Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Birmingham
Formerly Norrell Service Experts and Freedom Heating & Cooling, proudly serving the Birmingham area for over 87 years
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Birmingham HVAC, Plumbing, and Electrical Services
Dedicated Experts and Reliable Solutions for Your Home
Taking care of your home’s vital systems doesn’t have to be overwhelming, confusing, or break the bank when you have a partner like Service Experts Birmingham. For over 70 years, we’ve been honored to serve the Birmingham metro area with top-quality HVAC, plumbing, and electrical services. Our work is designed to keep your home’s essential systems safe, efficient, and dependable.
From heating and cooling to plumbing and AC repairs and expert electrical work, we provide comprehensive solutions tailored to your needs. Whether it’s a routine maintenance check, an emergency repair, or a system upgrade, our skilled team is ready to get the job done.
Skilled Technicians and Service You Can Trust
With cutting-edge tools, reliable equipment, and competitive pricing, we are dedicated to delivering superior results at every visit. Our licensed, bonded, and insured technicians are ACE-certified and rigorously trained to ensure they meet the highest industry standards, providing you with dependable and quality service.
Every job we perform is backed by the Service Experts Guarantee, ensuring quality workmanship installed to manufacturer specifications. Trust Service Experts Birmingham to deliver professional solutions you can rely on.
Call (205) 878-7970 or schedule your appointment online today.
Membership Programs to Keep Costs in Check
Unexpected system failures can lead to sudden repairs, but with our flexible membership plans, you can manage your home’s upkeep without breaking your budget. These plans provide consistent system care and help reduce the risk of unexpected expenses. Explore our:
Service Experts Advantage Program™: Upgrade to new equipment with no upfront payment while enjoying full parts and labor coverage, annual tune-ups, and priority service whenever you need it.
Maintenance+ Membership: Ensure your systems run optimally with regular maintenance, exclusive repair discounts, priority scheduling, and an extended system lifespan.
Our membership plans empower you to stay on top of critical maintenance, helping protect your home and your wallet.
Dedicated Service for Birmingham and Surrounding Areas
Since 1953, Service Experts Birmingham has been proud to serve the Birmingham Metro, Huntsville, and Tennessee Valley areas, focusing on providing dependable solutions and expert service. From ensuring cool comfort during sweltering summers to handling plumbing and electrical issues year-round, we remain committed to putting your household’s needs first.
Communities like Homewood, Gardendale, Pelham, and Alabaster rely on us for HVAC, plumbing, and electrical services they can trust. Whether it’s an emergency repair or proactive system care, our team ensures your home operates seamlessly and efficiently.
Reach out to schedule a service appointment today and experience the difference of working with professionals who care about your home’s performance and safety.
Contact our team to get started for dependable care delivered by local experts!
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
As part of the Service Experts family, we offer the best of both worlds by pairing our deep local ties with the resources of a national network recognized for excellence since 1996. This unique blend allows us to deliver personalized services tailored to Birmingham’s unique needs while taking advantage of our national partnership's innovative tools, high-quality materials, and industry-leading support.
We are committed to staying a step ahead, ensuring we meet the growing demands of the communities we serve. With Service Experts Birmingham, you’ll have a partner who combines trusted expertise with unmatched resources for a service experience you can always depend on.
"The technician was very punctual, professional, and knowledgeable."
B
"So pleased with Christian Paul, very polite, courteous, and efficient."
L
"They came within the appointed time range and performed the maintenance."
I
"They were kind, quick, and professional."
C
"What would have been a $500 charge only cost me $90."
a
"He was courteous, prompt, and professional."
H
"Came by quickly and fixed the issue, professional and checked everything, and were very nice and kind!!"
C
"Literally from the beginning to the end Bill and Colton blew it out of the water!"
T
"All were professional and knowledgeable."
D
"Totally pleased with the work and with Justin's friendly helpfulness."
J
"Mr. Bill Miller was very professional and went over everything with me."
G
"Bill and Ben did an outstanding job."
D
"He was prompt, professional, tested his repair with us before he left, and cleaned up the work area when done."
V
"He goes above and beyond to please his customers."
G
"Stephen was very professional and did an excellent job installing my new gas hot water heater."
T
"I have been using them for years."
W
"Very thorough and professional."
p
"My plumber, Bill Miller, went above and beyond to ensure everything was fixed!"
M
"My technician, Caleb, was incredibly knowledgeable and kind."
K
"I found him very efficient and professional."
S
"He did an excellent job! I am so pleased!"
K
"Luke installed our Halo water system and did a wonderful job."
P
"Jay did an excellent job checking our unit."
F
"Technician was very professional, kind, and explained and showed me pictures of everything he was concerned about."
m
"The tech, Garth O., deserves special mention because of his professionalism, insight, and thoroughness."
R
"Will definitely use and recommend Service Experts going forward."
L
"Owen is very polite and dressed well."
T
"Justin did an excellent job in a timely manner."
A.
"Thanks to Jake and his dedication I have one less thing to recover."
U
"Great service and great technicians."
Very Punctual, Professional, and Knowledgeable
The technician was very punctual, professional, and knowledgeable. He got the problem corrected.
So Pleased with Christian Paul
So pleased with Christian Paul, very polite, courteous, and efficient. Very professional. Thanks, Service Experts.
They Were Respectful
I'm on their service plan. They came within the appointed time range. They performed the maintenance. They also performed an installation for me that I did not see on the list. They were respectful.
Garth and Josh Were Amazing
Garth and Josh were amazing! They were kind, quick, and professional. They fixed my issue!
The service guy was real nice
I found out today that Freedom Air had merged, but the new company is honoring their warranty. I thought my warranty was over, but the service technician checked and advised me that I still had 4 years left on it, so what would have been a $500 charge only cost me $90. The service guy was real nice.
Garth did an amazing job
Garth did an amazing job diagnosing our problem and installing the proper equipment in a timely fashion. He was courteous, prompt, and professional.
They Did an Amazing Job!!
Garth and Josh came by quickly and fixed the issue, professional and checked everything, and were very nice and kind!! They did an amazing job!!
Bill and Colton blew it out of the water
A drain clean seems minor, but it was not! Three-quarters of our house was backed up: all drains, sinks, shower and tub, kitchen sink. Bill Miller came out on a Sunday evening and was here over 3 hours. He tried all the equipment he had to clear the issues. He needed something more heavy duty that wasn’t in his van. He left our house after 10 at night and did not charge us a dime! Bill was able to fit us in on Tuesday and came with the equipment and another person, Colton Abts. They both worked so well together, and it was not a fast fix. When the job was done, I thought they were just packing up, getting all their things together. No, they bleached the toilet, the tub, and our walk-in shower where everything was previously backed up in! I can’t tell you how much we appreciated that. It took the stress down so much knowing we were going to have a job ahead of us, and that just made it so much easier! Literally from the beginning to the end Bill and Colton blew it out of the water! Thank you both so much.
Did an awesome job today
Great guys... did an awesome job today, 4/21/26. Logan and Simon came at the beginning of the air unit installment. All were professional and knowledgeable. All my questions were answered to my understanding.
Totally pleased with the work
Justin was right on time and had everything he needed—including new parts—to complete our scheduled project. Although there was some prep work required before he could install new parts, he finished in a short time. When he got here, I had asked him to show me the installation when he was finished and explain to me how it worked, how to tell if there was a problem, and any future maintenance or replacement need that could arise. He came to get me when he was finished and even offered to "lend me a hand" while walking since I have some mobility issues. He did a nice job of explaining the pieces and their function, as well as helped me understand what to look for if anything seemed "off" during operation. Totally pleased with the work and with Justin's friendly helpfulness.
Very professional and timely
Mr. Bill Miller was very professional and went over everything with me, fixed everything in a timely manner, and cleaned up after he was done. I would recommend him on any job.
Highly Recommend Norrell Service Experts
Highly recommend Norrell Service Experts. Bill and Ben did an outstanding job. They were on time, were very knowledgeable, answered all my questions, and worked diligently to repair my sewer line. Five stars all the way around!
He Was Prompt and Professional
Bill Miller was our service technician. He was prompt, professional, tested his repair with us before he left, and cleaned up the work area when done. Hopefully we don't need Bill for another emergency fix. But we did keep his card so we can call him next time we need his services.
He takes pride in his work
Stephen is very good at what he does. He takes pride in his work. He goes above and beyond to please his customers. I give him 5 stars 🌟
Very Professional and Excellent Job
Stephen was very professional and did an excellent job installing my new gas hot water heater. He went above and beyond his job to do a couple extra plumbing issues, I highly recommend Norris for your HVAC and plumbing needs.
I Have Been Using Them for Years
I have been using them for years and have never had any problems.
Very Thorough and Professional
Very thorough and professional. Also not pushy about changes or improvements that may be needed.
Could Not Be Happier
My plumber, Bill Miller, went above and beyond to ensure everything was fixed! Could not be happier with my service!
My technician, Caleb, was incredibly knowledgeable and kind.
My technician, Caleb, was incredibly knowledgeable and kind. He explained everything to me, and I feel the Adv IAQ system I received was a great investment.
Efficient and professional service
Today Jay Howell performed regular maintenance on our HVAC system. He presented me with the results when he finished. He thoroughly explained all his checks and findings. I found him very efficient and professional. He is an example of why we have called on Norrell - Service Experts for almost 30 years.
He did an excellent job!
Justin Brannen serviced my unit today. He did an excellent job! I am so pleased! I've never seen it so clean! If I could give more than five stars I would! Good job!
Very pleased with their service
Luke installed our Halo water system and did a wonderful job. Very nice young man and did a super job. Very pleased with their service.
Excellent Service
Jay did an excellent job checking our unit for our routine maintenance check. Excellent service!!!
Technician was very professional
Technician was very professional, kind, and explained and showed me pictures of everything he was concerned about and cleaned everything. Thank you.
Christian Paul
You were truly impressive
Seasonal maintenance visit from these guys, and the tech did a great job. But the tech, Garth O., deserves special mention because of his professionalism, insight, and thoroughness—so much so that I took down his name and number to request him for future visits. Thank you, Garth, for your service! You were truly impressive.
Will Definitely Use and Recommend
Colton came out to service my tankless water heater. It has been 11–12 years without servicing. He explained as he went through the process. He discussed service plans for home plumbing and HVAC. Water heater flushed and working well. Colton finished and left for next job. Will definitely use and recommend Service Experts going forward.
Owen is very polite and well dressed
Owen is very polite and dressed well and very clean.
Justin did an excellent job
Justin did an excellent job in a timely manner. He kept me well informed on my HVAC system, and if I have any trouble, I will give y'all a call. Great job.
He is a fine individual and professional
Before my items were delivered, a sudden health problem caused me to be hospitalized. Jake was great. He came on time to install but found both items broken. He worked with my family to secure intact toilets and completed installation. Still hospitalized, I have not seen the finished work, but my family assures that it is superior. Thanks to Jake and his dedication I have one less thing to recover. He is a fine individual as well as a professional in every way.
Great Service, Great Technicians
Great service, great technicians that will always make heating and cooling affordable.
