Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe
Serving Maryland, DC, and Northern Virginia since 1979
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 1/7/26 through 2/28/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule.
Jan 7, 2026
- Feb 28, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
HVAC, Plumbing, and Electrical Services in Maryland, DC, and Northern Virginia
Complete Solutions for Your Whole Home Systems
Managing your home's essential systems can feel overwhelming when something goes wrong at the worst possible time. That's where CroppMetcalfe comes in—your trusted experts who have proudly served Maryland, DC, and Northern Virginia since 1979, committed to keeping homes safe, running efficiently, and properly maintained with complete home service solutions. We understand that your family's comfort and safety depend on reliable systems that work when you need them most.
Our whole home service approach covers comprehensive HVAC services including heating, cooling, and air quality solutions, complete plumbing services from installations to emergency repairs, and expert electrical work for all your power and safety needs. Whether you need urgent AC repair, heater repair, new system installations, or preventive maintenance, we're the experts who handle it all.
Ready to finance your next HVAC, Plumbing, or Electrical project? Click below to apply. Financing subject to credit approval and lender terms.
Need professional help with your home systems? Call (703) 420-5030to request an appointment!
Expert Technicians You Can Trust
The power of a national brand gives us access to the best equipment rates and suppliers, while our local management by community experts ensures fast response times and personalized service. This unique combination of national resources and local expertise delivers superior value that sets us apart from other contractors.
Our Service Experts Guarantee backs every job with licensed, bonded, and insured ACE-certified technicians who install everything according to manufacturer specifications. Whether you need an electrician for electrical repairs, a plumber for urgent plumbing issues, or HVAC services for your heating and cooling systems, our rigorous certification process ensures peace of mind and confidence in our service quality.
Protect Your Home with Smart Membership Plans
Unexpected HVAC or plumbing emergencies can be stressful and expensive, turning your day upside down. With our membership plans, you can safeguard your home and budget, ensuring peace of mind and reliable support when you need it most. These include:
Service Experts Advantage Program™: Get brand-new equipment with no down payment, complete coverage of parts and labor, annual maintenance, and priority service—all for one affordable monthly payment.
Maintenance+ Membership: Maintain optimal performance with regular professional care, guaranteed priority service, annual tune-ups, and exclusive member discounts on repairs for extended equipment life.
These programs deliver reliable system oversight while providing professional maintenance throughout every season. Enroll now to safeguard your equipment investment and experience true confidence knowing your system is always managed by certified experts.
Serving Maryland, DC, and Northern Virginia with Local Expertise
For over four decades, we've maintained deep local roots and unwavering commitment to the Maryland, DC, and Northern Virginia community. From Fairfax City to Vienna, including Burke and surrounding areas, we've built our reputation on fast response times, local expertise, and readiness to help every corner of our community.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe is proud to be part of the Service Experts family, combining 45 years of local expertise with a trusted national brand serving communities since 1996. This partnership maintains personalized local service while accessing national resources and training. You get the best of both worlds—neighborhood familiarity with big-company reliability.
We remain committed to Maryland, DC, and Northern Virginia with elevated services and capabilities. Experience the powerful combination of local care and national expertise.
"Kept me informed while working to get everything up and running in advance of a big winter storm."
Y
"Fixed my water issue and offered me a service plan."
S
"Great service, I couldn’t have asked for anything better."
S
"Very knowledgeable and caught several issues."
B
"Finally, someone knowledgeable about State water heaters."
S
"He is intelligent, patient, thoughtful, and explains things very well to the layperson."
N
"Excellent as always - quick and efficient."
D
"Not a quick once-over; I appreciate the proactive maintenance and explanation of work performed and why it was necessary."
S
"Very professional. Great addition to your team!"
S
"Technician was knowledgeable and kept me informed about his findings."
Technician Was Polite and Knowledgeable
Technician was polite, on time and knowledgeable, and answered all my questions. Ty
A++++ Experience All the Way Around
On a Sunday morning, I woke to a cold house. My furnace malfunctioned and was inoperable. After unsuccessfully calling another company, I reached out to Cropp Metcalfe. Not only was I able to get an appointment, I received amazing service starting with the dispatcher, Crystal. The technician Manwell was able to diagnose the issue and was a joy to work with. A++++ experience all the way around.
Excellent, helpful, and practical
Excellent, helpful, and practical. Will call on C-M in the future.
Very Kind, Very Professional
First and foremost, very kind, very professional, efficient, skillful, knowledgeable, communicated everything with me on time, clean, and always safety first.
David Was a Tremendous Technician
Very thoughtful and explained the process in a clear and understandable way. David was a tremendous technician.
Daniel Is the Best!
Daniel is the best! He knew what the problem was right away, he ordered the right part and got our space heater back up and working in no time. And he did it all with a smile! If we could give more than 5 stars for Daniel, we would.
A pure professional
Javiar was a pure professional. His attention to detail was the best thus far we experienced from CropMetcalf.
Cody Nix Knows His Stuff
Cody Nix knows his stuff and did a great job.
Very professional and courteous
Very professional, courteous, and took his time to resolve the issue. Nabil explained everything so I could understand! He’s a great technician.
Very fast and knowledgeable
AJ is very fast and knowledgeable. He diagnoses and fixes problems that other plumbers have not resolved. My only complaint is that he doesn’t always clean up thoroughly. However, this seems to be common with plumbers.
Mr. Ford put my mind at ease
Mr. Ford put my mind at ease and provided recommendations. No service performance was needed at this time. The gas company will provide further assessment. Thank you for the service, especially considering the neighborhood road conditions.
Everything You Could Want in a Technician
Our technician, David Natta was everything you could want in a technician. Knowledgeable, prepared, and he even photographed a piece of equipment in my basement so I didn’t have to go down there. Thank you for great service.
He diagnosed the issue
He diagnosed the issue that apparently we’ve had for many years. The condensation pipe to the outside is totally frozen.
Friendly, Informative, and Helpful
Thank you, Adrian. Friendly, informative and helpful in finding solutions to my situation. Thank you.
Service technician was very thorough
Service technician was very thorough with inspection and recommended things to do to better protect property.
Kurt and his co-worker did an excellent job.
Kurt and his co-worker did an excellent job. They got the job done in good time. Their work was neat. When he finished, he completely described our new system and answered all of my questions.
Professionalism and Expertise
We have been working with Cropp Metcalfe for a couple of years, and we really like their professionalism and expertise. Technician Kellen Bluestein visited our house after a snowstorm (not fun to have a furnace problem when it is 10 degrees outside), and they came right away. Truly appreciated Kellen's knowledge and insights on what could be done to fix our issue.
Great in All Respects
Great in all respects - a very nice and smart guy. Responded in very difficult weather.
Adrian Provided Exceptional Service
Adrian provided exceptional service, embodying professionalism and demonstrating a wealth of knowledge. Such exemplary service warrants recognition.
Very Friendly and Professional
The tech was very friendly and professional. They were diligent and the work was completed quickly.
Kellen Did a Great Job
Kellen did a great job. Kept me informed while working to get everything up and running in advance of a big winter storm. Great work. Thanks.
Very Professional and Kind
Very professional and kind. Fixed my water issue and offered me a service plan to save on some additional work I need done.
Great service
I had an appointment on a Saturday morning at 8 a.m. The technician came out 20 minutes early and diagnosed the issue, and my heat was fixed by 8:30. Great service, I couldn’t have asked for anything better.
Very knowledgeable
Very knowledgeable and caught several issues to avoid a later failure of the system. Clearly knew what he was doing!
Knowledgeable and Friendly
Finally, someone knowledgeable about State water heaters, competent, and friendly.
Outstanding Heating Maintenance Professional
William Hunt was outstanding as the heating maintenance professional who provided service today. He is intelligent, patient, thoughtful, and explains things very well to the layperson.
Excellent as always
Excellent as always - quick and efficient. Daniel’s professionalism is much appreciated.
Semi-annual warranty service
Semi-annual warranty service is comprehensive and professional. Not a quick once-over; I appreciate the proactive maintenance and explanation of work performed and why it was necessary. Good job.
Excellent Service!
Excellent service! Very professional. Great addition to your team!
An overall excellent service experience.
Technician was knowledgeable and kept me informed about his findings. He told me that he would order the necessary part and I would receive a call about scheduling the installation. An overall excellent service experience.
Why Call Anyone Else?
We're the Experts in Home Services
Our Maryland, DC, and Northern Virginia team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.
