Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Mar 31, 2026
- May 26, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
J
"Service expectations continue to be met after 30 years."
C
"He knows what needs to be done and executes well, with great care and a pleasant demeanor."
W
"He got us up and running again in no time and also made several suggestions on how to keep our HVAC system running at its best."
p
"On time, checked out both air conditioner and heating unit."
S
"Our recent maintenance check for AC season was once again done by Derek and was excellent."
J
"Austin and Lee were great and recommended several viable options for replacement."
G
"He was efficient and checked out all the systems associated with heat and A/C and humidification."
H
"Explained everything to me and showed me what another company didn’t do!"
D
"Derek Pepe was professional and helpful in explaining details."
P
"Adam Beener is thorough and extremely professional."
F
"Issues found and resolved and, more importantly, explained."
J
"The technician Derek Pepe was very knowledgeable, friendly, and professional."
S
"Friendly, knowledgeable, answered my many questions."
R
"He thoroughly inspected our furnace, the A/C unit, and the humidifier attached to the furnace."
E
"Very knowledgeable, polite, and efficient!"
C
"They were so polite and efficient."
R
"The technician, Matthew DeLay, was very professional and efficient."
D
"The maintenance plan has given us real peace of mind knowing our system is being cared for proactively instead of reacting to problems."
V
"No surprises, just honest work!"
R
"HVAC specialists were prompt, thorough, very professional, on time, and explained everything!"
D
"Derek Pepe went above and beyond for us with his knowledge, skill, and professionalism."
J
"Matt did a great job and took the time to explain things about his service work."
R
"Jasson Pierre-Osias did a terrific job of installing my new hot water heater."
S
"All in all, an excellent visit - as always!"
J
"Kevis was such a delight to work with and explained the problem perfectly!"
b
"Alan evaluated several scenarios that could have caused my heating problem and made an adjustment to the condensation pump and that adjustment fixed the problem."
M
"Prompt, knowledgeable, and efficient."
A
"Very good service and even arrived a little early."
A
"I have been a client of Wesley Wood Service Experts for over 5 years and they have never failed me."
C
"Professional and able to fix the problem in a timely manner!"
Service expectations met after 30 years
Service expectations continue to be met after 30 years. No reason to change.
Adam did his usual outstanding job
Adam did his usual outstanding job; that is why we always ask for him. He knows what needs to be done and executes well, with great care and a pleasant demeanor.
Matt did a really great job
Matt did a really great job regarding our service call. He got us up and running again in no time and also made several suggestions on how to keep our HVAC system running at its best and as a result would save us money on our utility bills.
On-Time Check of AC and Heating
On time, checked out both air conditioner and heating unit, gave a report, and left. That’s what I like.
Very pleased with our Maintenance+ Membership
We're very pleased with our Maintenance+ Membership since joining Wesley Wood in October 2024 after dropping Horizon. Our recent maintenance check for AC season was once again done by Derek and was excellent, as is working with their office staff, too!!
Austin and Lee were great
Austin and Lee were great and recommended several viable options for replacement after maintaining our heat and A/C units for 20 years!
Techs like Derek are the reason
My Wesley Wood Service Experts tech today was Derek Pepe and he was great—professional, knowledgeable, answered all my questions. He was efficient and checked out all the systems associated with heat and A/C and humidification. Techs like Derek are the reason we've stayed with Wesley Wood for 33 years.
The technician Alan Kobb was great!
The technician Alan Kobb was great! Explained everything to me and showed me what another company didn’t do! Thanks again!
Professional and Helpful
In performing our HVAC maintenance, Derek Pepe was professional and helpful in explaining details.
Adam Beener Is Thorough and Extremely Professional
Adam Beener is thorough and extremely professional. Very pleased!
Service was timely and professional
Service was timely, professional, and competent. Issues found and resolved and, more importantly, explained. HVAC stopping is always traumatic for a homeowner, and this event was solved with "grace." Thank you, Service Experts!
Very knowledgeable and professional
The technician Derek Pepe was very knowledgeable, friendly, and professional. I would strongly recommend using Wesley Woods and requesting Derek.
My tech Alan was great!
Heat pump maintenance - My tech Alan was great! Friendly, knowledgeable, answered my many questions, explained what he was doing. All good!
Punctual, knowledgeable, and friendly
Matt D from Wesley Wood came to perform the 'spring inspection' last week. He was punctual, knowledgeable, and friendly. He thoroughly inspected our furnace, the A/C unit, and the humidifier attached to the furnace. Then Matt clearly explained all the various parts that he examined during the inspection. All we needed was a new filter since we had forgotten to change it ourselves. Since we have an annual contract with Wesley Wood, the visit was no charge, except for the filter. I knew that charge was going to be expensive but honestly didn't expect it to be about 3x the cost from Amazon. Not Matt's fault on that one. Next time we'll handle the filters ourselves.
Austin was awesome
Austin was awesome. Very knowledgeable, polite, and efficient! He fixed the problem in minutes!
Mostly a 5-star experience
Mostly a 5-star experience. The first set of techs were wonderful (Austin and Lee). They explained everything and there was no pressure to do anything that I didn’t want to do. I chose to replace the unit (25-year-old unit) instead of repair and the next day Blaine and Giorgi showed up early! They were done in 4.5 hours, which was great. Blaine was honest when he knocked down my picture frame and broke it. I told him not to worry about it. They were so polite and efficient. My only gripe is, I was not informed that the township had to come inspect afterwards. It doesn’t bother me that they have to, but I should have been told upfront that it was a possibility and not receive a random email 5 days after work was complete from its partner company saying a township inspection needs to be done.
Seasonal Tune-Up Last Week
Got our seasonal tune-up last week! The technician, Matthew DeLay, was very professional and efficient. Spoke with my husband about some outstanding issue and took the initiative to order a part and schedule a follow-up visit. We pay about $180/year for annual maintenance, and the bi-annual tune-up process has been working very well with us.
Great Experience with HVAC Maintenance
We’ve had a great experience with Wesley Wood and their HVAC maintenance package. It’s one of those services you don’t realize how valuable it is until you have it—consistent, reliable, and one less thing to worry about.
Their team is always professional, on time, and respectful of our space. They take the time to explain what they’re doing, flag anything that may need attention down the line, and never make you feel pressured into unnecessary work.
Honestly, one of the best parts is that they call me to schedule. It takes the mental load off completely—HVAC maintenance is so important, but it’s not something that’s ever top of mind. Knowing they stay on top of it for us makes a big difference.
The maintenance plan has given us real peace of mind knowing our system is being cared for proactively instead of reacting to problems when they pop up. Highly recommend if you want something dependable and stress-free.
No Surprises, Just Honest Work
Jasson showed up on time, installed the previously purchased unit as discussed, and charged the previously agreed upon amount. No surprises, just honest work!
Wesley Wood Service Experts is wonderful
Wesley Wood Service Experts is a wonderful HVAC company to deal with. HVAC specialists were prompt, thorough, very professional, on time, and explained everything! The same for the plumbing side. Dean the specialist was great! I plan on using Wesley Wood as my primary furnace and plumbing specialists!
Went Above and Beyond
Derek Pepe went above and beyond for us with his knowledge, skill, and professionalism. We are very happy with the service!
Matt did a great job
Matt did a great job and took the time to explain things about his service work. Very good.
Terrific Job Installing My Hot Water Heater
Jasson Pierre-Osias did a terrific job of installing my new hot water heater. He was on time and very professional.
Bruce Bryan
An excellent visit, as always
We were notified by our HOA that we may have furnace issues like some of our neighbors, but Kevis came out right on time and did a thorough maintenance check on our furnace, and gave us a clean bill of health! All the while, he was professional, explained what the problem MIGHT be, yet extremely pleasant throughout! All in all, an excellent visit - as always! SEB
Such a delight to work with
We had ice form on our HVAC outside unit, which the technician chopped off! Kevis was such a delight to work with and explained the problem perfectly! Thank you for your prompt response!
Very professional service visit
Alan Kobb was right on time and got directly to work in looking into my heating system and condensation pump problem. Alan evaluated several scenarios that could have caused my heating problem and made an adjustment to the condensation pump, and that adjustment fixed the problem. Alan was very professional throughout his service visit and did not rush at any time during his technical assessment to fix the problem. I would recommend Alan for any Wesley Wood service visit.
A pleasure to work with
Austin was a pleasure to work with! Prompt, knowledgeable, and efficient. We appreciate the quick turnaround time during this harsh winter weather.
Very good service
Very good service and even arrived a little early. Explained everything and took care of what needed to be serviced.
They Have Never Failed Me
I have been a client of Wesley Wood Service Experts for over 5 years and they have never failed me. The team that shows up is always professional and knowledgeable. Today, Adam did it again and followed what I expected.
Professional and Timely Service
Professional and able to fix the problem in a timely manner! Ty
