We’re ACE Certified to Easily Meet Your Home's Needs
When you contact Service Experts, you’re not just getting a technician to help with your repair, maintenance, or installation. You're getting help from an ACE, or in other words, an Advanced Certified Expert.
What does that mean for you and your home? This means we have extensive training and knowledge in the latest HVAC technology, which allows us to provide top-notch service for all your heating, cooling, and indoor air quality needs. On the plumbing side, our ACEs are well-equipped to handle any issue, whether it's a leaky faucet or a complete repiping project.
Why Is an ACE Certification Important?
ACE Certification requires rigorous training and ongoing education that goes far beyond basic technical skills. Here's what makes our ACE-certified technicians different from other service providers:
Higher Standards for Excellence: ACE Certification has a greater requirement for passing scores, so you can count on your job being done right, every time.
Specialized System Expertise: Unlike other certifications that address standard systems, ACE pros have the skills to install and service the distinct types of systems in your home.
Ethical Service Commitment: Beyond technical expertise, only ACE Certification requires education about treating others in an ethical manner.
Complete Product Knowledge: ACE technicians are certified to be knowledgeable about all the products we sell. That way, they can help you determine the proper comfort solution for your home and needs.
Continuous Education: Some certifications only expect a general class every year. Our ACE team is re-certified annually so they are in the know about industry advances and the greatest technology.
When you choose Service Experts, you're choosing technicians who've earned the most comprehensive certification in the industry. Our ACE-certified experts don't just fix problems—they provide solutions that keep your home comfortable, efficient, and running smoothly for years to come.
Ready to experience the ACE difference? Call us today and see why our certified expertise makes all the difference.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, $1,000 off 2 stage systems, or $1,500 off Modulating systems. Promotion must be claimed by 6/14/26, and equipment must be installed by 6/19/26.
May 18, 2026
- Jun 14, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
"They were hard, fast workers and were great in putting in her split unit!"
B
"Both men were very nice and thorough."
M
"Very thorough and knowledgeable."
S
"Really polite and explained everything they did."
S
"They came on time, knew what they were doing, very professional and personable."
L
"Experience was professionally handled from the call to the front office to schedule the appointment."
T
"He was extremely knowledgeable and what I didn’t know, he made sure to explain everything."
G
"He is always very knowledgeable and professional."
C
"Nick Jr did a good job."
B
"Nick Jr did a great job helping us out."
P
"Nick Jr. was knowledgeable and took good care."
P
"They explained everything."
J
"Sarah and E were amazing."
N
"So professional and spent a lot of time getting my units ready for summer!"
C
"Highly recommend him."
G
"Jack was very thorough in describing the maintenance review and in answering questions."
B
"He was on time, professional, and was very pleasant to talk to this morning."
J
"When he noticed an issue with a switch that hadn't been clocked by any other technician over the years, he came back the next day to deal with it."
A
"E & E did a fantastic and very thorough job on our routine maintenance call."
D
"Ty Gilbert was friendly and efficient."
R
"Nick Jr. did a great job."
J
"The guys that came were very professional."
A
"They did an amazing job from start to finish."
E
"Very courteous and efficient, went the extra mile."
E
"He did a wonderful job on my AC unit today."
T
"Sarah was prompt, professional, courteous and got our spring maintenance done."
A
"Jack came out to handle our maintenance and was a total pro."
K
"Today's appointment was easy as always."
A
"He was very professional and kind."
S
"Very good service"
Cody & David Did a Spectacular Job
Cody & David did a spectacular job! My mom felt comfortable with them in her house. They were hard, fast workers and were great in putting in her split unit! Thanks again, Cody & David!
Brandon was terrific
Brandon was terrific!!! So was the other gentleman. I don’t remember his name, I’m sorry. Both men were very nice and thorough. Wouldn’t hesitate to have them come back next time.
Jack was excellent!
Jack was excellent! Very thorough and knowledgeable. We are on an annual contract with 2 check-ups per year.
They did a great job
They did a great job, really polite and explained everything they did.
Very professional and personable
They came on time, knew what they were doing, very professional and personable. Very good experience.
Experience was professionally handled
Experience was professionally handled from the call to the front office to schedule the appointment, along with answering other questions, then on to the tech who performed my system maintenance check up.
Nick was the best today
Nick was the best today. He was extremely knowledgeable, and what I didn’t know, he made sure to explain everything. We have been using this company for the past 15 years and recommend them to all. I will be asking for Nick to come out and service our units anytime.
Drew Is the Best
We had no heat, but the air was fine. Drew came in, diagnosed the problem, and fixed it right away. He is always very knowledgeable and professional. I am always sure my unit is getting the best care when I call Donelson Air. I wouldn't think of calling anyone else for service. Drew is the best.
Georgia
Nick Jr did a good job
Nick Jr did a good job and was very personable.
Nick Jr did a great job
Nick Jr did a great job helping us out today!
Nick Jr. was knowledgeable
Nick Jr. was knowledgeable and took good care of my system.
They Were Very Nice
They were very nice. They explained everything. Everything was checked.
I highly recommend
Sarah and E were amazing. They helped with all my requests. I highly recommend!
Jack Was Awesome
Jack was awesome. So professional and spent a lot of time getting my units ready for summer!!
Did a Great Job
Jeremy came out and did a great job! Highly recommend him.
Very thorough and kind
Jack was very thorough in describing the maintenance review and in answering questions. I appreciated his friendliness and kindness.
On Time, Professional, and Pleasant
Had a Donelson technician come out today to service the tankless water heater. He was on time, professional, and was very pleasant to talk to this morning. 5 stars
Went above and beyond for us
Jack G. went above and beyond for us. When he noticed an issue with a switch that hadn't been clocked by any other technician over the years, he came back the next day to deal with it. We will be requesting him from now on.
Fantastic and thorough job
E & E did a fantastic and very thorough job on our routine maintenance call. Thanks!
Friendly and Efficient Service
Ty Gilbert was friendly and efficient and completed the maintenance check quickly.
Nick Jr. did a great job
Nick Jr. did a great job. Was courteous and professional.
Very professional
The guys that came were very professional, explained everything to me I needed to know about my unit. I would highly recommend Donelson Air.
Our air has never worked better!
We had a new air-conditioning system installed by Noah, Nick, Nick Jr., and Jeremy, and I couldn’t be happier with the experience. They did an amazing job from start to finish. They were professional, efficient, and clearly take pride in their work. Our air has never worked better! The whole process was smooth, and they made sure everything was done right. Highly recommend them to anyone needing HVAC work!
Very courteous and efficient
Jack got us ready for the summer and left some great tips, very courteous and efficient, went the extra mile. Thank you!
Nick Jr is a strong asset
Nick Jr is a strong asset for your company. He did a wonderful job on my AC unit today. I plan to ask for him for my next scheduled maintenance.
Brandon came out and did a fantastic job.
Excellent, efficient service
Sarah was prompt, professional, courteous and got our spring maintenance done. She was knowledgeable about our system and knew about previous maintenance. Excellent, efficient service.
Jack Was a Total Pro
Jack came out to handle our maintenance and was a total pro. He came in and handled his business with no trouble and was extra communicative. Would recommend.
Keeps our HVAC working like new
Donelson checks our HVAC twice a year and keeps things working like new. Today's appointment was easy as always. Jack checked everything, cleaned vents and drains, and replaced a capacitor all in one quick appointment.
Very professional and kind
Cameron Walker did maintenance and other service on my central heat and air unit. He was very professional and kind. I will ask for him again.
Jack got me all ready for summer
Jack got me all ready for summer.
Brennan: Very good service.
