Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Strand Brothers Service Experts
Serving Greater Austin since 1978
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Up to $500 off new HVAC system when bundled with water and air quality upgrades
When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.
Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26.
Jun 24, 2026
- Aug 9, 2026
Austin summers don’t leave room for a failing AC, and a plumbing leak or electrical problem doesn’t wait for a convenient moment. Since 1978, Strand Brothers Service Experts has handled all of it for Greater Austin homeowners, including Round Rock, Cedar Park, Pflugerville, Georgetown, West Lake Hills, and Buda. One call covers HVAC repair and installation, plumbing, and electrical service under a single provider.
Whether you need a same-day AC fix, a planned equipment upgrade, or scheduled maintenance to avoid mid-summer breakdowns, our team is ready. Plumbing and electrical work get the same responsiveness. Fast repairs, major replacements, and routine tune-ups all fall within what we do.
Ready to schedule service? Call Strand Brothers Service Experts today and get an Austin HVAC company with over four decades of local experience behind every visit.
Licensed, ACE-Certified Technicians on Every Call
Every technician at Strand Brothers Service Experts is licensed, bonded, insured, and ACE-certified, a recognized industry credential that confirms the competency to diagnose, repair, and install home comfort equipment correctly. We use advanced equipment, thorough diagnostics, and transparent processes on every repair, installation, or upgrade.
Our Service Experts Guarantee means all systems are installed to manufacturer specifications and current codes. Your home’s safety and performance are the standard we hold ourselves to on every visit.
Membership Plans That Keep Austin Homes Running
Surprise repairs don’t have to disrupt your plans or your budget. In Austin’s climate, where AC systems carry heavy loads from May through September, staying ahead of maintenance matters. Our membership programs are built for Greater Austin homeowners who want to help prevent problems rather than react to them.
Service Experts Advantage Program™: Upgrade to high-efficiency equipment with zero upfront costs. Enjoy inclusive coverage on parts and labor, yearly tune-ups, and around-the-clock priority support for a convenient monthly fee.
Maintenance+ Membership: Support the life of your systems with scheduled maintenance, exclusive savings on repairs, priority scheduling, and support for overall performance for your HVAC, plumbing, and electrical equipment.
The right plan takes the guesswork out of maintenance, can reduce mid-season emergencies, and supports better long-term system health.
Serving Greater Austin & Surrounding Communities
Since 1978, Strand Brothers Service Experts has been a trusted partner to homeowners across Austin and nearby areas, including Lakeway, Leander, Hutto, and Dripping Springs. Whether you’re dealing with summer heat, winter chills, or a system that’s overdue for an upgrade, our team delivers prompt service and transparent communication built for Austin-area homes.
From one-time repairs to major equipment replacements, you get dependable support at every stage.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Strand Brothers Service Experts has operated in Greater Austin since 1978, which means our technicians have spent decades working in Central Texas homes. They understand how local construction, soil conditions, and climate demands affect HVAC, plumbing, and electrical systems in ways a company new to the market simply hasn’t encountered yet.
As part of the Service Experts network, which has supported homeowners nationwide since 1996, we pair that local knowledge with access to advanced training, industry resources, and a standardized quality process. Austin homeowners get a contractor who knows their neighborhood, backed by a national network on every service call.
Why Austin’s Climate Demands a Reliable HVAC System
Austin averages more than 228 sunny days per year, with daily highs exceeding 90 degrees Fahrenheit from June through August and temperatures staying warm well into September. That heat load forces AC systems to run for extended periods, day after day, without much relief. Humidity compounds the demand, peaking in late spring and early summer and causing systems to work harder to control moisture alongside temperature.
Those sustained run times place real stress on components. Capacitors, fan motors, and refrigerant systems all experience accelerated wear when an AC unit rarely gets a break. Systems that go into summer without a recent tune-up can be more likely to fail on the hottest days of the year.
Heating equipment in Central Texas faces a different challenge. Austin winters are generally mild, but hard freezes do occur, and systems that go months without use can struggle when cold weather arrives quickly. Regular maintenance across both seasons can help homeowners avoid the emergency calls that tend to cluster at the worst possible times.
"Pricing is reasonable and onsite technician, Michael, was communicative, informative, and great to work with."
D
"Professional, friendly, and fast with reasonable prices."
C
"He was the most informative and professional I’ve met over the years."
j
"Jackson found the problem fast and fixed it. Outstanding, friendly, and professional staff."
b
"Javier was very professional in his work and his explanation of the plumbing work he completed."
S
"The plumber, Jude, arrived on time, was professional, and took the time to explain everything clearly."
V
"Incredibly helpful and sweet."
S
"Jude Gonzales had excellent customer service!"
N
"Very knowledgeable, professional, and thorough with his work."
D
"They went above and beyond to help me."
R
"He was prompt, professional, courteous and took care not to damage any of the surrounding plants and turf near the area."
J
"They were quick and efficient. Nice people and know what they are doing."
J
"Installation was completed on time with excellent professional workmanship."
J
"Quick response for an error code that popped up out of nowhere."
D
"Came the same day and balanced the coolant."
C
"They are always patient and considerate with my lack of knowledge about AC."
J
"They were so courteous and professional throughout the install."
m
"They were on time and explained the whole process, safety features, and warranty."
W
"Trystan did an excellent job in checking my AC/Furnace unit for the coming hot weather."
c
"Our service expert was able to get us in even earlier than promised."
D
"Ivan and his colleague were very quick at identifying the issue and very patient with explaining what went wrong."
N
"Chris came out, took a thorough look within a very efficient timeframe, told me exactly what the problem was and that he could fix it right then and there."
V
"He was able to figure out the problem quickly and came up with a solution."
M
"I highly recommend this plumber."
L
"Reliable, professional, knowledgeable, and responsive—everything you hope for when hiring a plumber."
S
"This young man is truly an asset to the company and old school folks like us."
S
"I called Strand and they sent someone out the same day and fixed it."
C
"Fixed our AC issues quickly and gave great insight to why the problem occurred."
n
"They were very thorough and efficient. We were very pleased with their work."
P
"Strand is great with communication, and Tim did a good and thorough job."
Professional from Start to Finish
Professional from the initial call to completion of work. Pricing is reasonable and onsite technician, Michael, was communicative, informative, and great to work with. We booked their regular maintenance program moving forward and look forward to many years of continued excellent service experience!
Professional, Friendly, and Fast
Strand Bothers replied quickly and were able to get out the same day for HVAC work. Needed a part they didn’t have so they ordered it and completed the work 2 days later. Professional, friendly, and fast with reasonable prices.
Raciel Castillo Is the Best Technician
Raciel Castillo is the best technician. I’ve had others in the past come to service my AC, but he was the most informative and professional I’ve met over the years. I was happy to have him visit with me when my AC malfunctioned. He explained everything clearly and thoroughly.
Outstanding, Friendly, and Professional Staff
Called to fix my AC, and Jackson Duke from Strand Brothers Service Experts came in less than two hours. Jackson found the problem fast and fixed it. Outstanding, friendly, and professional staff.
Very professional in his work
Javier was very professional in his work and his explanation of the plumbing work he completed. We would definitely use him again.
Great experience from start to finish!
Great experience from start to finish! The plumber, Jude, arrived on time, was professional, and took the time to explain everything clearly. The repair was completed efficiently, and he left the area clean afterward. I really appreciated his honesty and attention to detail. I would definitely recommend him to anyone needing plumbing services and would not hesitate to call him again.
Incredibly helpful and sweet
Jude Gonzales was incredibly helpful and sweet. Will definitely be calling for my further HVAC issues.
Excellent Customer Service
Jude Gonzales had excellent customer service! He was professional, responsive, and made the whole experience easy.
Excellent service from Jude
Jude did an excellent job providing service at my home. Very knowledgeable, professional, and thorough with his work. I would recommend Jude Gonzales again and again. Thanks so much again!
Very satisfied with the service
Jude Gonzales. Very satisfied with the service I received. They went above and beyond to help me.
Javier did a great job
Javier did a great job replacing my old shut-off and pressure control valves. He was prompt, professional, courteous and took care not to damage any of the surrounding plants and turf near the area. He cleaned up and you can't even tell where he was digging in the yard. Now I have great water pressure again even after flushing the toilets. I have used Strand Brothers for years for my HVAC and hot water heater. I hate digging holes in the ground and fixing plumbing issues and I didn't have extra time if something unexpected happened. Having Strand Brothers fix the issue was convenient and quick. Thank you.
Quick and efficient service
They were quick and efficient. From the time I called until my A/C was fixed was less than 4 hours. Nice people and know what they are doing.
Excellent Professional Workmanship
Air conditioner replacement installation was completed on time with excellent professional workmanship.
Quick response for an error code
Quick response for an error code that popped up out of nowhere after we had our system routine maintenance performed last month. Outside unit fan motor apparently overheated. Reset system, but will need to have motor replaced. Hopefully, can be replaced next week.
Came the Same Day
Came the same day and balanced the coolant. Amazing how quickly the house cooled. The men were polite and very efficient.
I've always had the best experience
I've always had the best experience and best service with Strand. They are always patient and considerate with my lack of knowledge about AC. Hunter was a prince today. He walked me through every detail.
Omar and team installed a new multi-zone HVAC system
Omar and team installed a new multi-zone HVAC system for us today. They were so courteous and professional throughout the install. They even put down mats for the hallway and stairs to ensure dirt didn’t get all throughout the house. They walked us through the new system and showed us the new thermostats. Everyone with Strand Bros has been kind, responsive, and supportive throughout the process.
Honest and excellent technicians
Jude and Issac were honest and excellent technicians. We had to replace two hot water heaters and they were on time and explained the whole process, safety features, and warranty. Thank you for your prompt service response!
Excellent AC/Furnace Checkup
Trystan did an excellent job in checking my AC/furnace unit for the coming hot weather. He explained what he was doing and was extra helpful and kind. Thanks, Strand Brothers, for great service. I can count on Strand!
Super Friendly and Fast
Our service expert was able to get us in even earlier than promised, super friendly and fast!
Very quick at identifying the issue
My split unit stopped working and I got lucky enough to get an appointment for the same day! Ivan and his colleague were very quick at identifying the issue and very patient with explaining what went wrong. I will definitely trust them to install a dual head split unit which is the next step for me.
10/10 Would Recommend
My A/C went out last night and I’m a single mom with 2 kids. I’m very lucky that it was only 75 degrees outside last night, which made the inside of my house 1 degree hotter. I called Strand Brothers at 7:05 a.m. and was given fantastic customer service from Jennifer when she scheduled a technician to come out between 12 p.m.–4 p.m. I got a call around 9:30 a.m. from Chris saying he was able to come out in 30 minutes, which is WELL ahead of schedule. I was delighted! Chris came out, took a thorough look within a very efficient timeframe, and told me exactly what the problem was and that he could fix it right then and there, no waiting for parts. He quoted me the price and only until I agreed did he do the job (which is what I wanted). Now I’m expecting him to take an hour if not more, but I should have known, because he has exceeded my expectations so far. Fifteen, maybe twenty, minutes later he is done and my A/C was fixed! I’m one happy customer and plan to be for as long as I enjoy central heating/cooling and indoor plumbing lol. 10/10 would recommend!
Chase Was Very Helpful
Chase was very helpful. He was able to figure out the problem quickly and came up with a solution, although we didn't fix it.
Ross did a great job with my sink
Ross did a great job with my sink. I highly recommend this plumber.
I can't recommend Ross highly enough
I can't recommend Ross highly enough. When our tankless water heater unexpectedly failed, he responded quickly, clearly explained our options, and had a new unit installed and fully operational within just 12 hours.
Throughout the entire process, he was an outstanding communicator—keeping us informed every step of the way, answering all of our questions, and setting clear expectations. His workmanship was excellent, and it was obvious that he takes great pride in doing the job right.
What really set him apart was his commitment to customer service. He went above and beyond to make sure everything was completed properly, efficiently, and with minimal disruption to our home. Reliable, professional, knowledgeable, and responsive—everything you hope for when hiring a plumber.
If you're looking for someone you can trust, I would absolutely recommend Ross. He is why we will be using Strand Brothers for future plumbing needs.
Truly an Asset to the Company
Mr. Tim, a native of Spokane, Washington, was our tech. Couldn’t have asked for a more respectable young man. He simplified everything that he did so we could understand. With a gentle spirit such as his, you knew that he was not trying to get over on our family. This young man is truly an asset to the company and old school folks like us. Good luck on your future endeavors!
They Sent Someone Out the Same Day
AC stopped working Wednesday and the company that services us was not able to come out until Friday. I called Strand and they sent someone out the same day and fixed it. Thanks again.
Fixed Our AC Issues Quickly
Alex Rodriguez came out to help us at 8 p.m., and he was a delight to deal with. He fixed our AC issues quickly and gave great insight into why the problem occurred. I would highly recommend. He was great to deal with.
Excellent job replacing our coil
Jorge H. and another repairman did an excellent job replacing our coil. They were very thorough and efficient. We were very pleased with their work. The call center, on the other hand, were not efficient at all, and just getting our appointment was very frustrating! Thankfully, a manager stepped in to correct the situation.
Strand is great with communication
Strand is great with communication, and Tim did a good and thorough job with our maintenance appointment.
