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Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions. Mar 31, 2026 - May 26, 2026
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Jun 30, 2026
  • Limited
    Time
    Offer!
    Get Hot Water Today — Or Get $500 Off

    Book by 3pm for guaranteed same-day installation. No Hot Water? Let’s Get Spring Back on Track- Book your water heater service by 3pm EST for a guaranteed same-day installation or enjoy $500 off standard installation. Don’t wait for another cold shower. Call the center line or book online and let our local experts take care of the rest.

    Offer valid thru 7/15/2026. Offer(s) not valid on prior purchases and cannot be combined with any other offers. Some restrictions apply. Offer valid on select residential services only. Additional charges may apply for after-hours, specialty equipment, or non-standard installations. Installation timing subject to operational, permitting, weather, and safety. © 2026 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC. All Rights Reserved. Apr 22, 2026 - Jul 15, 2026
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - May 16, 2026
  • Limited
    Time
    Offer!
    Earn up to $1,800 in rebates when you purchase a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Mar 9, 2026 - Jun 12, 2026
  • Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • NEW HVAC SYSTEM as low as $142/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • M
    "We have used Taylor Heating and Cooling for many years and have never been disappointed."
  • L
    "He was very thorough, professional & personable."
  • A
    "Very knowledgeable, efficient, respectful, and clean."
  • K
    "He was fast and efficient and very kind."
  • D
    "Les was prompt and professional. Was able to fix the furnace and I have heat again."
  • J
    "Our tech was George, he was awesome, friendly and knowledgeable."
  • V
    "Very happy with the results. He was very efficient and a pleasure to have in our home."
  • K
    "He was very helpful and took the time to explain."
  • R
    "They went above and beyond our expectations."
  • m
    "Les is amazing. He’s been taking care of my equipment for the past 23 years."
  • P
    "This is the second time I’ve used Billy."
  • D
    "Les did a very good job determining that our thermostat needed replacement."
  • J
    "Billy did a great job fixing my hot water tank and putting a new shut-off valve for maintenance water supply."
  • T
    "Allan came out today and fixed the issue."
  • C
    "They did a great job of installing the new equipment and a thorough job of cleaning up any mess that was made."
  • R
    "Les was professional, friendly, and had our furnace working faster than I expected."
  • B
    "Les was great and fixed the issue quickly."
  • M
    "Fast and friendly service. Ben explained everything we needed and why."
  • C
    "Billy rocked! We had a serious issue with our sump pump that evolved into other pipe issues."
  • b
    "Josh fixed our boiler and was great to have in our home!"
  • J
    "Colin and Howard did an outstanding job."
  • S
    "Joshua was very knowledgeable and got the system back up and running."
  • D
    "Josh was very thorough, efficient, and prompt! Questions answered and explained."
  • D
    "Today is the third job that Taylor has done for us."
  • R
    "Les and Mike were polite and informative."
  • R
    "Josh was very friendly, knowledgeable, and enjoyed explaining what needed to be done."
  • B
    "Les did an excellent job repairing my shop furnace."
  • D
    "Ben came and replaced it, did a fantastic job! Was extremely professional, courteous and pleasant!"
  • J
    "They were on time, polite, and easy to work with."
  • S
    "The technician Frank L. was courteous, professional, and performed his service in a timely manner."
They were excellent
We had our A/C system serviced by Anthony and Josh. They were excellent. Very knowledgeable and friendly. They presented all options to us clearly so we could make an informed decision. We have used Taylor Heating and Cooling for many years and have never been disappointed. I would recommend them to family and friends without hesitation, and I have. Thank you so much, Anthony and Josh.
Very thorough, professional & personable
Josh did maintenance on the LG heating & air units. He was very thorough, professional & personable.
Very knowledgeable, efficient, respectful, and clean
Very knowledgeable, efficient, respectful, and clean. Thank you to Howard and Allen!
Fast, efficient, and very kind
Les came out to service my furnace, which abruptly stopped working. He was fast and efficient and very kind. Made the experience great, and I knew I wasn’t going to be sold something I didn’t need. Very knowledgeable and explained everything to me.
Les was prompt and professional
Les was prompt and professional. Was able to fix the furnace, and I have heat again. Also knowledgeable on service plans. Thank you.
They had someone out within an hour
I had an emergency this morning. My water heater broke and was flooding my basement. I called Taylor. I have never used them before; my husband remembered the number by a commercial. They had someone out within an hour who diagnosed and fixed our issue. Our tech was George, he was awesome, friendly and knowledgeable. I highly recommend.
Very happy with the results
Frank installed a hot water tank for us today. Very happy with the results. He was very efficient and a pleasure to have in our home.
He Did a Great Job!
Frank did a whole-house plumbing checkup and hot water tank service. He was very helpful and took the time to explain. He did a great job!
They went above and beyond
From the start of our experience, Nar Lopez gave a complete estimate that included several options and was a pleasure to deal with. Brooks, Matthew, and Danny did a fine job installing a new mini split HVAC unit. They made two trips, were on time, professional, and answered all our questions. They went above and beyond our expectations. We would certainly use Taylor Heating & Air again. Randy and Stephanie Taylor
Les is amazing
Les is amazing. He’s been taking care of my equipment for the past 23 years. He’s the best.
He does great work!
This is the second time I’ve used Billy because he does great work!
Les did a very good job
Les did a very good job determining that our thermostat needed replacement, getting us a temporary fix, and working out a plan for replacement under warranty. In addition, we renewed our service contact.
Billy did a great job
Billy did a great job fixing my hot water tank and putting a new shut-off valve for maintenance water supply. I highly recommend Taylor for all your heating and plumbing needs.
I Am Pleased With His Work
Allan came out today and fixed the issue and I am pleased with his work. Thank you.
They Did a Great Job
On March 12, 2026, we had our gas boiler for hot water baseboard heating replaced by Taylor Heating Inc. Gerome, Erkan, and Howard spent most of the day removing the old boiler and pipes and replacing with a new Lennox boiler and pipes, connections. The three men worked well as a team to get the job done. All the old equipment was removed and taken away. Our new boiler is keeping us warm on these last days of a cold winter. They did a great job of installing the new equipment and a thorough job of cleaning up any mess that was made. We appreciate their expertise and getting the job done in a timely manner.
Great service
Great service. Les was professional, friendly, and had our furnace working faster than I expected.
Les was great
Fantastic. Les was great, fixed the issue quickly and at a great price.
Fast and Friendly Service
Fast and friendly service. Ben explained everything we needed and why and got the job done right and did a great job fixing our toilets and replacing our old sink. Keep up the good work.
Billy rocked!
Billy rocked! We had a serious issue with our sump pump that evolved into other pipe issues. Billy got our sump pump back up and running so we could get rid of the standing water! Definitely recommend calling these guys!
Josh fixed our boiler
Josh fixed our boiler and was great to have in our home! Tom was also a surgeon with the boiler! Joe Majjo is the nicest guy to deal with on the phone and in person. Great team at Taylor!!
Outstanding Installation Job
Colin and Howard did an outstanding job installing our new Lennox furnace and air conditioner.
Joshua was very knowledgeable
We called on a Sunday morning when we woke up to no heat in our house. We were so relieved when we were able to get an appointment that afternoon. Joshua was very knowledgeable and got the system back up and running. We have always had great experiences working with Taylor!
Josh was very thorough, efficient, and prompt
Josh was very thorough, efficient, and prompt! Questions answered and explained. Gave me some good information on improving household efficiency.
We are very happy with their work
Today is the third job that Taylor has done for us. They’ve installed a boiler, a mini-split air conditioner and, today, a new utility sink. Ben and Frank took out the old cement sink and installed a new sink in a new location. We are very happy with their work.
Polite and informative visit
Les and Mike came out and were polite and informative. Very pleased with the visit.
Very Friendly and Knowledgeable
My boiler stopped working and Josh was able to come out the next day and help me out. He made some adjustments to help out while I waited for a part (1 day) and came as soon as they could to replace the part. Josh was very friendly, knowledgeable, and enjoyed explaining what needed to be done and provided suggestions for other things that I should be aware of, outside of just what I called for. I very much appreciate the assistance!
Les did an excellent job
Les did an excellent job repairing my shop furnace. Highly recommend!!!
They do a great job every year
I have the contract to get my boiler serviced every year by Taylor, and they do a great job every year. It was becoming obvious it was time to replace my water heater, I was starting to notice minor issues. So when it was recommended to replace it, I went for it. Ben came and replaced it, did a fantastic job! Was extremely professional, courteous and pleasant! Everything has been working great. Thank you!
Frank and Ben did a great job
Frank and Ben did a great job replacing my Navien water heater. We got a good long life out of the first one and now are happy with the new model. They were on time, polite, and easy to work with.
Great Service!
The technician Frank L. was courteous, professional, and performed his service in a timely manner. He explained details and answered any questions we had. Great service! He arrived, inspected, diagnosed, went to get the new tank, and replaced it all within about 5 hours after my call to the company!
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