Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Lease New, High-Efficiency Equipment: Upgrade your home's reliability with the latest technology. No Upfront Cost. All-Inclusive Service: We handle all future repairs and routine maintenance so you don't have to. Worry-Free Budgeting: One fixed, predictable monthly payment.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
J
"Our service expert, Daniel Semotuk, went above and beyond during a routine maintenance check."
R
"My technician Mark was excellent, very knowledgeable."
J
"He took the time to explain what he was doing to check the performance of my HVAC system and advised me on preventative maintenance."
M
"Gavin and Mo were thorough, professional, and honest about my AC system during the bi-annual checkup."
P
"They have not let me down yet."
P
"Dan S was thorough and fixed the problem."
W
"A plumber arrived, assessed the issue, and developed a solution that was inexpensive and met every single expectation."
A
"I may just take out a membership if I can have him as my service man."
K
"He provided complete information on what was working and what was needed."
S
"Arrived at the time promised and kept me informed about what he found."
C
"Moe is wonderful about explaining everything to me."
C
"Moe provided exceptional customer service and was extremely helpful in explaining the issue."
L
"He came out late when we were having a leaking problem."
L
"Moe Hashim was very efficient, with great customer service."
K
"They took time to give in-depth explanations of issues and how to resolve."
A
"Jeffrey once again represented your company superbly."
C
"Very helpful and explained things so we knew what was going on."
L
"He checked things I mentioned very carefully and I was very pleased with his visit."
E
"He was very thorough in explaining our questions and how we can save money."
S
"He was punctual, friendly, professional, knowledgeable, and thorough."
M
"Mo was very professional and courteous."
K
"Both were prompt and professional."
B
"Our technician, Dan Semotuk, was one of the best we've ever had."
T
"Great job by Mo."
J
"Leonard was patient with me the other day and very professional."
L
"He was quick and efficient and took care of all the issues we were concerned about."
J
"Every year the included cleanings and tune-ups provide excellent value and the technicians are great!"
E
"They were so thorough and walked through everything!"
J
"He talked me through what he was doing and made some helpful recommendations."
T
"Very courteous and knowledgeable as well as conscientious."
Highly recommend this team of experts
Neal Harris has been wonderful to work with; every service person is knowledgeable and friendly, every staff person efficient and kind. Our service expert, Daniel Semotuk, went above and beyond during a routine maintenance check. Highly recommend this team of experts.
My Technician Mark Was Excellent
My technician Mark was excellent, very knowledgeable and good communication with me on all aspects of the project.
Very professional, friendly, and efficient
My technician, Mr. Leonard Mulkey, was very professional, friendly, and efficient. He took the time to explain what he was doing to check the performance of my HVAC system and advised me on preventative maintenance to give me peace of mind that my unit would continue operating. I heartily recommend Service Experts for anyone's HVAC service needs.
A very friendly team
Gavin and Mo were thorough, professional, and honest about my AC system during the bi-annual checkup. I didn't need any extra work, and the duo happily explained everything to keep an eye on. A very friendly team. Thank you, Service Experts!
They have not let me down yet
We have been using them for years. They have not let me down yet.
Thermostat Needed Fixed After Storm Outage
Thermostat needed fixed after storm outage. Dan S was thorough and fixed the problem.
Totally recommend
Totally recommend. Had a plumbing issue and needed an immediate response. A plumber arrived, assessed the issue, and developed a solution that was inexpensive and met every single expectation. The plumber, Austin, came up with an extremely viable solution that was extremely inexpensive and well valued for the amount of money paid.
This company will definitely get my next phone call for air-conditioning, heating, or cooling issues. I would like to point out that Austin is an amazing ambassador for their company.
Leonard Was Amazing
Leonard was amazing! I may just take out a membership if I can have him as my service man. I appreciated that he didn’t try to upsell me anything at the home I own in KC!
Ryan was an excellent technician
Ryan was an excellent technician. He provided complete information on what was working and what was needed. He was also friendly.
Very efficient in making repairs
Our technician, Ryan Rizo, arrived at the time promised, kept me informed about what he found, gave me realistic options for my repair, and was very efficient in making the repairs needed.
I highly recommend him
Moe is wonderful about explaining everything to me. He shows me pictures/videos of what needs to be addressed. I highly recommend him.
Moe provided exceptional customer service
Moe provided exceptional customer service and was extremely helpful in explaining the issue of previous work that was done just two weeks ago. Thanks.
Moe was great
Moe was great. He came out late when we were having a leaking problem. In 1.5 hours it was all done and fixed. It was hot and gross, but he was still nice and so polite and fast.
Very efficient, great customer service
Moe Hashim was very efficient, great customer service, and explained what he did to fix our AC.
Mo and Chad were experts
Mo and Chad were experts that handled my tune-up. They took time to give in-depth explanations of issues and how to resolve.
Thanks for your great service
Jeffrey once again represented your company superbly. He is always welcome in our house. Thanks for your great service.
Andy Brandt
Did a Great Job
Nice guy. Did a great job. Very helpful and explained things so we knew what was going on.
Very Pleasant and Engaging
Devonte was very pleasant and engaging. He checked things I mentioned very carefully and I was very pleased with his visit.
Very Thorough Technician
Dan Semotuk was our technician today. He was very thorough in explaining our questions, how we can save money, and fixing the issues for us.
Their team is top notch!
Moe performed our biannual HVAC checkup today. He was punctual, friendly, professional, knowledgeable, and thorough. We have always had positive experiences with Neal Harris Service Experts; their team is top notch!
Very professional and courteous
Mo was very professional and courteous. He explained everything to my satisfaction.
Prompt and Professional Service
We had our plumbing inspection and AC maintenance check-ups completed by Neal Harris. Mark Gordon did the plumbing inspection and Dan Semotuk took care of the AC maintenance. Both were prompt and professional. They answered all my questions and provided reasonable recommendations to help maintain our systems going forward. I absolutely recommend them to anyone needing plumbing/AC/heating maintenance.
One of the best technicians ever
We've been with Neil Harris since early 2000. We had our spring service appointment today, and our technician, Dan Semotuk, was one of the best we've ever had.
Great job by Mo
Great job by Mo. My A/C system is ready for the summer!
We Need More Leonards
I always appreciate the detailed focus of technicians from Neal Harris. Leonard was patient with me the other day and very professional. We need more Leonards.
Our tech Leonard was great!
Our tech Leonard was great! He was quick and efficient and took care of all the issues we were concerned about.
Excellent Value and Great Technicians
I've had the Maintenance Advantage plan for years. Every year the included cleanings and tune-ups provide excellent value and the technicians are great! This time, Ryan R. had some additional recommendations that continue to prove why these plans are a great idea, making sure your systems are running clean and efficient!
They were so thorough
Allan and Dan just came by to do our spring tune-up. They were so thorough and walked through everything! We are now set up with the maintenance plan and hope these two will be back to help us again!
Dan Semotuk was just great
Dan Semotuk performed my A/C today and was just great. He talked me through what he was doing and made some helpful recommendations to keep my system in good shape.
Very Courteous and Knowledgeable
Dan and Chad performed our spring checkup and got everything set up for the summer months ahead. Very courteous and knowledgeable as well as conscientious. Thanks!
