Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Headline: Free Water Heater Replacement Quote + $500 Future Savings
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Services include: Free in-home water heater replacement estimate, professional assessment of the existing unit and replacement options, review of available tank & tankless options, upfront pricing for recommended replacement options, and $500 in future savings on eligible additional services.
Offer valid November 1 through December 31, 2026 at participating Service Experts locations in Georgia, North Carolina, South Carolina, Virginia, and West Virginia. Receive $500 in future savings on eligible additional services following a water heater replacement quote. Restrictions and exclusions may apply. Not valid on prior purchases or combined with other offers. Call 866-EXPERTS for eligibility and offer details.
Nov 1, 2026
- Dec 31, 2026
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, mini-split system, boilers, $1,000 off 2 stage systems, or $1,500 off Modulating systems.
Nov 4, 2026
- Dec 31, 2026
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers outside of membership discounts. Valid for one drain only. Must have an accessible ground level clean out.
Nov 4, 2026
- Dec 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 12/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Nov 3, 2026
- Dec 31, 2026
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Earn Up to $1,800 in Rebates When You Purchase or Lease a Qualifying Lennox System
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details.
Sep 19, 2026
- Dec 4, 2026
Member Exclusive: Extra $200 Off Installation When Upgraded to an Advantage Lease Program
Receive an additional $200 off installation cost of new system lease
Available to new and existing active Maintenance+ members. Customers who execute a qualifying lease agreement for a new HVAC, Indoor Air Quality, Water Heater, or Water Treatment system by December 31, 2026, and complete installation by January 7, 2027 will receive a $200 credit applied to the installation portion of the transaction. Offer cannot be combined with other installation credits unless expressly stated. Offer may be modified, suspended, or withdrawn as permitted by law.
Nov 4, 2026
- Dec 31, 2026
Member Exclusive: $0 Diagnostic Fee with Paid Repair
Waived diagnostic fee for Maintenance+ members. Valid for new and active members.
The $0 fee applies only when recommended repair is completed and paid at time of service. Promotion valid for service visits for new and existing Maintenance+ members. See your signed Maintenance+ Membership agreement for full terms and conditions.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
P
"We continue to be very pleased with Epperson as an Advantage customer."
B
"Service technician was excellent. Both units were installed by Eperson, who continues to maintain them to our complete satisfaction."
R
"John is the main reason. He has been around forever and is just the very best."
C
"Very prompt in responding to our A/C not working."
R
"Very professional technicians, clean and courteous."
K
"Technician was excellent. All equipment was installed correctly and working properly."
J
"They were very professional and knowledgeable."
F
"I highly recommend Service Experts."
E
"One week later everything is perfect and I won’t have to worry about it again for years!"
R
"They were friendly and efficient."
A
"They corrected the problem quickly and I was able to enjoy my A/C in no time!"
N
"Very professional and he found a problem that we would have never noticed with a part that had melted."
M
"Alfred was very knowledgeable and courteous."
S
"Customer Service Representative, Bob, went the extra mile on a Saturday to help us."
G
"Bad motor on A/C unit, fixed and back in the cool again."
G
"Quick response time and very low diagnostic fee compared to other companies!"
J
"Very impressed with their prompt service and professionalism."
K
"The serviceman was so knowledgeable he saw the issue in 2 seconds."
C
"The price was very reasonable for that."
S
"Alfred Robinson was kind, pleasant and very knowledgeable about our system."
G
"Your service tech was very professional and polite."
K
"John Matits is the best, most knowledgeable and professional technician."
L
"The technician was very pleasant and knowledgeable, he was efficient and explained what the problem was."
M
"They explain everything, especially any questions you have."
A
"They quickly figured out what others could not!"
M
"Very personable and very efficient."
C
"The service was done efficiently."
E
"Arnold always communicates well and expertly resolves the issue."
M
"Articulate and knowledgeable technician."
M
"They were courteous, efficient and explained my situation clearly."
Customers for 10 years
Customers for 10 years. Advantage customers. Checkups twice a year. We continue to be very pleased with Epperson as an Advantage customer.
Excellent service on both HVAC units
We had our semi-annual service on our two HVAC units today. Service technician was excellent. Both units were installed by Eperson, who continues to maintain them to our complete satisfaction.
John is the very best!
I have been using Service Experts forever and John is the main reason. He is the tech and has been around forever, and is just the very best. Give them a try if you like great service. Just call and ask for John.
Thanks,
Robert Hicks
Very Prompt in Responding
Very prompt in responding to our A/C not working. Tech was super nice and knowledgeable.
Very professional technicians
Very professional technicians, clean and courteous. The AC is up and running and nice and cold. Thank you for the great work.
Technician was excellent
This was their first visit after a new Lennox system was installed March 5, 2026. Technician was excellent. All equipment was installed correctly and working properly. One happy camper here. Thank you, Kate McDonald.
Wonderful Experience
Wonderful experience. Completed the work, explanation was explained, and questions answered to my satisfaction. They were very professional and knowledgeable.
Joyce Brown Major / Sun City
Al did an amazing job.
Al did an amazing job. I highly recommend Service Experts.
Very good service and communication
Called to have my 11-year-old air conditioning system serviced. Turns out not only did I need a new one, but my hot water system was also not up to par. One week later everything is perfect and I won’t have to worry about it again for years! Very good service and communication!
They Were Excellent
Two service people came. They were friendly and efficient. Checked out the air conditioner and gave advice on how to help the equipment when it is very hot outside. They were excellent.
Very friendly and knowledgeable!
Very friendly and knowledgeable! They corrected the problem quickly and I was able to enjoy my A/C in no time! Thank you! I would highly recommend you contact them if you have any issues with your A/C!
Semi-annual checkup with Jacob
We had our semi-annual checkup with Jacob. Very professional and he found a problem that we would have never noticed with a part that had melted. He did the repair and prevented us from going without A/C!
Same-Day A/C Check
They were able to come the same day to check our A/C, which had started making a concerning noise. Alfred was very knowledgeable and courteous, and provided the info we need to determine a path forward.
Replaced two HVAC systems
Replaced two HVAC systems in a timely and professional manner. Customer Service Representative, Bob, went the extra mile on a Saturday to help us. The installation took only one day. The installers were courteous and efficient. Working around nine children is not easy!
Great Service and Technicians
Relatively new to living on Hilton Head, I asked a friend about A/C service. Without hesitation I was told about Service Experts. I could not agree more. Bad motor on A/C unit, fixed and back in the cool again. Great service, and technicians!
My technician Arnold was amazing!
My technician Arnold was amazing! Really detailed about everything. Took the time to help me understand all costs and options. Quick response time and very low diagnostic fee compared to other companies! Will only be using Epperson for all my HVAC needs!
Very impressed with their prompt service
Very impressed with their prompt service and professionalism. Highly recommend!
In About an Hour Our House Was Back to Normal
They came out at 9 p.m. to fix the mistakes made by the company our system was under contract with that rendered it useless. It was pushing 80 in the house with company coming the next day. The serviceman was so knowledgeable he saw the issue in 2 seconds, was here about 15 minutes, and in about an hour our house was back to normal.
The price was very reasonable
I didn't want to scare anyone with the price that I posed. My A.C. unit is fine, but I have to have a new pan put underneath it, which is kind of above the average time of just a regular A.C. repair, so the price was very reasonable for that.
Alfred Robinson Was Very Knowledgeable
Our repairman arrived when expected to repair our HVAC system. Alfred Robinson was kind, pleasant and very knowledgeable about our system. He even returned the same day after we needed some wiring work done to complete the repair.
Very professional and polite
Your service tech arrived on time and was very professional and polite!
Most Knowledgeable and Professional Technician
John Matits is the best, most knowledgeable and professional technician at Epperson Service Experts, Bluffton, SC.
The technician was very pleasant
The technician was very pleasant and knowledgeable, he was efficient and explained what the problem was. But he resolved the problem; it feels nice and cool in my home now. Thank you. The service to my unit was good.
They Explain Everything
What I like about them is they explain everything, especially any questions you have.
They quickly figured it out
They quickly figured out what others could not! Great service! So glad we switched to them.
Al is wonderful!
Al is wonderful! Very personable and very efficient. He is my regular guy.
The service was done efficiently
The service was done efficiently, and the technicians were respectful.
Services Are Always of the Highest Level
Arnold has been our service technician for HVAC several times. The services are always of the highest level. Arnold always communicates well and expertly resolves the issue. I highly recommend Service Experts.
Fast Diagnosis and Quick Fix
Arnold H. did a fast diagnosis of what was wrong and quickly fixed it. Articulate and knowledgeable technician.
Very positive experience
Very positive experience with Arnold and assistant. They were courteous, efficient and explained my situation clearly. I have confidence in their expertise.
