Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe Fairfax
Proudly serving Maryland, DC, and Northern Virginia since 1979
Expert plumbing and HVAC services, delivered by certified technicians. From excavations and backflow services to quick repairs, full-system upgrades, and everything in between, our team is here to help.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems.
Nov 4, 2026
- Dec 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Nov 3, 2026
- Dec 31, 2026
Serving Northern Virginia Since 1979, with a 4.8-Star Google Rating
CroppMetcalfe Fairfax has served Maryland, DC, and Northern Virginia since 1979, and Fairfax homeowners are among the communities we cover year-round. We handle the full range of HVAC work: AC repair and replacement, furnace repair and installation, heat pump services, indoor air quality, ductwork, emergency HVAC response, and preventive maintenance. Plumbing and electrical services round out our whole-home coverage.
Every technician we send carries ACE-certified credentials and contributes to our 4.8 average Google rating. Whether your air conditioning quit mid-July or your furnace needs attention before winter, we’re the AC repair and heating team ready to respond. We also offer air quality solutions for homes dealing with allergens, humidity, or ductwork issues common across Prince William County.
Ready to finance your next HVAC, plumbing, or electrical project? Click below to apply. Financing subject to credit approval and lender terms.
ACE-Certified Technicians & the Service Experts Guarantee
Every technician we send to your home is licensed, bonded, and insured, and holds ACE-certified status, a Service Experts proprietary credential that requires ongoing training to maintain. That standard matters when you’re scheduling an HVAC repair or a full system installation. The Service Experts Guarantee covers every job, with all equipment installed to manufacturer specifications.
Being part of a national network also gives us access to equipment rates and supplier relationships. Combined with local management and fast dispatch, that translates to competitive pricing and responsive service for Fairfax homeowners who can’t afford to wait.
Membership Plans That Protect Your HVAC Investment
A one-time service call fixes the immediate problem. A membership plan helps reduce the likelihood of the next one. CroppMetcalfe Fairfax offers two options built around different homeowner needs:
Service Experts Advantage Program: Brand-new equipment with no down payment, complete parts and labor coverage, annual maintenance, and priority service for one monthly payment. Through a current promotion valid 7/1/26 to 9/30/26, new agreement customers owe $0 for the first six months.
Maintenance+ Membership: Regular professional care, annual tune-ups, guaranteed priority service, and exclusive member discounts on repairs that can help extend equipment life and reduce the likelihood of a breakdown during peak cooling or heating season.
There’s also a bundle offer available through 8/9/26 (installation by 8/15/26): up to $500 off a new HVAC system when combined with a qualifying water treatment or indoor air quality solution. Ask about current availability when you call.
Fairfax & Northern Virginia: Our Service Area
Fairfax sits in Prince William County, one of the fastest-growing residential communities in Virginia, and it’s a primary part of our active service area. Our technicians are dispatched across Northern Virginia, including Fairfax City, Vienna, Burke, and surrounding communities. We’ve maintained local roots here for over four decades, which means familiarity with the housing stock and seasonal demands specific to this region.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe Fairfax is part of the Service Experts national brand, which has served communities since 1996. That partnership gives our Fairfax team access to national training infrastructure, equipment relationships, and technical resources while keeping day-to-day service local. You work with technicians who know Northern Virginia’s climate and housing, supported by capabilities that go well beyond what a standalone contractor can offer.
Ready to explore a membership plan or get a quote on a new system? Call (703) 420-5030 to speak with our team and schedule HVAC service in Fairfax.
HVAC Repair, Installation & Maintenance Services in Fairfax
Northern Virginia homeowners deal with extended AC seasons and cold winters that put real demand on residential HVAC systems. Whether you need an urgent repair or a planned system upgrade, here’s what we cover.
AC Repair & Replacement
Central air conditioning failures often trace back to refrigerant issues, compressor problems, thermostat malfunctions, or restricted airflow. Our technicians diagnose the root cause and carry out repairs that restore function rather than mask symptoms. When a system is beyond cost-effective repair, we handle full AC replacement with proper sizing for the home, a key factor in both efficiency and long-term comfort.
Furnace Repair & Heating Services
A heating failure during a Fairfax winter isn’t just uncomfortable; in subfreezing temperatures, it becomes an urgent situation. We service gas and electric furnaces, diagnose ignition and heat exchanger problems, and handle installations when replacement is the right call.
Heat Pump Services
Heat pumps handle both heating and cooling from a single system, making them a practical fit for Northern Virginia’s climate. Servicing them properly requires understanding how the refrigerant cycle switches between modes. We repair, maintain, and install heat pump systems for both new installations and replacements.
Preventive Maintenance & Seasonal Tune-Ups
Furnaces can last 15 to 20 years; central air conditioners and heat pumps typically average 10 to 15. Regular maintenance is a major factor in reaching the upper end of that range. Seasonal tune-ups cover filter condition, refrigerant levels, electrical connections, and mechanical wear before those issues become failures. This is the core of what our Maintenance+ Membership delivers throughout the year.
Emergency HVAC Service
System failures don’t follow business hours. During peak summer heat, a cooling failure overnight or on a weekend is a genuine emergency. We provide emergency HVAC service for situations that can’t wait, and Maintenance+ Members receive priority scheduling when demand is highest.
Indoor Air Quality & Ductwork
Allergens, excess humidity, and dust circulation are common complaints in Northern Virginia homes, particularly in older housing with aging ductwork. Our indoor air quality services include ductwork inspection and repair, air filtration upgrades, and humidity control solutions that address the source of the problem, not just its symptoms.
"Anthony Morris was professional, courteous, and provided excellent service. I highly recommend CroppMetcalfe for they have an exceptional team working for them."
C
"Fernando was excellent! Very pleasant, conscientious, and professional."
P
"Truly one of the best technicians we have ever had!"
J
"Fernando was very personable, enthusiastic, and knowledgeable about HVAC systems and components."
J
"Adrian is heroic and incredibly thoughtful and thorough every time he comes — and always reassures us that all is well."
L
"Christopher was very thorough in his inspection and pest control services at my home."
L
"Matt was on time and had great communication and technical skills."
A
"He is methodical and trustworthy. I am always pleased with his work."
K
"They were very professional and also assisted with providing some UV light options."
F
"Ethan and his colleague were courteous and efficient."
E
"Ryan goes above and beyond and is very thorough in his work and answers your questions, showing you how to save on HVAC and heating bills."
B
"Toussaint was professional, courteous, thorough, and efficient."
L
"Mr. Young is a true professional and knows his skill well."
S
"His easy-going manner, knowledge, expertise, and professionalism are greatly appreciated."
E
"On time, methodical in doing the work and in sharing feedback."
F
"Francisco did a great job diagnosing the problem with my 40+ year old boiler. He was prompt, pleasant, and thorough."
R
"Matt was excellent at communication with us; we felt that he diagnosed our system very well."
D
"Because Caesar was so thoughtful and helpful and did take the time to answer our questions, that would be the reason I would absolutely have him back to do work."
J
"He was mannerly and very polite. We were quite satisfied."
N
"Hector was professional and courteous and did a wonderful job."
B
"I felt he did an excellent job in explaining what he discovered and what our next steps would need to be in addressing the issues."
M
"He was very polite and civil despite the fact that the problem was easily fixable."
L
"He was totally honest with the estimate and he patiently answered all my questions."
w
"They arrived on time, got right to work, finished the job, tested the system for 45 minutes, and finished in much less time than they had previously estimated."
N
"The installation was magnificent! I am so happy and pleased to have such great service."
S
"Our technician, Milan, was kind, professional, and did a great job. We highly recommend CroppMetcalfe to anyone in need of quality service."
C
"On time, very efficient, and clearly explained what he was doing and why."
H
"On time, neat and clean installation. Knew what he was doing. Great experience."
M
"My technician was prompt, communicated his actions clearly, and was very efficient."
J
"He went the extra mile to make sure my home was safe for the upcoming winter and that everything was working properly."
Professional, Courteous, and Excellent Service
Anthony Morris was the service technician who performed the winter maintenance check on the furnace, and he was professional, courteous, and provided excellent service. He tested the system, changed the filter, and ensured the heating unit worked properly. In addition, Anthony forwarded to me a copy of the Home Health Report Card for the furnace, which included pictures of the furnace along with recommendations for service for the furnace. I highly recommend CroppMetcalfe, for they have an exceptional team working for them.
Excellent company and excellent service!
Fernando was excellent! Very pleasant, conscientious, and professional. I would not think of calling any other company for my air conditioning and heating needs. Excellent company and excellent service!
One of the best technicians we've ever had!
Outstanding professional customer service! Truly one of the best technicians we have ever had!
Thorough, efficient, and highly recommend
Fernando was very personable, enthusiastic, and knowledgeable about HVAC systems and components. He provided useful metrics for our systems that he diagnosed and was thorough and efficient. Highly recommend.
You are THE best, Adrian, thank you!
Adrian is heroic and incredibly thoughtful and thorough every time he comes — and always reassures us that all is well. We appreciate your five-star service and top-notch personalized follow-through. You are THE best, Adrian, thank you!
Very thorough inspection and pest control
Christopher was very thorough in his inspection and pest control services at my home. He was also helpful in making recommendations for other critters seeking entry to my home.
Highly recommended!
Matt was on time and had great communication and technical skills. Highly recommended!
Francisco is such a pro.
Francisco is such a pro. He is methodical and trustworthy. I am always pleased with his work.
Professional HVAC Preventative Maintenance
Adrian and John arrived within the timeframe to do preventative maintenance on the HVAC system. They were very professional and also assisted with providing some UV light options. I appreciate their knowledge about the products, and hearing that the HVAC system is doing well.
Courteous and efficient service
Ethan and his colleague were courteous and efficient. Love using Croppe Metcalf.
Ryan Cechvala is exceptional!
Ryan Cechvala, Senior HVAC Technician, is exceptional and I highly recommend him. Ryan goes above and beyond and is very thorough in his work and answers your questions, showing you how to save on HVAC and heating bills. I will be scheduling my next appointment with him and signed up for service for the year. 🤗
Professional, courteous, thorough, and efficient
Service was great. Confirmed appointment in advance, showed up on time, Toussaint was professional, courteous, thorough, and efficient.
A true professional who knows his skill well
Mr. David Young did an excellent job checking out the entire heating system and offered positive recommendations. Mr. Young is a true professional and knows his skill well.
Exceptional Service from Plumber Andrew Glass
Plumber Andrew Glass provided exceptional service and both explanations and recommendations in helping to clear a kitchen sink which was not draining, and subsequently installing a new garbage disposal. His easy-going manner, knowledge, expertise, and professionalism are greatly appreciated.
Very professional
On time, methodical in doing the work and in sharing feedback. All in all, very professional.
Francisco did a great job!
Francisco did a great job diagnosing the problem with my 40+ year old boiler. He was prompt, pleasant, thorough, and clearly explained my options and the services offered by CroppMetcalfe. I would recommend him highly.
Excellent communication and diagnosis
Matt was excellent at communication with us; we felt that he diagnosed our system very well. We would recommend using him again.
Caesar Was Thoughtful, Helpful, and Patient
Caesar came to our house to diagnose some power flickering issues and offered us explanations and options to correct the problem. He took his time in answering all of our many questions. It was our first time using CroppMetcalfe, and because Caesar was so thoughtful and helpful and did take the time to answer our questions, that would be the reason I would absolutely have him back to do work.
Wonderful job, mannerly and very polite
Service tech did a wonderful job. He was mannerly and very polite. We were quite satisfied.
Wonderful job by Hector!
Hector was professional and courteous and did a wonderful job. Thank you!
Excellent Furnace Evaluation by Paul
Was extremely pleased with the service that Paul provided. He was pleasant, thorough, knowledgeable, and very friendly. He was here to evaluate our furnace and I felt he did an excellent job in explaining what he discovered and what our next steps would need to be in addressing the issues. I appreciated his honesty and clarity in his assessment of his findings. Thank you, Paul!
Would definitely be happy to have him again.
He was very polite and civil despite the fact that the problem was easily fixable. Would definitely be happy to have him again.
Duwayne deserves a 10-star rating!
Duwayne deserves a 10-star rating. He was totally honest with the estimate and he patiently answered all my questions. Great experience!
Finished in much less time than estimated
Samuel and Gabino installed a new air conditioner at my house. They arrived on time, got right to work, finished the job, tested the system for 45 minutes, and finished in much less time than they had previously estimated. We were very happy with the entire process.
The installation was magnificent!
The installation was magnificent! I am so happy and pleased to have such great service. Everything about the entire process has been excellent. Thank you!
Excellent and Reliable Service
Excellent and reliable service from CroppMetcalfe. Scheduling an appointment was fast and seamless, and the customer service team was very pleasant to deal with. Our technician, Milan, was kind, professional, and did a great job. We really appreciate the courteous and reliable service and highly recommend CroppMetcalfe to anyone in need of quality service.
On time, efficient, and clearly explained
On time, very efficient, and clearly explained what he was doing and why.
Great experience with neat, clean installation
Great technician. On time, neat and clean installation. Knew what he was doing. Great experience.
Prompt, clear, and efficient!
My technician was prompt, communicated his actions clearly, and was very efficient. Would recommend!
Great experience with David!
Great experience. David was very kind and very helpful. He went the extra mile to make sure my home was safe for the upcoming winter and that everything was working properly. He was very kind and professional.
.png.2609240638541.webp "CroppMetcalfe Fairfax")
.png.2609240638508.webp)
