Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems.
Nov 4, 2026
- Dec 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Nov 3, 2026
- Dec 31, 2026
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Earn Up to $1,800 in Rebates When You Purchase or Lease a Qualifying Lennox System
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details.
Sep 19, 2026
- Dec 4, 2026
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Member Exclusive: Extra $200 Off Installation When Upgraded to an Advantage Lease Program
Receive an additional $200 off installation cost of new system lease
Available to new and existing active Maintenance+ members. Customers who execute a qualifying lease agreement for a new HVAC, Indoor Air Quality, Water Heater, or Water Treatment system by December 31, 2026, and complete installation by January 7, 2027 will receive a $200 credit applied to the installation portion of the transaction. Offer cannot be combined with other installation credits unless expressly stated. Offer may be modified, suspended, or withdrawn as permitted by law.
Nov 4, 2026
- Dec 31, 2026
Member Exclusive: $0 Diagnostic Fee with Paid Repair
Waived diagnostic fee for Maintenance+ members. Valid for new and active members.
The $0 fee applies only when recommended repair is completed and paid at time of service. Promotion valid for service visits for new and existing Maintenance+ members. See your signed Maintenance+ Membership agreement for full terms and conditions.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
M
"We have been customers of General Service Experts then FrasAir/General Service Experts since 1985 and have been pleased with the service provided."
P
"Our service person was Ron and he was incredibly nice and thorough."
B
"Gustavo was excellent in all areas of his work — his friendly and helpful demeanor and advice were much appreciated."
m
"Luke was prompt, with clear communication, and worked through lunch to get it all done in one day."
D
"They replaced our AC/heating system 8 years ago — no problems at all. I would definitely recommend this group to anyone looking."
P
"Very efficient, knowledgeable, and quality service."
P
"We appreciate the thorough efforts of Jay and Jason in analyzing our system and taking us through the upgrade process."
S
"He was very polite, knowledgeable, and trustworthy. I have used their services for 29 years!"
S
"I have always been with Service Experts and they always give such good service."
V
"Every time I am impressed with the professionalism and honesty of the technician. Highly recommended!"
v
"He was prompt and professional. He took the time to explain the inner workings of my system."
L
"A technician came the same day I called with my problem, diagnosed the problem and fixed it the same day."
B
"Thomas was friendly, knowledgeable, and approachable."
K
"He explained everything he did in terms I was able to fully understand."
M
"We have had Fras-Air's maintenance plan since 2004."
w
"Service Experts does an exceptional job every time I need them."
J
"Excellent A/C system maintenance completed by Technician Queran Wright today."
C
"Both technicians were professional, informative and a pleasure to deal with."
K
"Tony was incredibly professional and also empathetic to the damage that had been done to my home."
D
"Tech Kyle Mayers was fantastic, on time, knowledgeable and explained everything he was doing step by step."
A
"Within 2 hours a technician came, and an hour later my AC was working again."
R
"Ray did a terrific job replacing old sink parts and fixing our leak."
P
"My technician, Kyle Mayers, did a wonderful job."
B
"This group has supported us year-round for over ten years and will continue to do so."
H
"The technician did a superb job."
B
"Both times the prices were reasonable, the service was speedy and effective, and everyone I interacted with was very professional."
B
"He was very pleasant and answered all/any questions I may have had."
K
"Ron W. solved and repaired our air conditioner problems!!"
J
"Kyle was knowledgeable and got right to the root of my AC issue."
S
"He came out for the repair on a Sunday of July 4th weekend and did a great job!"
Pleased with service since 1985
Service technician Raymond (Tech #221) came for our furnace checkup through our prepaid summer/winter maintenance plan. Raymond was on schedule, neatly dressed and introduced himself upon entry. The service was efficient and without incident. We have been customers of General Service Experts then FrasAir/General Service Experts since 1985 and have been pleased with the service provided.
Great company!
Great company! Our service person was Ron and he was incredibly nice and thorough. He also explained everything well and made us feel we were doing the right thing for our health as well as for our house. 5 stars!
Gustavo was excellent in all areas
Gustavo was excellent in all areas of his work — his friendly and helpful demeanor and advice were much appreciated, along with his expert work on our two systems.
Could not have asked for better.
We had all of our 40-year-old valves replaced, as well as a new toilet and laundry sink installed. Luke was prompt, with clear communication, and worked through lunch to get it all done in one day. Could not have asked for better.
No problems at all for 8 years!
They replaced our AC/heating system 8 years ago, no problems at all. They come out regularly to service the system, always on schedule, following up with text messages to keep us in the loop. I would definitely recommend this group to anyone looking. Thank you, Oliiiiio, for the great work.
Efficient, knowledgeable, and quality service
Very efficient, knowledgeable, and quality service, and would recommend for anyone needing their service.
Thorough Efforts Through the Upgrade Process
We appreciate the thorough efforts of Jay and Jason in analyzing our system and taking us through the upgrade process.
29 Years of Outstanding Service!
Kyle from Service Experts arrived here this morning after I called them. I told him the problem and he pretty much knew what the problem was. After going to the basement, he told me he was right and that I did not need a new thermostat. He did his repairs and suggested purchasing UV lights to avoid this happening again. He was very polite, knowledgeable, and trustworthy. He installed the lights during this trip, which was great because I did not have to call for another appointment! I have had several "emergency" calls this year and Fras Air/Service Experts always accommodates us! Highly recommend their service. Have used their services for 29 years!
Thank you, Shawn, for such a thorough job!
Shawn was so very helpful in maintaining my furnace and air conditioning unit today. He provided me with pictures showing how we should invest in having our ducts cleaned in the near future. He also provided an estimate for that cleaning. I appreciate the amount of time he put into doing such a good job today. I have always been with Service Experts and they always give such good service. Thank you, Shawn, for doing such a thorough job!
Professionalism and honesty every time!
I used these guys twice now (once for AC and once for furnace), and every time I am impressed with the professionalism and honesty of the technician. Highly recommended!
Prompt, professional furnace service
I had my furnace serviced today by technician Sean. He was prompt and professional. He took the time to explain the inner workings of my system.
Same-day diagnosis and fix!
Very satisfied. A technician came the same day I called with my problem, diagnosed the problem and fixed it the same day. He was very informative and polite.
Friendly, knowledgeable, and approachable
Thomas was friendly, knowledgeable, and approachable. He was very helpful and respectful.
I always have a good experience
The technician, Que, was early for the appointment and he was quick. He was courteous and professional. He explained everything he did in terms I was able to fully understand. I always have a good experience with Service Experts.
Very Satisfied with the Quality of Work
We have had Fras-Air's maintenance plan since 2004 and are very satisfied with the quality of work and professionalism.
Service Experts Does an Exceptional Job
Service Experts does an exceptional job every time I need them. I used them for 45 years when they were General Conditioning and Fras Air. Always on time with the appointments and every technician is extremely professional and knowledgeable.
Excellent A/C System Maintenance
Excellent A/C system maintenance completed by Technician Queran Wright today. Thank you.
Service is always responsive
We have been using this group (and its former iteration as Fras Air) for more than 30 years. Service is always responsive and attentive to our needs. The most recent visit was from Jayven, who diagnosed a refrigerant problem, and Queran, who made two trips to make the repairs, the second on a Sunday, his day off. He refilled our unit with refrigerant and a UV tracer in case there is a leak, so it can be later traced. Both technicians were professional, informative and a pleasure to deal with. Highly recommend for a/c installation and servicing.
I will definitely use them again
A few weeks ago, I had a pipe burst overnight in an upstairs bathroom, creating a huge mess in my house. I needed a plumber to come to the home emergently so that we could fix the issue and get the water back on. Tony Klapakis came to the house, quickly diagnosed the issue (failed pressure control valve, creating very high water pressure coming into my home) and fixed it. Tony was incredibly professional and also empathetic to the damage that had been done to my home. Everyone that I spoke with at Service Experts (e.g., to schedule or receive service) has been professional and kind. I will definitely use them again and highly recommend.
Tech Kyle Mayers Was Fantastic
Had a yearly service check on my whole house HVAC system today. Tech Kyle Mayers was fantastic, on time, knowledgeable, and explained everything he was doing step by step. We have a whole house humidifier and a whole house UV/MERV 13 filtration system that Service Experts installed a few years back. Helped go over standard maintenance that I can do and even pointed out some basic system issues from my home's previous owner, like no surge protection on the outside AC condenser electrical connection. Not a huge issue, but a small fix that can prevent a costly replacement that I didn't even think about. So thank you, Service Experts, and thank you, Kyle. Keep up the great work.
AC Working Again Within an Hour
I called when I discovered my AC was not working on one of the hottest and most humid days this summer. Within 2 hours a technician came, and an hour later my AC was working again. The technician was polite and professional. Thank you, Jayvon, for excellent service.
Ray did a terrific job
Ray did a terrific job replacing old sink parts and fixing our leak. He clearly knew what he was doing and cleaned up while he was working and after he was done. I would not hesitate to have Service Experts back.
Wonderful job fixing my air conditioning
My technician, Kyle Mayers, did a wonderful job fixing my air conditioning system.
Supported Us Year-Round for Ten Years
This group has supported us year-round for over ten years and will continue to do so. Today, right on schedule and cost, they came and replaced 20+ year-old air conditioning vents in all our bedrooms. The old ones were broken terribly due to age. The two men came on time and took quality time to do the replacements. THANK YOU MEN!
The technician did a superb job
Easy to schedule the service. The technician did a superb job. Very thorough. Thanks!
Highly Recommend
I've used them for an HVAC replacement at my old home and a hot water heater replacement on my new home. Both times the prices were reasonable, the service was speedy and effective, and everyone I interacted with was very professional. Highly recommend!
Very informative about my unit
My technician, Mr. Subia, was prompt for my appointment. He was very informative about my unit. He was very pleasant and answered all/any questions I may have had. It was a pleasure having him as my technician.
Solved and repaired our air conditioner
Ron W. solved and repaired our air conditioner problems!! He is a prime example of the Expert part of your company’s name.
Got to the Root of My AC Issue
Kyle was knowledgeable and got right to the root of my AC issue. He offered multiple options and provided a temporary fix until I replace the unit.
He did a great job
Brandon did service. Everything checked out! He came out for the repair on a Sunday of July 4th weekend and did a great job! We really appreciated his work, and my house is nice and cool again!
