Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC, and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Phoenix
Formerly Hays Cooling & Heating, Serving the Greater Phoenix area for the past 24 years
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
NEW HVAC SYSTEM as low as $142/month - PLUS, YOU PAY NOTHING FOR 60 DAYS!
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment only: Lennox 2-ton ML14 80% system. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
Keeping your Arizona home's systems running should not be a constant worry, even with desert heat, monsoons, or aging equipment threatening your comfort. Service Experts Phoenix has been the reliable choice for Valley residents since 2001, delivering 24 years of proven service to keep homes operating smoothly, efficiently, and safely with comprehensive whole-home service solutions.
Our complete service approach includes all HVAC services, from air conditioning and heating systems to indoor air quality improvements, as well as full-scale plumbing services covering everything from leak repairs to new installations. From emergency AC repair during scorching summers to heater repair for chilly desert nights, we manage every aspect of your home's vital systems.
When you call us, our team takes time to understand how your home is used day to day, from hot upstairs rooms to older equipment that struggles during Phoenix heat waves. We then recommend options that balance comfort, energy efficiency, and long-term reliability instead of pushing a one-size-fits-all solution. Whether that means targeted HVAC repairs, planning for future system upgrades, or coordinating plumbing improvements at the same visit, our goal is to make home maintenance easier and more predictable for busy homeowners across the Valley.
We have a strong foothold in the Phoenix market, built on strategic partnerships with top-tier equipment providers and trusted vendors. Our operations are locally managed by desert-climate professionals who bring in-depth knowledge and experience to every project.
Every job comes with the Service Experts Guarantee, performed by licensed, bonded, and insured ACE-certified technicians who ensure all work meets strict manufacturer specifications. When you need an experienced plumber for complex installations, this commitment supports quality results and lasting peace of mind.
Homeowners across the Phoenix Valley rely on us for benefits such as:
Clear, upfront communication so you know what work is being done, why it is needed, and what it will cost before the job starts.
Code-compliant installations that follow local building requirements in cities like Phoenix, Mesa, and Chandler for safe, long-term operation.
Respect for your home with technicians who use protective coverings, clean their work areas, and treat your property with care.
Consistent quality standards backed by the Service Experts network, giving you confidence that work will be handled the same way every time.
Membership Plans That Protect Your Investment
Arizona's extreme temperatures and challenging conditions can stress your HVAC systems and plumbing, often leading to sudden equipment failures. That is why we have created comprehensive service plans to help safeguard your home systems and provide reliable care. Contact us to discover all the benefits of our:
Service Experts Advantage Program™: Obtain high-efficiency equipment without upfront investment, complete parts and labor protection, comprehensive annual maintenance, and priority service combined in manageable monthly payments.
Maintenance+ Membership: Avoid expensive system failures through proactive professional maintenance, receive guaranteed priority scheduling, benefit from thorough annual inspections, and access exclusive repair pricing that maximizes equipment performance.
These programs help eliminate surprise expenses while maintaining professional oversight year-round. Enroll now to help safeguard your home investment and experience worry-free comfort knowing qualified professionals monitor your systems.
Dedicated to the Phoenix Valley Community
For nearly a quarter-century, we have built lasting relationships and demonstrated steady dedication throughout Phoenix and surrounding areas. From Scottsdale to Tempe, including Mesa and Chandler, our quick response capabilities, desert-climate experience, and commitment to high standards have established us as a trusted service provider across the entire Valley. We understand the unique challenges of Arizona living and stand ready to support every neighborhood with dependable solutions.
Because our teams live and work in the same communities we serve, they are familiar with local building practices, typical home layouts, and how older and newer subdivisions around Phoenix can present different HVAC and plumbing challenges. We coordinate appointments around school schedules, community events, and rush-hour traffic patterns to respect your time and help minimize disruption. Homeowners appreciate that they see the same branded vehicles and uniformed professionals returning for follow-up visits, reinforcing that they are working with a stable, long-standing company rather than a rotating group of short-term contractors.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From heating to plumbing, we respond quickly to keep small issues from becoming big problems.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Phoenix takes pride in our Service Experts network affiliation, blending 24 years of Phoenix Valley experience with a respected national organization serving communities since 1996. This strategic alliance preserves our personalized, locally focused approach while providing access to advanced training programs and modern resources, delivering an effective balance of community familiarity and corporate stability.
Our continued dedication to Phoenix includes enhanced service capabilities and broader knowledge. Customers continue receiving our signature commitment to high-quality service, now supported by additional resources that strengthen our ability to deliver the right combination of neighborhood trust and enterprise-level support.
Being part of this broader network also means our teams stay current on evolving technology, from high-efficiency HVAC systems designed for hot, dry climates to smart thermostats that help manage cooling costs during long Arizona summers. When you schedule service, you benefit from consistent processes, transparent communication, and access to a company that will be here to support you season after season, whether you need routine maintenance or are planning a future project for your home in the Phoenix Valley.
"He had amazing service and was very clear about instructions and what he was fixing."
S
"Cole R. was amazing and informative and walked me through everything."
A
"Joseph Jones was our technician today and he was wonderful."
D
"Eric and Lily took our call and handled everything perfectly; sent techs out same day."
K
"He identified and remedied my issue quickly, was extremely communicative, very clear, set the expectations, was friendly, and had great “bedside” manners."
S
"Mark showed up right on time and was a total professional through the entire job."
s
"Javier is very professional and a good guy!"
S
"Did a great job and was very professional."
J
"Jonathan came by and made sure we were going to be cozy and toasty for the winter!"
J
"Darrell Edwards was very courteous and thorough in the service provided."
T
"Isaac and Jonathan were super awesome."
M
"Darell Edwards was out and did a thorough inspection on my HVAC system."
S
"Darell Edwards gave exceptional service!"
A
"He was very professional and thorough in his explanation of the services he performed as well as the services he recommended."
R
"He was extremely knowledgeable and detailed. I felt he cared about me and doing an excellent job."
L
"He was very professional and answered all my questions."
D
"Ashton, very pleasant and efficient"
J
"Jesus is very knowledgeable and easy to talk to about my air conditioning unit."
F
"Found issues that the previous tech missed or overlooked."
r
"Did a great job in servicing my three units and was very informative in what he was doing."
R
"Ashton was very knowledgeable and professional."
D
"Good service, polite, and professional."
A
"Jesus was very friendly, knowledgeable, and efficient."
D
"He was very professional and took pictures as he went."
G
"Explained everything he checked and tested and made sure my system was working properly."
D
"The technician Jesus was very thorough and patient, talked me through the compressor issue I had with a dusty air filter."
J
"Ashton was so extremely friendly, knowledgeable, and fully explained in detail the maintenance he completed."
d
"He was very polite, and he explained everything he was going to do before performing it."
C
"Very professional, and all my questions and concerns were addressed."
Javier came out to complete duct cleaning
Javier came out to complete duct cleaning. Great guy. Thanks for service.
He had amazing service
Cole R. came out and fixed a leak in our water line with no hesitation. He had amazing service and was very clear about instructions and what he was fixing. If you ever need plumbing done, Service Experts is definitely the place to go! Thank you again for making our life easier, Cole R.
Amazing and informative
Cole R. was amazing and informative and walked me through everything. Amazing technician and will be requesting to come back every time.
Joseph Jones Was Our Technician
I am not sure this is the correct detachment (the QR code wouldn't quite work), but Joseph Jones was our technician today and he was wonderful. Great attitude, personable, quick and efficient!
Excellent Service!
Excellent service! Eric and Lily took our call and handled everything perfectly (we needed quick emergency heating and hot water heater fixed); sent techs out same day. Plumber and HVAC techs that showed up were extremely professional as well. Highly suggest. 5 stars.
Excellent Job by Cole R.
Cole R. at Service Experts did an excellent job. He identified and remedied my issue quickly, but most importantly he was extremely communicative, very clear, set the expectations, was friendly, and had great “bedside” manners. I felt very comfortable having him work on my property, and I don’t say that about many contractors. Ask for him if you need plumbing work!
Truly an asset to the company
Mark showed up right on time and was a total professional through the entire job. Muddy and wet, he completed the work and left my yard better than he found it. Truly an asset to the company. Thanks, Mark. Thanks, Service Experts.
Excellent work!
Javier is very professional and a good guy! Excellent work! Thank you!
Very professional, 5-star job
Mark Sabella was the gentle man you sent out, did a great job and was very professional. 5-star job. Thank you.
Cozy and Toasty for the Winter
Jonathan came by and made sure we were going to be cozy and toasty for the winter! Jonathan, thank you so much for being kind and considerate.
Very courteous and thorough service
With the transition from Haze to Service Experts, I was concerned that we may not receive the same level of personalized service. That was not the case. Darrell Edwards was very courteous and thorough in the service provided, as well as explaining what he was doing and why he was doing it.
Isaac and Jonathan Were Super Awesome
Isaac and Jonathan were super awesome. These guys are superstars!
Thorough inspection on my HVAC system
Darell Edwards was out and did a thorough inspection on my HVAC system. Also checked on setting up removal of AC to reseal under unit.
Darell Edwards Gave Exceptional Service
Darell Edwards gave exceptional service! On time and super friendly.
Very professional and thorough
Our technician, Darell Edwards, just completed our pre-winter PM. He was very professional and thorough in his explanation of the services he performed as well as the services he recommended. (I am writing this from my wife’s account.) Thanks, Doug
A blessing to have as my service technician
Darell Edwards came to my home this morning and was a blessing to have as my service technician. I have a new home to me, but it’s 52 years old and my HVAC unit is 20 years old. We chatted prior to the service because I wanted him to explain to me what I am dealing with and what to anticipate once he’s completed the inspection. He was extremely knowledgeable and detailed. I felt he cared about me and doing an excellent job. I had a surge protector added as I did not have one and it does rain and experience lightning in Prescott. Great recommendation! I will ask for him in the spring when it’s time to have my spring service done.
Irving was fantastic
Irving was fantastic. He was very professional and answered all my questions. Thank you.
Ashton, very pleasant, efficient
(Translated by Google) Ashton, very pleasant and efficient
(Original)
Ashton, very pleasant and efficient
Very knowledgeable and easy to talk to
Jesus is very knowledgeable and easy to talk to about my air conditioning unit. I recommend him as a service expert.
Ashton Was Great
Ashton was great. Found issues that the previous tech missed or overlooked. So very thankful for his visit and help.
Darrell was exceptional
Darrell was exceptional! Did a great job in servicing my three units and was very informative in what he was doing.
Very knowledgeable and professional
Ashton was very knowledgeable and professional and completed the task timely.
Darell did a great job!
Darell did a great job! Good service, polite, and professional.
Very friendly, knowledgeable, and efficient
Jesus was here and was very friendly, knowledgeable, and efficient. I'm glad you sent him!
Did an excellent job
Javier Herrera came and cleaned my air vents and uptake and did an excellent job. He was very professional and took pictures as he went. I will recommend him to anyone.
Ashton was great
Ashton was great. He was polite and friendly. Came in and got right to work. Explained everything he checked and tested and made sure my system was working properly. Well done.
Very thorough and patient technician
Hello, the technician Jesus was very thorough and patient, talked me through the compressor issue I had with a dusty air filter. He explained how changing one a month will help the Bosch unit's longevity. He even shared to my email a price for a small size house duct cleaning job might cost. Very kind person.
Service was outstanding
Ashton was so extremely friendly, knowledgeable, and fully explained in detail the maintenance he completed. Service was outstanding!!!
Definitely deserves five stars
Ashton just completed the yearly inspection on my air conditioner. He was very polite, and he explained everything he was going to do before performing it. Definitely deserves five stars.
Very Professional
Jesus Pineda was very professional. All my questions and concerns were addressed.
