Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe Gaithersburg
Formerly Parker Pearce Service Experts, serving Montgomery County and the DC Metro area since 1953
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Earn up to $1,300 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 7/6/26 to 8/14/26 and must be installed by 8/21/26 and submit claims by 9/20/26. Rebate is paid in the form of a Lennox prepaid Mastercard ®.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Jul 8, 2026
- Aug 14, 2026
Keeping your home’s essential systems running smoothly can feel like a lot to manage, especially if you’re a busy parent, working full-time, or just trying to keep it all together. That’s where CroppMetcalfe Gaithersburg steps in. Serving Montgomery County and the DC Metro area since 1953, we have built a reputation as dependable professionals dedicated to supporting your home's safety and efficiency. Whether you need heating and cooling solutions, heat pump repair, or plumbing work, we provide the full range of expertise, including heating services, to keep your home in top shape.
Our all-in-one approach covers everything your home needs—from HVAC maintenance and AC repairs to plumbing installations tailored to your requirements.
Ready to schedule your service? Call us today at (301) 579-0110.
Trusted Expertise Backed by Training and Dedication
By combining the resources of a national brand with personalized local service, Service Experts of Gaithersburg offers the best of both worlds. This combination means we can offer competitive pricing on quality equipment and supplies while ensuring prompt, professional service from technicians who understand your community.
We stand behind our work with the Service Experts Guarantee. Our licensed, bonded, and insured professionals hold ACE certifications and follow manufacturer guidelines for safe, reliable system installations, so you know your home’s vital systems are in capable hands.
Protect Your Home with Our Membership Plans
Unexpected repairs to your HVAC or plumbing systems can be financially stressful. Our membership plans offer a practical way to guard your home and budget with exclusive benefits designed to reduce surprises and keep your systems running smoothly.
Service Experts Advantage Program™: Access brand-new equipment with no upfront payment, full coverage of parts and labor, annual maintenance checks, and priority service whenever you need it—all for one affordable monthly payment.
Maintenance+ Membership: Prevent unexpected system failures through regular tune-ups, guaranteed priority scheduling, member-only discounts on repairs, and improved efficiency and lifespan of your equipment.
These plans simplify home system care and provide ongoing peace of mind, helping you protect your investment without stretching your finances.
Proudly Serving Our Neighborhoods for Seven Decades
For nearly 70 years, CroppMetcalfe Gaithersburg has been a trusted home services provider across Montgomery County and the DC Metro area, including communities like Bethesda, Rockville, Silver Spring, and Germantown.
Our commitment is rooted in deep local knowledge, fast response times, and a dedication to quality you can trust. Regardless of your location, we’ll meet you where you are with dependable support.
Schedule your service today by calling (301) 579-0110 to experience dependable care from your local experts.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe Gaithersburg is proud to be part of the Service Experts family, a group that has served communities nationwide since 1996. This partnership combines our decades of local experience with the strength of a nationally recognized brand—bringing enhanced training, new technology, and added resources to every project.
Our ongoing commitment remains to provide the same personalized, community-focused service you expect, now supported by the broader capabilities of the Service Experts network. Whether it’s HVAC or plumbing, we continue to deliver trusted solutions tailored to the needs of homes throughout Montgomery County and the DC Metro area.
"Prompt and efficient, quickly identified the issue with my father's garbage disposal."
J
"We have been a yearly contract consumer with Parker Pearce, now CroppMetcalfe, for two decades and have found their experts to be thorough."
D
"Every time they do a great job communicating when they will be here."
W
"On time. Friendly."
J
"The day came and the job was performed flawlessly and the system is working BETTER than I ever expected."
S
"So glad to get air conditioning again!"
J
"Sebastian quickly diagnosed the problem and restored my air conditioning in short order."
R
"He found the cause quickly and fixed our A/C immediately by replacing blown fuses."
G
"Mr. May was highly skilled and very professional."
G
"They promptly diagnosed the problem with the air conditioner coils and corrected it."
G
"High quality service and professionalism. Vernon is excellent and explains everything clearly."
J
"They are extremely professional and always keep their appointments."
M
"The representatives were extremely professional."
K
"I so look forward to them coming to service my air conditioning unit, because they're so proficient and I'm often left more informed."
S
"Never had a problem with them to service our A/C unit and furnace."
C
"They're fast, honest, and decently priced."
A
"Technicians are always very respectful."
G
"Pedro arrived on time and was very personable and professional."
P
"The technician arrived within the window and was friendly and professional."
p
"He was very patient and thorough as he did the service and maintenance."
L
"Sebastian is very knowledgeable and has a great work ethic and personality."
M
"Adolpho Padilla was our tech. 5 stars all the way."
G
"He came on time and explained what he was doing each step of the way."
S
"No hard sell. No upsell. Do what's needed, not what "might" be needed."
G
"Both Mr. Younes and the technician with him were great."
R
"He had a great attitude and was very knowledgeable."
R
"James was able to fix my leaky tub in record time with friendly and professional service."
P
"I have always found the technicians to be very professional and knowledgeable about the services they are providing."
R
"We are pleased and satisfied with the work Sebastian performed for us."
J
"Their technician, Vernon, arrived within the timeframe and was incredibly professional and thorough."
Tavon was great
Tavon was great. Prompt and efficient, quickly identified the issue with my father's garbage disposal.
Same People, Same Service
We have been a yearly contract consumer with Parker Pearce, now CroppMetcalfe, for two decades and have found their experts to be thorough and willing to explain what they have done, or what we need to do. I have never regretted the advice that they have given. I understand the name change to be just a name change—same people, same service.
I highly recommend them.
We have used Parker Pearce since we moved into our townhouse for annual HVAC maintenance. Our AC unit is on the roof and only accessible by ladder. They always send someone special for that. We also used them to flush out a water heater and repair/rebuild three toilets. Every time they do a great job communicating when they will be here. Without exception they are absolutely polite and professional and good at what they do. Their trucks, tools, and uniforms are clean, they wear booties inside the house, and are dog friendly! I highly recommend them. We also have not noticed any change in service levels since the change in ownership.
On time. Friendly.
On time. Friendly. List multiple options to fix a single issue.
The job was performed flawlessly
They first came to do an inspection of my HVAC and explained my options. I chose an HVAC system I preferred, and they immediately scheduled an installation date. The day came and the job was performed flawlessly, and the system is working BETTER than I ever expected. I highly recommend CoppMetcalfe. Thank you.
Everything went really well
Everything went really well. So glad to get air conditioning again!
Restored My Air Conditioning Quickly
Sebastian, the technician dispatched to my home on one of the hottest days of the year, quickly diagnosed the problem and restored my air conditioning in short order. What a relief and what fantastic work.
He was courteous, efficient, and informative
Repairman for A/C shutdown arrived on a hot, humid Sunday. He found the cause quickly and fixed our A/C immediately by replacing blown fuses. He was courteous, efficient, and informative. Only problem was not knowing when he was to arrive—multiple calls to the office were unhelpful.
I highly recommend Parker Pearce
I have been a customer of Parker Pearce for decades, and I continue to be very happy with their promptness, service, and prices.
My HVAC system stopped blowing cold air around 2 p.m. a few days ago. The temperature outside that Saturday was in the 90s and rising inside my house very fast. Their expert technician, "Mr. May," arrived at 9 p.m. and saved the day. Mr. May asked a few questions and then reassured me he could fix my system and did so in about 20 minutes. Mr. May was highly skilled and very professional. I highly recommend Parker Pearce Service Experts (now known as CroppMetcalfe) for any HVAC related work.
Very friendly and informative service
William and Aaron arrived early in the allocated time window. They promptly diagnosed the problem with the air conditioner coils and corrected it by cleaning the insulation material left over from a reconstruction job. I appreciated the fact that they both were very friendly and provided an explanation of the job being done. I was forwarded photos of before and after. Thank you,
High quality service and professionalism
Thank you for the maintenance call - high quality service and professionalism. Vernon is excellent and explains everything clearly.
Extremely professional and reliable
I have been using Parker Pearce—now CroppMetcalfe—for years (probably at least 25 years). They are extremely professional and always keep their appointments. Each time they have installed or fixed something in my home, it went well and I was always satisfied with the work. I would strongly recommend them.
Extremely Professional Representatives
The representatives were extremely professional and explained everything to me.
Professional top notch!
I so look forward to them coming to service my air conditioning unit because they're so proficient, and I'm often left more informed. Professional top notch!
Never had a problem with them
We have Parker Pearce since 1999, never had a problem with them to service our A/C unit and furnace. They just did some plumbing repairs, great price, excellent service on everything.
These guys are great
These guys are great. They're fast, honest, and decently priced.
Technicians Are Always Very Respectful
Technicians are always very respectful and responsive to my questions and/or concerns.
Personable and professional service
Pedro arrived on time and was very personable and professional. He checked both the interior and exterior equipment to ensure that our air conditioning system is ready for the summer season. He also checked and installed a new air filter, which helped us greatly.
Friendly and Professional Technician
The technician arrived within the window, was friendly and professional. He took the time to go over his evaluation with me.
He Is the Best Ever
Sébastían really helped me understand everything about the HVAC system. He was very patient and thorough as he did the service and maintenance. He is the best ever.
Very knowledgeable with great work ethic
Sebastian is very knowledgeable and has a great work ethic and personality. I will recommend him to anyone. Thank you!
5 stars all the way
New water heater installed. Adolpho Padilla was our tech. 5 stars all the way. AD was hard working, professional, and personable. This is why we have been with Parker Pearce for 20+ years.
Vernon was terrific
Vernon was terrific. He came on time and explained what he was doing each step of the way. The service was great!
They Have Always Been Terrific
They have always been terrific. No hard sell. No upsell. Do what's needed, not what "might" be needed. Jim Finch is reliable and a straight shooter.
Both Mr. Younes and Technician Were Great
Had to have a new heat pump. Both Mr. Younes and the technician with him were great.
Great Experience with Vernon Myers
I had a great experience with Vernon Myers for HVAC system maintenance. He had a great attitude and was very knowledgeable. Definitely would recommend Parker Pearce (customer for almost 20 years)!
Fixed My Leaky Tub in Record Time
James was able to fix my leaky tub in record time with friendly and professional service. Thanks again!
Customer for Over 30 Years
I have been a customer for over 30 years with Parker Pearce Service Experts. I have always found the technicians to be very professional and knowledgeable about the services they are providing. If I had a problem, it was resolved quickly and in a timely manner. They are very thorough when working and don't hesitate to let you know what they are doing. I would recommend them to my friends and family members.
Friendly and Efficient Service
Our service technician was friendly and efficient. The HVAC check was done and he took care of two additional items while here. We are pleased and satisfied with the work Sebastian performed for us. Thank you, Sebastian.
Fantastic experience with Parker Pearce
I had a fantastic experience with Parker Pearce Service Experts for my routine HVAC maintenance. Their technician, Vernon, arrived within the timeframe and was incredibly professional and thorough.
Vernon made sure my system remains in excellent condition. I highly recommend Parker Pearce Service Experts for anyone looking for reliable, high-quality care as I've been a customer for over 15 years.
