Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Charlotte
Formerly Komfort Air Service Experts, proudly serving the Greater Charlotte Area since 1976
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Up to $500 off new HVAC system when bundled with water and air quality upgrades
When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.
Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26.
Jun 24, 2026
- Aug 9, 2026
Nearly 50 Years Serving Charlotte. ACE-Certified Technicians on Every Call.
Charlotte summers push residential cooling systems hard, and the region’s variable winters mean heating reliability matters too. Service Experts Charlotte has served Greater Charlotte homeowners since 1976, formerly operating as Komfort Air Service Experts, making us one of the longest-tenured HVAC companies in this market. Our services cover the full range: HVAC repair, installation and replacement, preventive maintenance, emergency heating and cooling service, and plumbing.
Whether you need same-day AC repair or are planning a full system replacement, our locally managed team is available around the clock. Every call is handled by ACE-certified technicians who are licensed, bonded, and insured, backed by national brand resources.
Ready to schedule? Call us at (704) 610-2290 or request an appointment online today!
ACE-Certified Technicians & the Service Experts Guarantee
ACE certification, short for Advanced Certified Expert, is a Service Experts proprietary credentialing standard that requires technicians to demonstrate proficiency across HVAC and plumbing service categories before working independently. The bar is higher than basic state licensing requirements: passing scores are stricter, and technicians are recertified annually to stay current with industry advances and new technology. Every technician we send to your home is ACE-certified, licensed, bonded, and insured.
Every piece of equipment we work on or install is set up exactly as the manufacturer intended. That’s the Service Experts Guarantee, and it applies to every job. Our local team draws on national brand relationships with major equipment manufacturers, which means access to parts, equipment pricing, and technicians trained on the specific systems they’re servicing.
Membership Plans That Make HVAC Costs Predictable
Unexpected repairs are the most stressful part of homeownership. Our membership plans are designed to reduce that unpredictability for Charlotte-area families.
We offer two options:
Service Experts Advantage Program™: Brand-new equipment with no down payment, complete parts and labor coverage, annual maintenance visits, priority service scheduling, and manageable monthly payments. It’s a straightforward path to a new system without a large upfront cost.
Maintenance+ Membership: Regular professional maintenance visits, priority scheduling, annual tune-ups, member discounts on repairs, and ongoing attention that can extend equipment lifespan and help catch problems before they become emergencies.
Thousands of Greater Charlotte homeowners are enrolled in these plans. Both options help protect your budget and support system performance through the region’s demanding cooling and heating seasons.
Serving More Than 40 Communities Across Greater Charlotte
Our service area spans the full Greater Charlotte region, including Gastonia, Concord, Rock Hill, Huntersville, Matthews, Mooresville, Fort Mill, Belmont, and dozens of additional communities. Nearly five decades of continuous operation here means we know local housing stock, common system configurations, and the seasonal pressures Charlotte homeowners face. Fast response times are a function of being genuinely local, not just regionally headquartered.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Charlotte operates within the Service Experts national brand, combining local Charlotte expertise with national resources that have supported communities across the country since 1996. The partnership gives our team access to advanced technician training, newer technology, and expanded service capabilities while preserving the community-focused, locally managed model that Charlotte families have relied on for decades.
The trusted relationships built under the Komfort Air name carry forward. You get a locally embedded team that knows this market and a national support structure that supports what that team can deliver.
Contact Service Experts Charlotte for HVAC repair, installation, replacement, or maintenance anywhere in Greater Charlotte. Our team is available 24/7 at (704) 610-2290, or request an appointment online at your convenience.
Charlotte’s Climate & What It Means for Your HVAC System
Charlotte sits in a humid subtropical climate zone. Air conditioning systems run heavily from late spring through early fall, regularly contending with temperatures above 90 degrees and humidity levels that compound the load on cooling equipment. Winters are variable: mild stretches can give way to sharp cold snaps that test heating systems that haven’t run in months. Year-round system performance isn’t a luxury here. It’s a practical necessity.
Heat pumps are particularly well-suited to this region because they handle both heating and cooling efficiently in moderate temperatures. That efficiency comes with a tradeoff: year-round operation accelerates component wear, which makes regular maintenance more important, not less. Systems that go without service through the off-season can surface refrigerant issues, coil fouling from humidity accumulation, or efficiency losses right when demand peaks in July and August.
Charlotte’s humidity also makes indoor air quality a real concern. High outdoor moisture pushes indoor humidity up, creating conditions where allergens and airborne particulates can accumulate more easily. Dehumidification and air filtration systems address this directly, and they’re worth considering alongside any HVAC repair or replacement project. Our technicians can assess your home’s air quality and recommend solutions built around the way Charlotte’s climate actually works.
"She figured out the issue relating to the AC and fixed it promptly."
R
"He left us confident we had no worry heading into the hot holiday weekend."
J
"Connor the tech was very professional and was able to diagnose the problem within minutes."
s
"They were fast, professional, and very affordable."
J
"So happy. Never been upsold."
O
"Great service from Damion today. Very personable and professional work demonstrated."
C
"Connor Lange was professional and thoroughly explained the systems checks, including future maintenance recommendations."
B
"Annual hot water heater flush and inspection."
J
"His service expertise and customer satisfaction should not go unnoticed."
J
"Connor came out to provide regular Advantage Member maintenance and did an excellent job locating, diagnosing, and resolving a significant issue."
A
"If I could give them 10 stars, I would."
G
"Solomon S. and Mr. Michael A. were very professional and explained everything."
D
"I recommend Service Experts and I will definitely request Damion F. as my service technician again."
M
"She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied."
D
"Damion is a blessing, quick and thorough."
D
"They fixed the small issues I was having with my unit and educated me on what I needed to do to prevent any future issues."
B
"He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term."
C
"They seemed knowledgeable and also worked quickly."
A
"Connor Lange knocked it out of the park for us."
M
"They were professional and personable with good attention to detail."
A
"If you’re looking for a team that delivers great service from the initial quote to the final walkthrough, I highly recommend asking for Will and Shamar!"
R
"They are both very professional and very knowledgeable."
W
"He was very professional and very knowledgeable."
A
"They showed up on time, were very friendly, and worked through my systems with efficiency and expertise."
T
"Quick, efficient, professional."
R
"They explained what was going on with the unit and other knowledgeable information."
C
"Solomon did a great job with the AC maintenance."
D
"Did an awesome job!"
G
"He was very respectful and knowledgeable."
Z
"Great service. Well done."
Kariah Ashlock is excellent
Kariah Ashlock is excellent. She figured out the issue relating to the AC and fixed it promptly. She did great work!
He Was Prompt and Friendly
Our tech was Connor Lange. He took the time to explain how our systems were operating and shared photos of the findings. He was prompt and friendly. He left us confident we had no worry heading into the hot holiday weekend. A happy 4th ahead indeed!
Very rare you can get any HVAC company out
Very rare you can get any HVAC company out in a few hours in extreme heat. Connor the tech was very professional and was able to diagnose the problem within minutes. Will kindly recommend to others that may have HVAC issues in the future!
Fast, professional, and very affordable
Used a coupon I found online after a friend recommended the company. They were fast, professional, and very affordable. I felt like they went above and beyond with checking the duct work in the attic and making repairs they found were needed to support my system!
So Happy. Never Been Upsold.
I have been using Service Experts / Komfort Air for years, and again today for my semi-annual “tune-up,” which is the best value for the amount of documented effort they put into maintaining my system. Tip: keep filters near the unit for them to replace every visit, and you increase the effectiveness and value of every visit. Tons of pictures of every step included in the report summary they go over with you on the spot. So happy. Never been upsold. Options discussed and presented for things like system surge protection, which I appreciate. 2 town homes under contract.
Great service from Damion today
Great service from Damion today. He came prepared, with quick and efficient replacement of my condensation pump. Very personable and professional work demonstrated.
Great HVAC Service Provider
Great HVAC service provider. Connor Lange was professional and thoroughly explained the systems checks, including future maintenance recommendations. I would definitely recommend their services for any HVAC issues or problems that you may have.
Annual Hot Water Heater Flush
Annual hot water heater flush and inspection - Mike L. was great!
He Truly Went Above and Beyond
We had our AC go out last night, so we called the Service Experts. They sent out a gentleman named Connor. He knew exactly what to do to help us and explained every step along the way. A short time later, we are back in the cool air. I can’t thank Connor enough for coming out on a SUNDAY to help our family. His service expertise and customer satisfaction should not go unnoticed. He truly went above and beyond to look and diagnose our issues to get us back in the cool air as soon as possible. I really appreciate his hard work and motivation to get it fixed. A lot of companies need someone like Connor, and I hope this company appreciates him, for he really knows his stuff. I will definitely be calling again if I ever need it, and I will definitely ask for Connor. Thank you!!
Excellent Experience with Service Experts
Have had excellent experience with Service Experts for the past 5+ years. Most recently, Connor came out to provide regular Advantage Member maintenance and did an excellent job locating, diagnosing, and resolving a significant issue. He was thorough and personable. He communicated clearly the service provided. Thank you!
I Cannot Say Enough Good Things
I cannot say enough good things about Komfort! They’re always timely, professional, and super polite! We have been using them for around 5 years. We are also part of their membership program. In that time, every technician we have ever dealt with has been the nicest person in this industry! If I could give them 10 stars, I would. I’ve never been anything but satisfied with the service they’ve provided! I recommend them every chance I get, and will continue to do so for the foreseeable future! Thanks, Komfort, for always being amazing to deal with!
Very professional and explained everything
Solomon S. and Mr. Michael A. were very professional and explained everything. They gave 5 stars services.
Excellent Customer Service
From making my appointment and up to the day of my appointment, I received excellent customer service. Damion F., my technician, showed up on time with sales consultant Matthew. Damion F. was very knowledgeable with the operation of my HVAC system and very efficient in performing the maintenance of the equipment. I recommend Service Experts and I will definitely request Damion F. as my service technician again. Excellent service.
Kariah Goes the Extra Mile
Kariah goes the extra mile to please you as a customer. She takes the time to explain how our problems would be handled, does the job professionally, and leaves making us feel satisfied the job was done right. We couldn't say enough about how satisfied we are with Kariah's approach to her job, the communicating, and thoughtful approach. Highly recommend Kariah any time.
Damion is a blessing
Damion is a blessing, quick and thorough. Thank you, Damion, my house is comfortable.
I highly recommend them in the future
Solomon S. and Michael A. came to my home today and serviced my AC unit. They fixed the small issues I was having with my unit and educated me on what I needed to do in order to prevent any future issues or problems from occurring. I highly recommend them in the future!!!
Very professional service
Solomon came out today to service my HVAC system. He was very professional and was able to diagnose the problem and provide details on the problem and how to fix it longer term with a maintenance plan. I highly recommend.
Professional, Courteous, and Knowledgeable
Matthew A and Solomon S were professional, courteous, and communicated well. They seemed knowledgeable and also worked quickly. I would recommend their services. Thanks!
Connor Lange knocked it out of the park
Connor Lange knocked it out of the park for us. Came when they said they would. We've used them for years!
Appreciated the high-quality service
During spring diagnostics, Solomon identified the compressor on my 15-year-old system was burned out. Within 24 hours, Michael and Solomon returned to my home and presented several options for HVAC systems that met the criteria I requested and allowed for varied cost options. They were professional and personable with good attention to detail. Appreciated the high-quality service. Solomon, my dog already misses you! Thank you, gentlemen! Will be in touch.
Great experience with Komfort Air
I recently had a great experience with Komfort Air Service Experts for my HVAC project. Will was fantastic during the proposal phase—he was professional, thorough, and made sure I had a solid understanding of my options without any pressure.
When it came time for the actual installation, Shamar was top-notch. He was punctual, respectful of my home, and the quality of the installation was excellent. Everything from start to finish went smoothly. If you’re looking for a team that delivers great service from the initial quote to the final walkthrough, I highly recommend asking for Will and Shamar!
I had a great experience
I had a great experience with two wonderful people, Solomon and Michael A. They are both very professional and very knowledgeable. My systems were due for a routine check, and they kept me abreast of everything they were doing. I'm confident I will be running smoothly all summer now.
Connor is an excellent Service Technician.
Connor is an excellent Service Technician. He was very professional and very knowledgeable. He explained our AC system as it is and what we should expect. I appreciated his honesty.
This Was a Great Experience
I received a visit today from Kariah and Michael. They showed up on time, were very friendly, and worked through my systems with efficiency and expertise. This was a great experience.
Quick, efficient, professional
Kariah did a great job today. Quick, efficient, professional. Thanks, Kariah!
Michael and Damion did an excellent job
Michael and Damion did an excellent job today, 4/8/26, on completing the service on our HVAC unit. Very polite. They explained what was going on with the unit and other knowledgeable information. Thanks to both of them for solving the problem. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Solomon did a great job
Solomon did a great job with the AC maintenance… both friendly and professional.
Did an Awesome Job
Solomon Sutton came out today to service my AC. Did an awesome job!
Very respectful and knowledgeable
We had Solomon S as our tech. He was very respectful and knowledgeable. He diagnosed the issue, and he was able to save us from another day without our AC working. He should definitely be employee of the month or given some type of positive recognition for all the good work he's doing.
Great service
Great service. Well done. Part of my annual maintenance contract.
