recommend Strand Brothers’ services to anyone needing excellent care of their AC units.
Did an Excellent Job
Javier and his assistant did an excellent job. Explained in detail what had to be done. Highly professional.
Very pleasant and friendly
Lance was very pleasant and friendly. He was also very informative and answered all our questions.
Very fast maintenance service
They were very fast in getting someone out for maintenance. Cristhian Vazquez was attentive, polite, and explained everything in great detail.
Javier knocked the ball out of the park
Javier just knocked the ball out of the park. A professional. Helped me with a plumbing issue.
