Come along for a view of our expert care team in action. Service Experts - we deliver expert HVAC and plumbing services nationwide. This video showcases the dedication of our team to provide professional service and local care for your home system needs.
Service Experts Hilton Head
Formerly Epperson Service Experts, proudly serving Hilton Head since 1981
Expert home services—locally managed with national brand support. Quick repairs, full upgrades, or anything in between.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Up to $500 off new HVAC system when bundled with water and air quality upgrades
When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.
Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26.
Jun 24, 2026
- Aug 9, 2026
Bluffton’s Lowcountry climate is unforgiving on home systems. Long, hot, humid summers and mild but damp winters put year-round pressure on HVAC equipment, and when something goes wrong, you want a team that knows this area and can respond fast. Service Experts Hilton Head has served homeowners throughout Hilton Head, Bluffton, Okatie, Beaufort, and surrounding communities since 1981, formerly as Epperson Service Experts, and our team was here long before many of our competitors were founded.
Whether you need a new system installed, an air conditioner repaired, or urgent plumbing work handled, we bring the same combination of local knowledge and national resources to every job. From planned replacements to after-hours emergencies, Bluffton homeowners count on us to show up and handle the work with care.
ACE-Certified Technicians Backed by a 4.9-Star Rating
Every technician we send to your home is licensed, bonded, insured, and ACE-certified. ACE, or Advanced Comfort Expert, is a proprietary Service Experts credential requiring ongoing training and testing beyond standard state licensing. That means every repair and installation in your Bluffton home is performed to current industry practices and manufacturer standards, not just the minimum required to pass inspection. Our 4.9 average rating on Google reflects what that standard looks like in practice.
We stand behind every job with the Service Experts Guarantee, which covers quality of installation and means work is performed exactly as the manufacturer intended. You get confidence that your home’s systems are in capable hands.
Membership Plans That Keep Bluffton Homes Running
HVAC problems don’t wait for a convenient time, and in a coastal climate that demands as much from home systems as Bluffton’s does, staying ahead of maintenance matters. Our membership programs give homeowners a structured way to protect their equipment and help reduce the cost and stress of reactive repairs.
Choose from one of these programs:
Service Experts Advantage Program™: Lease energy-efficient equipment with no upfront payment. This program covers parts and labor, scheduled maintenance, and around-the-clock priority service for one fixed monthly payment, so there’s no large capital outlay to get started.
Maintenance+ Membership: Protect your investment with routine maintenance visits, a 15% discount on repairs and services, priority scheduling and installation, no after-hours service fees, a 1-year guarantee on repairs, and a Home Health™ Report Card delivered on every visit.
Both programs are built for real homes and real budgets, so you get consistent care without surprises.
Serving Bluffton & Beaufort County Communities
From Shelter Cove and May River to Sea Pines and Port Royal, Service Experts Hilton Head serves the full range of communities across the Hilton Head and Bluffton area, including Okatie and Beaufort. Every service call comes with upfront pricing and clear communication, whether it’s a quick repair or a full system replacement.
Why Bluffton’s Coastal Climate Demands More from Your HVAC System
Bluffton’s position in the Lowcountry makes system selection and maintenance more consequential than in most markets. High humidity stresses HVAC equipment, contributes to indoor moisture issues, and accelerates corrosion on outdoor units exposed to salt air from nearby tidal marshes. Extended cooling seasons place above-average demand on air conditioners and heat pumps, while mild but damp winters still require well-maintained heating solutions. Our team handles AC repair, AC installation and replacement, heating services, plumbing, and preventive maintenance across homes of any size or age throughout Beaufort County.
Our Experts Make You Feel Right at Home
Creating comfortable, efficient homes with expert service and innovative solutions.
The Service Experts Guarantee
We promise that every piece of equipment we work on and install will be set up with care and precision—exactly as the manufacturer intended.
Fast Response, Anytime You Need Us
From emergency repairs to routine maintenance, we respond quickly to keep small HVAC issues from becoming major disruptions.
Licensed, Bonded & ACE-Certified Experts
Our nationally certified, ACE-certified professionals are licensed, bonded, and insured, delivering top-tier expert service with complete peace of mind.
Schedule Anytime, Day or Night
Book your appointment whenever it's convenient for you. Our scheduling and customer support are available 24 hours a day, 7 days a week.
Service Experts Hilton Head is part of the Service Experts network, which has been trusted since 1996, and has served Hilton Head and Bluffton since 1981. That combination gives our customers decades of local experience backed by national-scale training, technology, and support. The result is community-focused service with resources many local HVAC companies don’t have access to.
"One week later everything is perfect and I won’t have to worry about it again for years!"
R
"They were friendly and efficient."
A
"They corrected the problem quickly and I was able to enjoy my A/C in no time!"
N
"Very professional and he found a problem that we would have never noticed with a part that had melted."
M
"Alfred was very knowledgeable and courteous."
S
"Customer Service Representative, Bob, went the extra mile on a Saturday to help us."
G
"Bad motor on A/C unit, fixed and back in the cool again."
G
"Quick response time and very low diagnostic fee compared to other companies!"
J
"Very impressed with their prompt service and professionalism."
K
"The serviceman was so knowledgeable he saw the issue in 2 seconds."
C
"The price was very reasonable for that."
S
"Alfred Robinson was kind, pleasant and very knowledgeable about our system."
G
"Your service tech was very professional and polite."
K
"John Matits is the best, most knowledgeable and professional technician."
L
"The technician was very pleasant and knowledgeable, he was efficient and explained what the problem was."
M
"They explain everything, especially any questions you have."
A
"They quickly figured out what others could not!"
M
"Very personable and very efficient."
C
"The service was done efficiently."
E
"Arnold always communicates well and expertly resolves the issue."
M
"Articulate and knowledgeable technician."
M
"They were courteous, efficient and explained my situation clearly."
M
"Very professional and cleaned up everything."
H
"He was really friendly and thorough and easy to work with."
Y
"Quick and courteous."
B
"Their service and expertise were exceptional."
K
"Oscar was a great technician, he was very helpful in explaining the report results, good and bad."
J
"Within the same day, technicians Arnold and Chris came over to my house, diagnosed the problem, and made the needed repairs."
D
"He called 30 minutes prior to arriving, which I really appreciated."
Al did an amazing job.
Al did an amazing job. I highly recommend Service Experts.
Very good service and communication
Called to have my 11-year-old air conditioning system serviced. Turns out not only did I need a new one, but my hot water system was also not up to par. One week later everything is perfect and I won’t have to worry about it again for years! Very good service and communication!
They Were Excellent
Two service people came. They were friendly and efficient. Checked out the air conditioner and gave advice on how to help the equipment when it is very hot outside. They were excellent.
Very friendly and knowledgeable!
Very friendly and knowledgeable! They corrected the problem quickly and I was able to enjoy my A/C in no time! Thank you! I would highly recommend you contact them if you have any issues with your A/C!
Semi-annual checkup with Jacob
We had our semi-annual checkup with Jacob. Very professional and he found a problem that we would have never noticed with a part that had melted. He did the repair and prevented us from going without A/C!
Same-Day A/C Check
They were able to come the same day to check our A/C, which had started making a concerning noise. Alfred was very knowledgeable and courteous, and provided the info we need to determine a path forward.
Replaced two HVAC systems
Replaced two HVAC systems in a timely and professional manner. Customer Service Representative, Bob, went the extra mile on a Saturday to help us. The installation took only one day. The installers were courteous and efficient. Working around nine children is not easy!
Great Service and Technicians
Relatively new to living on Hilton Head, I asked a friend about A/C service. Without hesitation I was told about Service Experts. I could not agree more. Bad motor on A/C unit, fixed and back in the cool again. Great service, and technicians!
My technician Arnold was amazing!
My technician Arnold was amazing! Really detailed about everything. Took the time to help me understand all costs and options. Quick response time and very low diagnostic fee compared to other companies! Will only be using Epperson for all my HVAC needs!
Very impressed with their prompt service
Very impressed with their prompt service and professionalism. Highly recommend!
In About an Hour Our House Was Back to Normal
They came out at 9 p.m. to fix the mistakes made by the company our system was under contract with that rendered it useless. It was pushing 80 in the house with company coming the next day. The serviceman was so knowledgeable he saw the issue in 2 seconds, was here about 15 minutes, and in about an hour our house was back to normal.
The price was very reasonable
I didn't want to scare anyone with the price that I posed. My A.C. unit is fine, but I have to have a new pan put underneath it, which is kind of above the average time of just a regular A.C. repair, so the price was very reasonable for that.
Alfred Robinson Was Very Knowledgeable
Our repairman arrived when expected to repair our HVAC system. Alfred Robinson was kind, pleasant and very knowledgeable about our system. He even returned the same day after we needed some wiring work done to complete the repair.
Very professional and polite
Your service tech arrived on time and was very professional and polite!
Most Knowledgeable and Professional Technician
John Matits is the best, most knowledgeable and professional technician at Epperson Service Experts, Bluffton, SC.
The technician was very pleasant
The technician was very pleasant and knowledgeable, he was efficient and explained what the problem was. But he resolved the problem; it feels nice and cool in my home now. Thank you. The service to my unit was good.
They Explain Everything
What I like about them is they explain everything, especially any questions you have.
They quickly figured it out
They quickly figured out what others could not! Great service! So glad we switched to them.
Al is wonderful!
Al is wonderful! Very personable and very efficient. He is my regular guy.
The service was done efficiently
The service was done efficiently, and the technicians were respectful.
Services Are Always of the Highest Level
Arnold has been our service technician for HVAC several times. The services are always of the highest level. Arnold always communicates well and expertly resolves the issue. I highly recommend Service Experts.
Fast Diagnosis and Quick Fix
Arnold H. did a fast diagnosis of what was wrong and quickly fixed it. Articulate and knowledgeable technician.
Very positive experience
Very positive experience with Arnold and assistant. They were courteous, efficient and explained my situation clearly. I have confidence in their expertise.
New Water Heater Works Great
Oscar did a great job - very professional and cleaned up everything. New water heater works great!
Really friendly and thorough
Ryan came to do the annual service on our AC. He let us know when he was on the way and was on time. He was really friendly and thorough and easy to work with.
Al and Scott did a great job!
Al and Scott did a great job! Quick and courteous.
Service and expertise were exceptional
John and Scott were here. Their service and expertise were exceptional.
Oscar was a great technician
I was pleased with the ease of online booking of our home plumbing inspection. Oscar was a great technician, he was very helpful in explaining the report results, good and bad. His professionalism was much appreciated! I would not hesitate to use them for repairs.
Excellent Service
Excellent service. I was having a problem with my air conditioning system and I called Service Experts. Within the same day, technicians Arnold and Chris came over to my house, diagnosed the problem, and made the needed repairs. These guys were so good that I signed up for the Service Experts’ HVAC Maintenance & Membership program. From a very satisfied customer, I highly recommend Service Experts.
Replaced a Faulty Blower Quickly
Arnold came out today and replaced a faulty blower. He called 30 minutes prior to arriving, which I really appreciated, and was done with the job in no time at all. Thanks, Arnold!
