About Service Experts Heating & Air Conditioning

We are Service Experts, a big company with home-town heart. We’re passionate about making the world a cozy place to live. Whether we’re warming, cooling, or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied.

Experts, it’s in our name and core to our business. We work hard to help each team member become a skilled craftsman. We hire the best and provide training, opportunities, and support, so our teams can learn, grow, and be prepared for any challenge thrown their way.

Our combined business strength and people make us special. With over 4,000 team members on board, we can deliver and innovate better than the rest of the industry. Our can-do, family attitude fuels our teamwork and helps us get the job done on time, and right — the first time.

Our blend of company size and individual expertise means we can do more with the next great idea … which can come from anywhere and anyone. We are reinventing the industry by harnessing each team member’s best ideas. That means our teams and customers can rest assured we’re moving, innovating, delivering, and in it for the long haul, through the busy times and beyond.

We are Service Experts!

Delivering strength, knowledge, and support through every season.

about service experts

Mission and Vision

We make a difference in people’s lives by making homes and workplaces comfortable, healthy and safe. We will be the ‘Biggest and the Best in our Markets’ by delivering exceptional service, while having a positive impact on the environment.

Core Values

Our core values are based on these guiding principles of COMFORT:

We are Caring – We’re passionate about making the world a cozy place to live for our people and our customers;

We are Opportunity – We strive to provide Opportunities to our team members, through training and development so they can learn and grown with us;

We Make it right – Whether we’re warming, cooling or making the water run, we take great pride in keeping our customers and communities comfortable and satisfied by getting the job done on time and right the first time;

We are Family – We are a big company with hometown heart and a local focus on our teams.

We are One team – Our ‘can do’ family attitude, fuels our strength in Teamwork and collaboration and helps us to deliver superior service every day.

We are Revolutionary – With nearly 4000 team members, we can deliver and innovate better than the rest of the industry. We are reinventing the industry by harnessing each team members best ideas;

We are Thankful – We are Thankful for our communities and our customers who put their Trust in our hands.

In the Community
Strand Staff
The Strand Brothers Team
July 29, 2022
The local leadership team at Strand Brothers Service Experts.
hot pursuit
Supply shortages may mean long waits for AC repairs this summer in Raleigh, North Carolina
May 23, 2022

As the weather heats up, people are turning on the air conditioning, but if your AC isn’t working, you could be waiting a while to get it fixed. “It has been busy; it’s been very busy,” said Burton Malcom, Vice President of Sales with Service Experts featuring on CBS 17.

golden seal install 2 (1)
Helping The Community
April 20, 2022
Golden Seal Service Experts was able to resolve a stressful issue for their customer, Mrs. Wallace who works with handicapped children. She was overwhelmed and in disbelief that someone would help her. Shout out to Mark, Larry and Osbaldo for installing Mrs. Wallace’s new furnace and water heater!
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