Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Charlotte
Formerly Komfort Air Service Experts, proudly serving the Greater Charlotte Area since 1976
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
When your air conditioner fails during a sweltering Carolina summer or your heater stops working on a chilly winter night, you need more than quick fixes—you need dependable professionals who understand the importance of keeping your home comfortable and systems operating reliably. Service Experts Charlotte has served Greater Charlotte area families since 1976, delivering trusted HVAC services and plumbing expertise that keep households running smoothly year-round.
Our comprehensive approach ensures every aspect of your home's essential systems receives expert attention. From emergency AC repair and heater repair to complete HVAC services including installations and maintenance, our skilled team handles it all. Service Experts Charlotte provides the complete service solutions your home deserves.
Need reliable home services? Contact us at (704) 610-2290 or request an appointment online today!
Unmatched Expertise Meets Convenient Home Services
Our national brand strength secures the industry's best equipment pricing and manufacturer relationships, while our locally managed team of community experts delivers the fast response times Charlotte families expect. This powerful combination ensures superior value that benefits both your comfort and your budget.
Every one of our technicians is ACE-certified, licensed, bonded, and insured, bringing proven expertise to your HVAC repair and plumbing needs. Our commitment to quality workmanship on all work demonstrates our commitment to excellence. When you choose our home service experts, quality workmanship delivers lasting value and reliable results.
Membership Plans for Simple Protection
Unexpected HVAC repairs or emergency plumbing issues can add stress when your family needs reliable service the most. With our membership plans, you’ll enjoy peace of mind knowing your systems are protected and your budget is secure. Reach out to explore our:
Service Experts Advantage Program™: Access brand-new equipment without any down payment, enjoy complete parts and labor coverage, receive annual maintenance visits, benefit from priority service scheduling, and manage costs through convenient monthly payments that make system upgrades affordable.
Maintenance+ Membership: Prevent expensive system failures through regular professional maintenance, secure guaranteed priority service for urgent needs, receive annual tune-ups that optimize efficiency, enjoy exclusive member discounts on all repairs, and extend your equipment's lifespan while maintaining peak performance.
These protection plans eliminate surprise expenses while ensuring your home receives expert care throughout the year. Join thousands of Charlotte area members who enjoy worry-free operation and budget predictability.
Proudly Serving Greater Charlotte Communities
For nearly five decades, our deep Charlotte area roots have strengthened our commitment to exceptional community service. From Charlotte to Gastonia, including Concord and Rock Hill, our experienced technicians provide rapid response times, local knowledge, and the reliable expertise that keeps entire neighborhoods comfortable and safe.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Charlotte proudly operates within the Service Expertsts family, blending 48 years of local Charlotte expertise with a proven national brand that has served communities since 1996. This partnership preserves our personalized, community-focused service while providing access to advanced training, cutting-edge technology, and enhanced resources.
Our ongoing dedication to our local community means elevated capabilities and expanded services while maintaining the trusted relationships we've built over decades. You receive the same commitment to excellence that Charlotte families have relied on since 1976.
"Solomon S. and Mr. Michael A. were very professional and explained everything."
D
"I recommend Service Experts and I will definitely request Damion F. as my service technician again."
M
"She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied."
D
"Damion is a blessing, quick and thorough."
D
"They fixed the small issues I was having with my unit and educated me on what I needed to do to prevent any future issues."
B
"He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term."
C
"They seemed knowledgeable and also worked quickly."
A
"Connor Lange knocked it out of the park for us."
M
"They were professional and personable with good attention to detail."
A
"If you’re looking for a team that delivers great service from the initial quote to the final walkthrough, I highly recommend asking for Will and Shamar!"
R
"They are both very professional and very knowledgeable."
W
"He was very professional and very knowledgeable."
A
"They showed up on time, were very friendly, and worked through my systems with efficiency and expertise."
T
"Quick, efficient, professional."
R
"They explained what was going on with the unit and other knowledgeable information."
C
"Solomon did a great job with the AC maintenance."
D
"Did an awesome job!"
G
"He was very respectful and knowledgeable."
Z
"Great service. Well done."
K
"Solomon Sutton and Matt Mallas did a solid job of handling the maintenance work on our HVAC system."
s
"They were professional and upfront about my maintenance requirements for my A/C compressor."
T
"This is a great company."
V
"He did a good job."
M
"We cannot say enough about the quality of their work and the skill level of their technicians."
L
"She should be promoted to a supervisor and get a raise because she really knows what she is doing."
B
"Ken and Damion were very knowledgeable."
T
"Solomon has been servicing our home for a couple of years. Great hire. Professional, thorough, and reliable."
R
"Damion was great and very thorough with his maintenance check."
A
"Solomon was great and was on time."
D
"Every technician has been polite and professional! Today I had Damion come out, and he was absolutely fantastic to work with."
Very professional and explained everything
Solomon S. and Mr. Michael A. were very professional and explained everything. They gave 5 stars services.
Excellent Customer Service
From making my appointment and up to the day of my appointment, I received excellent customer service. Damion F., my technician, showed up on time with sales consultant Matthew. Damion F. was very knowledgeable with the operation of my HVAC system and very efficient in performing the maintenance of the equipment. I recommend Service Experts and I will definitely request Damion F. as my service technician again. Excellent service.
Kariah Goes the Extra Mile
Kariah goes the extra mile to please you as a customer. She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied the job was done right. We couldn't say enough about how satisfied we are with Kariah's approach to her job, the communicating, and thoughtful approach. Highly recommend Kariah any time.
Damion is a blessing
Damion is a blessing, quick and thorough. Thank you, Damion, my house is comfortable.
I highly recommend them in the future
Solomon S. and Michael A. came to my home today and serviced my AC unit. They fixed the small issues I was having with my unit and educated me on what I needed to do in order to prevent any future issues or problems from occurring. I highly recommend them in the future!!!
Very professional service
Solomon came out today to service my HVAC system. He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term with a maintenance plan. I highly recommend.
Professional, Courteous, and Knowledgeable
Matthew A and Solomon S were professional, courteous, and communicated well. They seemed knowledgeable and also worked quickly. I would recommend their services. Thanks!
Connor Lange knocked it out of the park
Connor Lange knocked it out of the park for us. Came when they said they would. We've used them for years!
Appreciated the high-quality service
During spring diagnostics, Solomon identified the compressor on my 15-year-old system was burned out. Within 24 hours, Michael and Solomon returned to my home and presented several options for HVAC systems that met the criteria I requested and allowed for varied cost options. They were professional and personable with good attention to detail. Appreciated the high-quality service. Solomon, my dog already misses you! Thank you, gentlemen! Will be in touch.
Great experience with Komfort Air
I recently had a great experience with Komfort Air Service Experts for my HVAC project. Will was fantastic during the proposal phase—he was professional, thorough, and made sure I had a solid understanding of my options without any pressure.
When it came time for the actual installation, Shamar was top-notch. He was punctual, respectful of my home, and the quality of the installation was excellent. Everything from start to finish went smoothly. If you’re looking for a team that delivers great service from the initial quote to the final walkthrough, I highly recommend asking for Will and Shamar!
I had a great experience
I had a great experience with two wonderful people, Solomon and Michael A. They are both very professional and very knowledgeable. My systems were due for a routine check, and they kept me abreast of everything they were doing. I'm confident I will be running smoothly all summer now.
Connor is an excellent Service Technician.
Connor is an excellent Service Technician. He was very professional and very knowledgeable. He explained our AC system as it is and what we should expect. I appreciated his honesty.
This Was a Great Experience
I received a visit today from Kariah and Michael. They showed up on time, were very friendly, and worked through my systems with efficiency and expertise. This was a great experience.
Quick, efficient, professional
Kariah did a great job today. Quick, efficient, professional. Thanks, Kariah!
Michael and Damion did an excellent job
Michael and Damion did an excellent job today, 4/8/26, on completing the service on our HVAC unit. Very polite. They explained what was going on with the unit and other knowledgeable information. Thanks to both of them for solving the problem. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Solomon did a great job
Solomon did a great job with the AC maintenance… both friendly and professional.
Did an Awesome Job
Solomon Sutton came out today to service my AC. Did an awesome job!
Very respectful and knowledgeable
We had Solomon S as our tech. He was very respectful and knowledgeable. He diagnosed the issue, and he was able to save us from another day without our AC working. He should definitely be employee of the month or given some type of positive recognition for all the good work he's doing.
Great service
Great service. Well done. Part of my annual maintenance contract.
Reliable and Smooth Maintenance Experience
Solomon Sutton and Matt Mallas did a solid job of handling the maintenance work on our HVAC system. They were professional and got everything taken care of without any hassle. They made sure things were working properly before wrapping up. Overall, it was a reliable and smooth maintenance experience.
I must also comment, though, that while the service technicians were top-notch, the telephone customer service should be streamlined more. We have been loyal customers for over 10 years, and the phone service has steadily declined. So much so that it has us questioning our loyalty...
Outstanding visit from Damion and Mallas
Just had an outstanding visit from Damion and Mallas from Komfort Air. They were professional and upfront about my maintenance requirements for my A/C compressor. Recently I just had my semi-annual summer tune up of my A/C system from another company I will not mention, and the technician mentioned all is good and system is running outstanding. Two days later my compressor stopped working. Komfort Air came out and diagnosed the capacitor was bad. Damion and Mallas mentioned the capacitor should have been checked during my semi-annual inspection. I immediately signed up for Komfort Air maintenance services for my HVAC. These gentlemen were outstanding!
Top quality in every way
This is a great company. Top quality in every way.
He Did a Good Job
First it was good, a lot of people came, but he did a good job.
Our Go-To HVAC Service Company
We have used Komfort Air for 3 HVAC units and 1 hot water heater system. We cannot say enough about the quality of their work and the skill level of their technicians. Will Pitts is a stand-up guy who genuinely cares about the customer experience. Freddy just recently took care of an issue we had in a timely and efficient manner. No question, this is our GO TO HVAC service company.
She Is One of the Best Techs
Kariah A. She is one of the best techs. She has come to service my unit and done an awesome job! She should be promoted to a supervisor and get a raise because she really knows what she is doing when it comes to servicing the unit. Not to say everyone that has come also does a good job, but she is exceptionally good at her job. 10 stars.
Got My HVAC Back Up and Running
Ken and Damion were very knowledgeable and were able to get my HVAC back up and running.
Great Hire: Professional and Reliable
Updating the review to brag on Solomon Sutton, the maintenance tech that recently came to our home. Solomon has been servicing our home for a couple of years. Great hire. Professional, thorough, and reliable. Great companies hire great people. Thank you. We know we are in great hands.
Damion was great and very thorough
Damion was great and very thorough with his maintenance check. Ken was also very helpful explaining some details of the AC and water heater.
Solomon was great
Solomon was great. Routine AC check and was on time and communicates well.
Quick, Quality Service Every Time
I’ve been using Komfort Air for almost 3 years now, and every time I’ve called them I’ve had quick service and quality service. Every technician has been polite and professional! Today I had Damion come out, and he was absolutely fantastic to work with. He was able to rectify the issues and perform seasonal maintenance in the same trip. This company seems customer service oriented, and I greatly appreciate it. Thank you to the whole Komfort Air team.
