Air Conditioning Services in Rochester, NY
ACE-Certified AC Service for Rochester Homes, Backed Since 1947
Rochester summers are warm and humid, and your air conditioning system has to perform when it counts. Service Experts Rochester has served Rochester homes and businesses since 1947, operating as formerly Taylor Heating Inc. before joining the Service Experts network. Our technicians are ACE-certified, licensed, bonded, and insured on every job, and our 24/7 live customer support line means you’re never waiting until Monday morning to get help.
ACE certification requires higher passing scores than standard industry credentials, annual recertification, demonstrated product knowledge, and an ethical service conduct component. That standard matters when a technician is diagnosing refrigerant leaks, sizing a replacement system, or walking you through a repair estimate on the hottest day of the year. Our 4.8 Google rating reflects what Rochester families and businesses say about that difference.
The Service Experts Guarantee: Defined Terms, Not a Vague Promise
Most air conditioning companies offer some version of a satisfaction guarantee. Ours comes with specific remedies. Under the Service Experts Guarantee, if a new system doesn’t perform to manufacturer specifications within the first year when our technician’s recommendations are followed, we make up to three repair attempts at no additional cost. If the issue remains unresolved after that, we replace the unit with a comparable model. That’s a concrete recourse, not a customer-service platitude.
We work with all major brands and models, provide transparent up-front pricing before any work begins, and don’t adjust scope without discussing the updated estimate with you first. When you’re looking for a dependable air conditioning company in Rochester, the combination of local operating history, ACE-certified technicians, and defined guarantee terms is what sets Service Experts Rochester apart.
-
LimitedTimeOffer!$0 Diagnostic Fee
Waived fee for all HVAC, Plumbing, Electrical and Water service calls.
Promotion valid for service visits occurring 8/20/26 - 9/18/26. Cannot be combined with other offers outside of membership discounts. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Aug 20, 2026 - Sep 18, 2026 -
No Payments Until 2027
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule. Jul 1, 2026 - Sep 30, 2026 -
Member exclusive: $250 off Water Heater Install
Maintenance+ members exclusive discount with the purchase or lease of a new hot water heater
Offer available for active Maintenance+ customers. Purchase or lease a new hot water system from 8/19/26 - 9/30/26 and receive $250 off installation price. System must be installed by 10/3/26. Aug 19, 2026 - Sep 30, 2026 -
LimitedTimeOffer!Get Hot Water Today — Or Get $500 Off
Book by 3pm for guaranteed same-day installation. No Hot Water? Let’s Get You Back on Track. Book your water heater service by 3pm EST for a guaranteed same-day installation or enjoy $500 off standard installation. Don’t wait for another cold shower. Call center line or book online and let our local experts take care of the rest.
Offer valid thru 10/15/2026. Offer(s) not valid on prior purchases and cannot be combined with any other offers. Some restrictions apply. Offer valid on select residential services only. Additional charges may apply for after-hours, specialty equipment, or non-standard installations. Installation timing subject to operational, permitting, weather, and safety. © 2026 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC. All Rights Reserved. Apr 22, 2026 - Oct 15, 2026 -
NEW HVAC SYSTEM as low as $155/month
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. -
$99 Drain Cleaning
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. Valid for one drain only. Accessible ground level clean. Call for more details. -
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers. -
$79 HVAC Precision Tune-Up
Save $110 on your comprehensive HVAC tune-up
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune up; call for pricing. $110 off our standard $189 rate. Aug 24, 2026 - Oct 31, 2026 -
Earn $600 in rebates with a qualifying Lennox HVAC system
System rebate requires the purchase or lease of a Lennox indoor/outdoor unit. System add-ons do not qualify for an induvial rebate. Rebate offer valid from 8/17/26 to 9/13/26 and must be installed by 9/20/26 and submit claims by 10/20/26. Rebate is paid in the form of a Lennox prepaid Mastercard ®.
Lennox Cool Down Event offers a $600 Lennox-funded consumer rebate on qualifying Dave Lennox Signature®, Elite®, and Merit® systems. All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Aug 21, 2026 - Sep 13, 2026
-
Advantage Program Lease a New Top-Tier System with No Upfront CostsAdvantage Program Details -
Maintenance Plus Receive Seasonal Tune-ups, 15% Discount on Services, and More!See Membership Benefits -
Financing Options Convenient Options and Payment Plans AvailableAvailable with approved creditFinancing Options
-
Packaged HVAC units are all-in-one HVAC systems that house an air handler and unit parts in one metal cabinet system. This is used to maximize space in a basement or garage, or on rooftops in multifamily buildings.
-
HVAC tune-ups can often be covered in most cases under a labor warranty if your system is still under warranty, but we can check to see if tune-ups are covered. Through the Advantage Program™, key services such as heat pump maintenance are included! It’s one of the most comprehensive HVAC plans around.
-
Seasonal maintenance plans are worth the investment for several reasons. Consistent maintenance keeps everything working as seamlessly as possible, which helps lower energy bills while extending your equipment’s life span.
-
Yes. Our Experts are just a short way away, whether you’re in need of a heat pump repair or replacement on a weekend day or in the middle of the night. Give us a call at (585) 844-5364 for prompt service.
-
Keeping your systems maintained will help bring costs down. Check our helpful in-depth information about keeping your systems healthy. This will tell you about proper maintenance and why it’s important.
Our Rochester team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.