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$179 Tune Up + Drain Cleaning Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • $179 Tune Up + Drain Cleaning.

    Save $245 when you bundle two essential services to prepare your home for summer.

    Offer available when both tune up and drain cleaning are scheduled. Valid at select Service Experts locations, call for more details. Jun 24, 2026 - Aug 9, 2026
  • Up to $500 off new HVAC system when bundled with water and air quality upgrades

    When you lease or purchase a new HVAC system, save up to $500 when you add qualifying water treatment or indoor air quality solutions.

    Offer available on qualifying products. $300 off when bundled with one water or indoor air quality product. $500 off when bundled with two water or indoor air quality products. Promotion must be claimed by 8/9/26 and installed by 8/15/26. Jun 24, 2026 - Aug 9, 2026
  • 80% off first year’s price of an annual Plumbing Membership.

    Upgrade your membership to include plumbing coverage for only $12 for the first year*.

    Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid at select Service Experts locations, call for more details. Jun 3, 2026 - Jul 31, 2026
  • Limited
    Time
    Offer!
    $0 Diagnostic for Maintenance+ Members

    $0 HVAC diagnostic for Maintenance+ members. Valid for new and active members. The $0 fee applies only when recommended repair is completed and paid at time of service.

    Promotion valid for service visits occurring 3/16/26 – 8/31/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Aug 31, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • NEW HVAC SYSTEM as low as $150/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
  • $99 Drain Cleaning Special. Regularly $235, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • C
    "Thank you for the great service, CJ."
  • D
    "Paul and Jeremy were wonderful to answer all our questions."
  • D
    "Latiana McWhorter, the technician, was on time and did a great job. She was very professional and courteous."
  • R
    "Perfect combination of technical and personable folks."
  • J
    "We had a great experience with our technician, Latiana."
  • C
    "He located a gas leak at the valve junction which had gone unnoticed."
  • D
    "Install of furnace was done timely and professionally."
  • A
    "Service is always white glove level with cleanliness, respect for space, and polite and courteous interactions."
  • M
    "Michael was courteous and very professional in explaining what he was doing."
  • B
    "Cody and Dan walked me through the process and let me know what may need attention soon!"
  • l
    "Was incredibly impressed with Adam and his technician. Communicated beautifully."
  • C
    "Was very professional, courteous, and informative."
  • T
    "Tyron H. and Joe V. went above and beyond with their service today."
  • J
    "Efficient, professional, courteous, prompt—my experience with Michael Mullins."
  • A
    "He spent a lot of time and explained everything to me."
  • E
    "Cody is an A+ technician—friendly, efficient, reliable, and so knowledgeable."
  • M
    "They did a full replacement of my old galvanized pipes and hooked up a new water heater in a matter of hours."
  • D
    "My technician was fast, efficient, and answered any questions that I had."
  • m
    "Sterling Foor did an excellent job and provided honest advice."
  • T
    "AC checkup in 2026 by Mack Baca was exceptional: professional, thorough, and friendly."
  • E
    "He arrived on time and completed the work quickly and efficiently."
  • C
    "Michael Mullins was very polite and professional."
  • J
    "Very friendly service and efficient."
  • R
    "He was very knowledgeable and helpful."
  • R
    "Polite, professional and timely."
  • e
    "Cody was very knowledgeable and professional."
  • M
    "Tony was so respectful and very knowledgeable."
  • C
    "Appreciated the service technician, Michael Mullins, for doing a thorough servicing of my HVAC system."
  • A
    "Tucker was an amazing technician to have. He was very professional and quick to diagnose the issue."
  • D
    "Stan was very professional and did a great job."
Thank you for the great service, CJ
Thank you for the great service, CJ. I appreciate you. See you.
Friendly, Knowledgeable, and Patient
Paul and Jeremy were wonderful to answer all our questions. They even drew a picture and showed photos of what is happening with our HVAC system. Friendly, knowledgeable, and patient.
Did a great job
Latiana McWhorter, the technician, was on time and came and did her HVAC system maintenance and did a great job. She was very professional and courteous. Most of all, she brought an air filter to replace the old one. :)👍🏽
Great techs
Great techs. Perfect combination of technical and personable folks. It is like talking to really smart friends! Thanks for your help.
She is great.
We had a great experience with our technician, Latiana. She is great. Knowledgeable and very personable.
He Is a Credit to Service Experts
Mack was on time and very professional. He located a gas leak at the valve junction which had gone unnoticed. As well as in the past, he has made a very good impression on me and the super service job he always does. He is a credit to Service Experts.
Install of furnace was done timely
Install of furnace was done timely and professionally. All I could ask for.
Service is always white glove level
Service is always white glove level with cleanliness, respect for space, and polite and courteous interactions. Thank you, TJ, for your service today in my annual maintenance checkup/tune-up.
I'm very happy with Michael
My yearly tune-up was excellent in that the young man showed in the scheduled timeframe. Michael was courteous and very professional in explaining what he was doing. He cleaned up very well after checking out all the systems. I'm very happy with Michael and Service Experts. I've been a customer since 1988.
Very professional
Had my furnace and air conditioning units serviced! Cody and Dan walked me through the process and let me know what may need attention soon! Very professional!
Excellent Service
Was incredibly impressed with Adam and his technician. Communicated beautifully. Had replacement air conditioner within two days installed after years on the older unit they kept running for Mom for years past its time. Friendly, very professional staff. Excellent service.
Technician TJ did a great job
Technician TJ came out and did a great job. Was very professional and courteous and informative.
Went Above and Beyond
Tyron H. and Joe V. went above and beyond with their service today. Friendly, professional, and detail oriented.
Efficient, professional, courteous, prompt
20 April 2026 - Efficient, professional, courteous, prompt—my experience with Michael Mullins conducting my Advantage inspection of my HVAC system, answered all questions fully.
Jesse was fantastic!
Jesse was fantastic! He spent a lot of time and explained everything to me.
Cody is an A+ technician
Cody is an A+ technician. Friendly, efficient, and reliable. So knowledgeable. He was able to diagnose and fix the problem right away. The customer service staff has been the same—nice and helpful.
Sterling and Stan Were Awesome!
Sterling and Stan were awesome! They did a full replacement of my old galvanized pipes and hooked up a new water heater in a matter of hours. Great work!
Fast, Efficient, and Helpful Technician
Michael Mullins, my technician, was fast, efficient, and answered any questions that I had. Great service!
Excellent Job and Honest Advice
Sterling Foor did an excellent job, provided honest advice, and recommended great solutions for our unique plumbing problem.
AC checkup in 2026 was exceptional
AC checkup in 2026 by Mack Baca was exceptional. Professional, thorough, and friendly. Inspected everything, answered questions, cleaned out the condensate drip pan and drain, and cleaned the outdoor coils with a brush and water spray. Found a small deviation in the capacitor reading and provided a quote to fix on the spot. I thought Stevenson's quote was very high for a $20 part and 10–20 minutes of work. I took a pass on that work. Previously, Kenneth Wooten was very professional and knowledgeable. He checked out my AC thoroughly and reported on the results. He even changed my filter and diagnosed a small problem with my humidifier. Good service at a great price.
I'd Definitely Use Their Services Again
Jesse was very responsive when addressing my drain issues. He arrived on time and completed the work quickly and efficiently. I'd definitely use their services again and would highly recommend them to others.
Very polite and professional
Michael Mullins was very polite and professional. Monday, April 6, 2026
Very good and very informative service
The service was very good and very informative as to what I should know about keeping my equipment in good condition. Very friendly service and efficient. Thank you, Stevenson, for excellent service.
Excellent Technician
Service call for routine inspection performed by Mack B. I had questions about my Aprilaire unit and he was very knowledgeable and helpful. Excellent technician.
Fantastic Furnace Service
Michael Mullins did a fantastic job servicing our furnace. Polite, professional and timely.
Very knowledgeable and professional
Cody was very knowledgeable and professional in his troubleshooting of the multiple problems with my HVAC system.
Hands down the best
This company is hands down the best. Tony was so respectful and very knowledgeable. He told us what was wrong with our HVAC in no time and provided excellent service. He arrived in the time frame given and was done in no time. Price was fair. Now we have heat/AC again! We couldn't be happier with the service provided. Will definitely use this company in the future and recommend them to anyone needing assistance.
Very professional and hard working
Appreciated the service technician, Michael Mullins, for doing a thorough servicing of my HVAC system. Helped to diagnose a faulty capacitor and resolved to make sure I was understanding of those things that might need attention down the road. Very professional and hard working!
Highly recommend this company
Tucker was an amazing technician to have. He showed up promptly and immediately went to work. He was very professional and quick to diagnose the issue. The price was very reasonable as well. Highly recommend this company.
Stan was very professional
Stan was very professional and did a great job fixing my sump pump.
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