Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
CroppMetcalfe Fairfax
Proudly serving Maryland, DC, and Northern Virginia since 1979
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
Waived fee for all HVAC, Plumbing, Electrical and Water service calls.
Promotion valid for service visits occurring 8/20/26 - 9/18/26. Cannot be combined with other offers outside of membership discounts. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Aug 20, 2026
- Sep 18, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Serving Northern Virginia Since 1979, with a 4.8-Star Google Rating
CroppMetcalfe Fairfax has served Maryland, DC, and Northern Virginia since 1979, and Woodbridge homeowners are among the communities we cover year-round. We handle the full range of HVAC work: AC repair and replacement, furnace repair and installation, heat pump services, indoor air quality, ductwork, emergency HVAC response, and preventive maintenance. Plumbing and electrical services round out our whole-home coverage.
Every technician we send carries ACE-certified credentials and contributes to our 4.8 average Google rating. Whether your air conditioning quit mid-July or your furnace needs attention before winter, we’re the AC repair and heating team ready to respond. We also offer air quality solutions for homes dealing with allergens, humidity, or ductwork issues common across Prince William County.
Ready to finance your next HVAC, plumbing, or electrical project? Click below to apply. Financing subject to credit approval and lender terms.
ACE-Certified Technicians & the Service Experts Guarantee
Every technician we send to your home is licensed, bonded, and insured, and holds ACE-certified status, a Service Experts proprietary credential that requires ongoing training to maintain. That standard matters when you’re scheduling an HVAC repair or a full system installation. The Service Experts Guarantee covers every job, with all equipment installed to manufacturer specifications.
Being part of a national network also gives us access to equipment rates and supplier relationships. Combined with local management and fast dispatch, that translates to competitive pricing and responsive service for Woodbridge homeowners who can’t afford to wait.
Membership Plans That Protect Your HVAC Investment
A one-time service call fixes the immediate problem. A membership plan helps reduce the likelihood of the next one. CroppMetcalfe Fairfax offers two options built around different homeowner needs:
Service Experts Advantage Program: Brand-new equipment with no down payment, complete parts and labor coverage, annual maintenance, and priority service for one monthly payment. Through a current promotion valid 7/1/26 to 9/30/26, new agreement customers owe $0 for the first six months.
Maintenance+ Membership: Regular professional care, annual tune-ups, guaranteed priority service, and exclusive member discounts on repairs that can help extend equipment life and reduce the likelihood of a breakdown during peak cooling or heating season.
There’s also a bundle offer available through 8/9/26 (installation by 8/15/26): up to $500 off a new HVAC system when combined with a qualifying water treatment or indoor air quality solution. Ask about current availability when you call.
Woodbridge & Northern Virginia: Our Service Area
Woodbridge sits in Prince William County, one of the fastest-growing residential communities in Virginia, and it’s a primary part of our active service area. Our technicians are dispatched across Northern Virginia, including Fairfax City, Vienna, Burke, and surrounding communities. We’ve maintained local roots here for over four decades, which means familiarity with the housing stock and seasonal demands specific to this region.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
CroppMetcalfe Fairfax is part of the Service Experts national brand, which has served communities since 1996. That partnership gives our Woodbridge team access to national training infrastructure, equipment relationships, and technical resources while keeping day-to-day service local. You work with technicians who know Northern Virginia’s climate and housing, supported by capabilities that go well beyond what a standalone contractor can offer.
Ready to explore a membership plan or get a quote on a new system? Call (703) 420-5030 to speak with our team and schedule HVAC service in Woodbridge.
HVAC Repair, Installation & Maintenance Services in Woodbridge
Northern Virginia homeowners deal with extended AC seasons and cold winters that put real demand on residential HVAC systems. Whether you need an urgent repair or a planned system upgrade, here’s what we cover.
AC Repair & Replacement
Central air conditioning failures often trace back to refrigerant issues, compressor problems, thermostat malfunctions, or restricted airflow. Our technicians diagnose the root cause and carry out repairs that restore function rather than mask symptoms. When a system is beyond cost-effective repair, we handle full AC replacement with proper sizing for the home, a key factor in both efficiency and long-term comfort.
Furnace Repair & Heating Services
A heating failure during a Woodbridge winter isn’t just uncomfortable; in subfreezing temperatures, it becomes an urgent situation. We service gas and electric furnaces, diagnose ignition and heat exchanger problems, and handle installations when replacement is the right call.
Heat Pump Services
Heat pumps handle both heating and cooling from a single system, making them a practical fit for Northern Virginia’s climate. Servicing them properly requires understanding how the refrigerant cycle switches between modes. We repair, maintain, and install heat pump systems for both new installations and replacements.
Preventive Maintenance & Seasonal Tune-Ups
Furnaces can last 15 to 20 years; central air conditioners and heat pumps typically average 10 to 15. Regular maintenance is a major factor in reaching the upper end of that range. Seasonal tune-ups cover filter condition, refrigerant levels, electrical connections, and mechanical wear before those issues become failures. This is the core of what our Maintenance+ Membership delivers throughout the year.
Emergency HVAC Service
System failures don’t follow business hours. During peak summer heat, a cooling failure overnight or on a weekend is a genuine emergency. We provide emergency HVAC service for situations that can’t wait, and Maintenance+ Members receive priority scheduling when demand is highest.
Indoor Air Quality & Ductwork
Allergens, excess humidity, and dust circulation are common complaints in Northern Virginia homes, particularly in older housing with aging ductwork. Our indoor air quality services include ductwork inspection and repair, air filtration upgrades, and humidity control solutions that address the source of the problem, not just its symptoms.
"Very knowledgeable, and he was a great communicator."
D
"He's an excellent, patient and knowledgeable technician."
S
"The technician, Johnny, was friendly, professional, and very detailed."
M
"Javier Guzman was courteous, professional, and detail oriented."
S
"He was professional and knowledgeable."
P
"He not only repaired our system quickly and efficiently but provided the customer service that kept us with Cropp Metcalfe for now."
E
"He explained everything in detail and was able to assist me going further with my ductwork."
A
"Very professional and punctual."
M
"Extraordinary detail and good workmanship."
C
"He arrived promptly and conducted a thorough inspection of our unit."
P
"Promptly diagnosed why my HVAC wasn’t functioning."
Z
"I trust them completely and they are extremely reliable — always come when they say they will."
K
"Ryan and the team were professional, knowledgeable, and skilled."
J
"Arrived on time, found and repaired the problem, and kept us informed."
M
"Teauna was professional, knowledgeable, very pleasant and easy to work with."
T
"On time, expert repair/troubleshooting, courteous throughout."
W
"He sent pictures and explained that my HVAC is all in the green."
K
"Technician Paul was a pleasure to work with — very personable and communicative."
K
"They worked quickly and professionally and completed the job in record time."
D
"She is an expert in HVAC systems and finished the job quickly."
D
"Came the same day our AC went out and had us back up and running the same day!"
J
"Did a great job explaining our AC unit and thermostat adjustments."
B
"Fixed the problem quickly and professionally."
D
"All done quickly and with minimal interruptions."
D
"The workers cleaned up the work area at the end of the day, and now the family is enjoying a cool apartment."
S
"We received lightning fast 5-star service from the entire Cropp Metcalf team."
P
"He offers great advice as if I were a member of his family."
A
"Ms. Teauna Alexander was very professional and walked me through the process."
N
"Jackie was fantastic at scheduling all of our services."
B
"They were all professional, fast in response, and very honest."
The service technician was great
The service technician was great, very knowledgeable, and he was a great communicator. Awesome job and very efficient!
Excellent, Patient, and Knowledgeable Technician
Nate just completed my semi-annual HVAC inspection. He gave me a very thorough evaluation of a related issue of excess humidity in the crawlspace and some actionable advice. I appreciate the amount of time he also took explaining some options for potential upcoming issues with my heart pump. He's an excellent, patient and knowledgeable technician. I've used Cropp Metcalfe for HVAC and plumbing needs for over 20 years at my rural home. I hope that, with new ownership, they continue to provide what I regard as very high quality service. They are not the least expensive, but they are certainly top-notch service providers.
Johnny was friendly and professional
The technician, Johnny, was friendly, professional, and very detailed. He explained everything he planned on doing.
Excellent Service
Javier Guzman was courteous, professional, and detail oriented. He provided excellent service.
Christopher was an excellent worker
Christopher was an excellent worker. He was professional and knowledgeable.
He was thorough, patient and courteous
Deshawn was very knowledgeable about how the HVAC system works, what had broken down, and what needed to be done to repair it. He offered written parts replacements and maintenance recommendations. He was thorough, patient, and courteous. After we chose our services, I called the office repeatedly (@10 times over @5 days) for clarification on a price (we had no number for Deshawn), but no one in management would call me back. Finally, I got a very kind woman in the office who heard my frustrations and promised to find an answer for me and call me back. Sure enough, at 8:40 AM the next morning, she called as promised with the clarification we needed… just as we were about to switch to another company after being with Cropp Metcalfe since 2014. We paid the deposit and the part was ordered and delivered to our house, although no one told us to look out for it because it would be delivered here. The same day the part came, Deshawn saw that it was delivered and, knowing we were without air, had the office call to verify the part was delivered and, even though it was late in the day, he came that same evening and got our system up and running again. He not only repaired our system quickly and efficiently but provided the customer service that kept us with Cropp Metcalfe for now.
My technician Cesar was great
My technician Cesar was great. He explained everything in detail and was able to assist me going further with my ductwork.
Very Professional and Punctual
Very professional and punctual. Explained the entire process. (Plumbing)
Very professional and courteous
Tech was very professional and courteous. Extraordinary detail and good workmanship.
Very professional and knowledgeable
Kevin was very professional and knowledgeable. He shared with us the photos he had taken inside our A/C unit. He arrived promptly and conducted a thorough inspection of our unit.
Promptly Diagnosed My HVAC Issue
Promptly diagnosed why my HVAC wasn’t functioning and got it back up and running. Very knowledgeable and polite.
Extremely Reliable and Trustworthy
We have been using Cropp Metcalfe for HVAC and plumbing about 25 years. I trust them completely and they are extremely reliable — always come when they say they will. If you get a contract with them, they will come out the next day if you have any issues.
The experience was wonderful
The experience was wonderful. Ryan and the team were professional, knowledgeable, and skilled. We were very pleased with the service performed.
Great Service
Great service. Arrived on time. Found and repaired the problem and kept us informed.
She Is an Extraordinary Representative
Teauna was professional, knowledgeable, very pleasant, and easy to work with. Give her a raise—she is an extraordinary representative of your company.
Great job: on time, expert repair
Great job: on time, expert repair/troubleshooting, courteous throughout. Well done and hope he comes back next service!
Excellent customer service!
Excellent customer service! He sent pictures and explained that my HVAC is all in the green, no problem with the coils like the tech in June said, with no pics or explanations. Thank you.
Technician Paul was a pleasure
Technician Paul was a pleasure to work with — very personable and communicative. He got right down to the issue and got us fixed.
Excellent job installing my AC/furnace
Peter and his crew with Cropp Metcalfe did an excellent job installing my AC/furnace. They worked quickly and professionally and completed the job in record time. The days were in the upper 90s, and they did a great job getting our AC working again.
Antoinette provided excellent service
Antoinette provided excellent service. She is an expert in HVAC systems and finished the job quickly. She answered all my questions and made helpful suggestions.
Pierre is an outstanding technician
Pierre is an outstanding technician. Came the same day our AC went out and had us back up and running the same day!
Did a great job explaining our AC unit
Did a great job explaining our AC unit and thermostat adjustments. Also did a thorough job making sure the system was in good shape.
Anthony is a true 5-star tech
Anthony is a true 5-star tech. Fixed the problem quickly and professionally. Explained everything clearly. The job required him to get into a pretty tight, very uncomfortable and hot spot. No problem for Anthony.
Paul did an excellent job
Paul did an excellent job diagnosing the issues and resolving them. He checked the plumbing, Freon levels, and wiring. All done quickly and with minimal interruptions.
The family is enjoying a cool apartment.
I was not there for the installation of the new HVAC system. My daughter and son-in-law were. They said it went very smoothly. The workers cleaned up the work area at the end of the day, and now the family is enjoying a cool apartment.
Lightning fast 5-star service
We called Cropp Metcalf when our hot water heater gave out, and we received lightning fast 5-star service from the entire Cropp Metcalf team. Ricky Miller was incredibly helpful on the sale side, and Marcel and Darnell did a superb job on the installation. We have been loyal customers for many years.
That’s Service I Can Appreciate
I feel like Caesar takes his time and checks my system out thoroughly. He offers great advice as if I were a member of his family. That’s service I can appreciate, so much so that I want to request him as my technician for all future visits going forward. Thanks.
Very professional service
Ms. Teauna Alexander was very professional and walked me through the process regarding the replacement of my filter in my HVAC system.
Highly recommend!
Jackie was fantastic at scheduling all of our services, and Gilbert was an excellent technician! Highly recommend!
They were all professional
I have been using them for over 10 years now and recently I lapsed on my service, but I needed a service call them. From the call centre to the service person, they were all professional, fast in response, and very honest.
