10 Questions to Ask an HVAC Contractor

Selecting the ideal HVAC contractor to replace or service your home comfort system can seem difficult. That selection is noteworthy because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To help you make an informed decision, research several companies in your location that might be well-suited for the job. Once you narrow it down to a few candidates with adequate experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance should be the first question on the list. Hiring a licensed contractor makes sure that they meet the state and local criteria for HVAC companies. Then, insurance safeguards you from liability in case of accidents for the duration of the service call. A respectable HVAC contractor can show verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could limit the unit’s life expectancy. A seasoned contractor can evaluate your home and decide the appropriate heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and air conditioner brands offer products with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the perfect fit for your specifications. To get an idea of equipment quality and prices, think about making a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal one. With an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from a variety of HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you think they will. You’ll likely end up with second-rate equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. Nevertheless, you should also question companies about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are vital to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your preferences and budget. Signing a maintenance agreement with your furnace and air conditioning company helps bring about solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work requires permits from local or state officials. A reputable contractor should handle this process for you, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to know how a contractor structures their payment schedule. Always ask if they offer financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project's size and difficulty. Still, having a clear timeline is very important to cut down on the disruption to your daily routine. Your contractor should supply a realistic time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to maximize energy efficiency through a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more wallet-friendly up-front investment and decreased utility expenses for years to come.

Contact Service Experts Heating & Air Conditioning for HVAC Contracting Services in North America

At Service Experts Heating & Air Conditioning we recognize that choosing the right HVAC contractor is a critical choice you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating & Air Conditioning proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 866-397-3787. Whenever you contact a Service Experts office like Service Experts Heating & Air Conditioning, we’ll be ready to answer your questions and help you make the right decisions for your HVAC needs.