Your comfort is our priority. When you choose Service Experts, you get work backed by clear, straightforward guarantees—designed to give you confidence without surprises.
1‑Year Installation Guarantee
If we install new equipment and it doesn’t perform to the manufacturer’s specifications within the first year—and you’ve followed our technician’s recommendations—we’ll make up to three repair attempts at no additional cost. If we still can’t make it right, we’ll replace it with a comparable unit or provide another remedy permitted under applicable law.*
30‑Day Service Guarantee
If a repair or service we perform doesn’t resolve the issue within 30 days—and you’ve followed our technician’s recommendations—we’ll return and re‑perform the service once at no additional cost.*
Delivered by Trusted, Authorized Service Technicians
Our technicians are trained, vetted, and authorized to service your home with professionalism and care.
*Disclaimer: The summaries above are provided for general informational and marketing purposes only. All services, guarantees, limitations, and customer responsibilities are governed exclusively by the Service Experts – General Terms and Conditions and any applicable Service Order. In the event of any conflict between this description and the Terms and Conditions, the Terms and Conditions control. Please review the full Service Experts – General Terms and Conditions for complete details, exclusions, and legal rights.
Call us today to start benefiting from our Service Experts Guarantee!
Offer valid on qualifying new system installations. Discount varies based on system type: $800 off Single stage systems, $1,000 off 2 stage systems, or $1,500 off Modulating systems. Promotion must be claimed by 6/14/26, and equipment must be installed by 6/19/26.
May 18, 2026
- Jun 14, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
"Had a water heater leak this morning and was thankful for the crew to come out within 30 minutes to assess and fix the leak."
G
"Robert was prompt, knowledgeable, and very courteous."
C
"We were completely impressed: they stuck with us, minimized impact to our walls, came when promised, and left our home very clean."
J
"The tech JulieAnn, like all the others, answered all my questions patiently and worked efficiently."
L
"They've consistently gone above and beyond for me, communicating clearly and delivering quality work I can count on."
c
"Annual A/C scheduled maintenance done by technician Nicolas Gerez was excellent!"
R
"Very reliable, professional, and knowledgeable techs."
M
"Professional and reliable. Always willing to go the extra mile to share information about my unit."
B
"Technician Nicolas Gerez was fantastic again on 4/21/2026!"
L
"He’s professional, courteous, and just all around a kind person."
S
"He is always thorough and honest about what our system needs to function properly."
D
"Vontae Josey was the technician and he is very professional and explained things."
R
"Mr. Abdulrahman was our technician today, and he was very helpful."
R
"Routine service call fixed a potentially serious problem."
J
"They were prompt, efficient, polite, and a good value!"
C
"He was thorough in his service and explanation."
t
"Julieann was very pleasant as well as professional."
H
"Our technician explained everything that he was doing and answered all my questions."
D
"Represented ESA very well and once again we are glad they installed our new system last year."
J
"The technician was professional and thorough."
J
"Terence Morgan stands out for his competence maintaining our heat pump system."
K
"Joshua was so friendly and helpful, and did an awesome job explaining what work he was doing and why."
T
"Maintenance contracts are affordable and checkups keep us up and running through summer and winter."
Jo
"Willy was very knowledgeable and thorough."
N
"Juliann always does a thorough maintenance check and has found areas that needed repair."
D
"Nicholas Gerez just completed a checkup of our systems."
D
"They have reasonable prices, and the technicians are friendly, polite, and knowledgeable."
C
"Nick was great today, came over for a maintenance service and ended up diagnosing a broken air conditioner unit, sourcing the part needed and fixing it all in one appointment!"
C
"Technician Benjamin was prepared, knowledgeable, and friendly."
J
"We've been with ESA for more than two decades and have never been disappointed."
I would use them again in a heartbeat
Had a water heater leak this morning and was thankful for the crew to come out within 30 minutes to assess and fix the leak and coordinate with the water damage crew to clean up drywall and wet areas after the water heater was installed and running. I have used Environmental Systems for HVAC mostly, and this is the first time using their plumbing and water devices, so I would use them again in a heartbeat. The water damages supervisor also walked me through to file the claim through insurance.
Robert was prompt and knowledgeable
Robert was prompt, knowledgeable, tested systems thoroughly, and was very courteous.
They Were Wonderful to Work With
We recently had Environmental Systems Associates replace the copper HVAC line inside our walls. They made several visits to figure out why our AC was not working, hoping that the leak was anywhere but inside our walls. However, that’s where it was. We were completely impressed by several things: they stuck with us over several visits to figure out the problem; the work they did to open up several walls to gain access to the line was very carefully and neatly done; they minimized the impact to our walls by only removing drywall that was essential; they always came when promised; they left our home very clean and they were wonderful to work with.
Answered All My Questions
I’ve used ESA for many years. The tech JulieAnn, like all the others, answered all my questions patiently and worked efficiently.
They've Been Fantastic Every Step
I've worked with Environmental Systems Associates for many years and can honestly say they've been fantastic every step of the way. I have always felt that I have been dealing with true professionals who genuinely care about doing the job right. They've consistently gone above and beyond for me, communicating clearly, showing up when they said they would, and delivering quality work I can count on. I wouldn't hesitate to recommend them.
Annual A/C Maintenance Was Excellent
Annual A/C scheduled maintenance done by technician Nicolas Gerez was excellent! Highly recommend! I'm on the $22/month plan, which totals $264/year.
Service is top notch
We've been ESA customers for years. Service is top notch. Very reliable, professional, and knowledgeable techs. Highly recommend.
Outstanding service and support
Have been with this company for years. Professional and reliable. Always willing to go the extra mile to share information about my unit. Today Douglas Herb serviced my unit and was, as expected, outstanding service and support.
Technician Nicolas Gerez was fantastic
Technician Nicolas Gerez was fantastic again on 4/21/2026! Scheduling through the home office in Columbia, Maryland was great as always! ESA is fabulous!
ACE-Certified Technician Terrence Morgan Is the Best
Been using ESA for over a decade and ACE-certified technician Terrence Morgan is the best. He’s professional, courteous, and just all around a kind person. I always ask for Mr. Morgan for my service appointment and highly recommend ESA.
Prompt and Professional Technician
Our technician, Vontae Josey, was prompt and professional. He is always thorough and honest about what our system needs to function properly. Always happy to know he’s the tech coming to inspect and/or repair it.
Very Professional and Informative
Had my annual service for my HVAC systems. Vontae Josey was the technician and he is very professional and explained things. ESA has serviced our systems for years and I appreciate that they keep their customers informed.
Very helpful technician
Mr. Abdulrahman was our technician today, and he was very helpful not only with assessment and maintenance, but also with a tangential matter and with information. We have been pleased with ESA's services for many years.
Routine service call fixed a serious problem
Routine service call fixed a potentially serious problem. At the end of a hot, exhausting day, Ibrahim, the service tech, diagnosed a failing capacitor and bad landscaping by the community contractor, which buried the base of the unit, possibly causing corrosion or overheating. He had the parts, dug out and raised the unit, and stayed into dinnertime making sure it worked. Not a cheap fix but better than losing the unit. Well done. I have been using ESA for 25 years.
Fabulous job on my sewer backup
Environmental Systems did a fabulous job on my sewer backup. They were prompt, efficient, polite, and a good value!
Mr. Morgan, the technician was excellent.
Mr. Morgan, the technician, was excellent. He was thorough in his service and explanation. I will request Mr. Morgan for my next service in the fall.
Very pleasant and professional
Julieann was very pleasant as well as professional. Very thorough!
Very pleased with the service
We had our regular A/C maintenance today. Our technician explained everything that he was doing and answered all my questions. Very pleased with the service.
Worth the investment
Benjamin G. was our service tech. We were notified before his arrival, and he introduced himself and was ready to go! He was careful to be aware of our cats who might have wanted to help. Once he was done, he gave us the results of the checkup and some advice about when to change the humidity filter and recommended some settings for the winter. He represented ESA very well, and once again we are glad they installed our new system last year. Summer and winter have been good and worth the investment! We had our ducts sealed and noticed a big difference in summer comfort.
The technician was professional
The technician was professional and thorough. He also answered all my questions.
Terence Morgan Stands Out
We recently had a scheduled maintenance service. While we have had mixed experiences with technicians from ESA recently, Terence Morgan stands out for his competence maintaining our heat pump system.
They Were a Joy to Work With
I have used ESA for our HVAC service since my partner and I purchased our home last year, on a recommendation from our home inspector. I decided to get some plumbing work done with them recently, and they were a joy to work with! Joshua was so friendly and helpful, and did an awesome job explaining what work he was doing and why. He even fixed a small kitchen sink issue that’s been bugging me for like a year for free - an absolute king!!!
Always dependable company
Long-time customers of Environmental Systems. They installed our original systems, gas and heat pump, as well as the replacements. Maintenance contracts are affordable and checkups keep us up and running through summer and winter. Always dependable company.
Willy Innocent Is a Fabulous Technician
Willy Innocent is a fabulous technician! Willy was very knowledgeable and thorough. He checked everything on our heat pump system. Thank you, Willy, for your kindness as well!
Thorough Maintenance Check
Juliann always does a thorough maintenance check, and she has found areas that needed repair that she followed up, and the repairs were made. Can’t ask for more.
I like him!
Nicholas Gerez just completed a checkup of our systems. He’s been here before. A nice guy. I like him! We’ve been with ESA for over forty years.
I Can Recommend ESA Wholeheartedly
We've been an Environmental Systems Associates customer since 2004 - 22 years! I found them after I had a bad experience with a company that is now out of business. They have reasonable prices, and the technicians are friendly, polite, and knowledgeable. When our AC stopped being cool about 2 years ago, I called, and they came out pretty fast and diagnosed the problem and fixed it quickly. (Our capacitor had gone out after 20 years!) During that visit, we decided to sign up for the yearly maintenance plan. This plan gives you a discount on parts and gives you priority service if you have a breakdown. Since most breakdowns occur at the hottest or coldest times of the year, we thought it was worth it. Today, we had our second yearly maintenance inspection (no cost today because we have the plan), and they had sent me an email reminding me to make the appointment. No need for us to try to remember. It is reassuring that everything is working properly. The two technicians were nice and wore paper booties to protect our floors. I appreciated that. I can recommend ESA wholeheartedly.
They Have Always Given Us the Best Service!
We've used Environmental Systems Associates since our home was built almost 40 years ago and they have always given us the best service! Nick was great today, came over for a maintenance service and ended up diagnosing a broken air conditioner unit, sourcing the part needed and fixing it all in one appointment!
Scheduling Was Easy
Scheduling was easy, customer service rep was excellent. Technician Benjamin was prepared, knowledgeable, and friendly. Happy to have this company for my HVAC service.
Never Been Disappointed
We always get professional and courteous service from ESA. Julieann was our tech yesterday and she was superb, taking the time to answer our questions and discuss our options (we are at a repair-vs.-replace juncture with our failing 14-year-old HVAC system). We've been with ESA for more than two decades and have never been disappointed.
