Top
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system Learn More

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system

    Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.

    Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
  • Limited
    Time
    Offer!
    New Air Filtration system as low as $43/month

    Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 16, 2026 - May 16, 2026
  • Limited
    Time
    Offer!
    $0 HVAC diagnostic for Maintenance+ members

    Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.

    Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law. Mar 16, 2026 - Jun 30, 2026
  • Limited
    Time
    Offer!
    Earn up to $1,800 in rebates when you purchase a qualifying Lennox system

    System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details. Mar 9, 2026 - Jun 12, 2026
  • Limited
    Time
    Offer!
    Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • Limited
    Time
    Offer!
    NEW HVAC SYSTEM as low as $142/month

    NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.

    Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information. Mar 1, 2026
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • WHOLE-HOME GENERATOR SYSTEM for Just $217/Month!

    Lease New, High-Efficiency Equipment: Upgrade your home's reliability with the latest technology. No Upfront Cost. All-Inclusive Service: We handle all future repairs and routine maintenance so you don't have to. Worry-Free Budgeting: One fixed, predictable monthly payment.

    See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
1 /
 logo
Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • O
    "The agents were very helpful, caring, and kind."
  • M
    "John was excellent in helping and cleaning up my HVAC."
  • L
    "Lawrence the technician was very knowledgeable, courteous, and respectful."
  • S
    "On time to do preventative maintenance and he found a problem."
  • P
    "He was friendly, courteous, and did a great job with my toilet repair and a new bathroom faucet installation."
  • P
    "If needed for another issue I will definitely request Lawrence."
  • J
    "Can’t say enough good things about the installations and employees."
  • B
    "John P and Chuck are a great team. Knowledgeable, polite, and thorough."
  • C
    "Very knowledgeable and quick. Polite, etc."
  • G
    "Lawrence was a great technician. He answered all of my questions and was a wealth of knowledge."
  • M
    "This experience has been very efficient and prompt."
  • A
    "They are always extremely thorough and helpful."
  • F
    "My technicians Mike and Ben were courteous, prompt, and knowledgeable about my system issues."
  • E
    "Lawrence was able to help us out even though it was late at night and insisted he would rather get the work done than let it sit and get worse."
  • F
    "They definitely seemed to know what they were doing and talking about."
  • J
    "He was easy to talk to and had great rapport with me."
  • R
    "Technician was very informative and courteous."
  • J
    "Super nice guy and very professional."
  • D
    "Very professional, informative work."
  • T
    "Jason and Michael were excellent. They were friendly, professional, and got the install done in a timely manner."
  • T
    "Israel was so helpful and was able to answer all of my questions."
  • s
    "Very professional. Great job, nice and polite."
  • P
    "They were timely and efficient."
  • C
    "The technician spent the proper time checking each system and was very courteous."
  • K
    "Very quick service. Jason was very respectful and acknowledged our problem with our AC unit."
  • M
    "He was amazing and so dedicated to helping us girls fix our AC unit!"
  • T
    "Very knowledgeable and respectful. I will request him for every service."
  • C
    "Israel was so nice and helpful!"
  • R
    "You are a 5 star company in my opinion."
  • D
    "John arrived early, located the problem quickly, and kept me informed of his progress along the way."
Excellent Service
Excellent service. The agents were very helpful and caring and kind.
John was excellent
Service Experts was here April 28th, 2026. John was excellent in helping and cleaning up my HVAC. He was friendly, punctual, polite, and knowledgeable. Yes, I would recommend him and his company.
Outstanding Job Repairing Our Plumbing
Lawrence the technician was very knowledgeable, courteous, and respectful. He did an outstanding job repairing all of our plumbing problems and corrected the water softener system issues.
On-Time Preventative Maintenance
On time to do preventative maintenance and he found a problem that was fixed under warranty.
Friendly, Courteous, and Prompt
My service tech, John Gamble, arrived promptly. He was friendly, courteous, and did a great job with my toilet repair and a new bathroom faucet installation. Thanks, John!
Lawrence was on time and friendly
Lawrence was on time and friendly. If needed for another issue I will definitely request Lawrence.
Can’t say enough good things
The fellows did a great job replacing our HVAC system and water heater about a month ago. Jason came back today to add in a filter system (not enough room to install initially). Can’t say enough good things about the installations and employees.
Great Team, Great Job!
John P and Chuck are a great team. Knowledgeable, polite, and thorough. Great team, great job!
They are great!
They are great! Very knowledgeable and quick. Polite, etc. Great job, guys!
Great experience
Great experience. They resolved my issue. Lawrence was a great technician. He answered all of my questions and was a wealth of knowledge.
Very Efficient and Prompt Service
I had a new furnace installed by Service Experts nearly 5 years ago, and it has been a great unit which has helped bring down our electric and gas bill. Today, Joe Kelly came out to check what might have caused the thermostat to stop working. He was able to get the thermostat replaced under warranty. This experience has been very efficient and prompt. Joe Kelly is a very courteous and helpful technician.
Extremely Thorough and Helpful
I have been using Service Experts for their real estate camera line inspections. They are always extremely thorough and helpful.
Great service
My technicians Mike and Ben were courteous, prompt, and knowledgeable about my system issues. Great service. Thank you.
Couldn’t Have Had a Better Experience
Started having an issue with our plumbing that we couldn’t fix ourselves, so we reached out. Lawrence was able to help us out even though it was late at night and insisted he would rather get the work done than let it sit and get worse. It took about an hour, and he was very thorough, trying to make sure everything worked well and everything was cleaned up after. Couldn’t have had a better experience, great to work with.
They Knew What They Were Doing
Our heater unit went out and air-conditioning stopped working. They came out and looked at things and definitely seemed to know what they were doing and talking about. They offer a top-of-the-line system by the American-made company Lennox. Chuck spent a lot of time at our home answering lots of questions and giving us a good amount of options. He’s still working with us. We definitely want them to help us with a new HVAC system.
I definitely want him coming back
Lawrence came out and looked at the check valve in my basement. He gave me options to solve my problem and made sure I was well informed. He was easy to talk to and had great rapport with me. I definitely want him coming back to do the work!
Technician Was Very Informative
Technician was very informative and courteous. I was satisfied with his answers to my questions. Appeared very knowledgeable in heating and air. Completed service in a timely manner. Thanks.
AC is working great now
Jason came and replaced the blower motor on our AC unit in the attic. Super nice guy and very professional. AC is working great now.
Excellent, Professional Job
Jason showed up on time and proceeded to do an excellent job. Very professional, informative work.
Excellent, Friendly, Professional Install
Jason and Michael were excellent. They were friendly, professional, and got the install done in a timely manner. The whole process was quick as well. It was less than a week between our furnace dying and a new system being fully installed - Ben kept the process progressing smoothly throughout the week.
Israel was so helpful
Israel was so helpful and was able to answer all of my questions. He was very polite and explained everything he was doing. I hope we get him every time!
Very professional
John P came out, inspected unit, cleaned outside unit. Very professional. Great job, nice and polite.
Timely and efficient service
They were timely and efficient and now I have heat.
Very pleased with the technician
This was the 6-month scheduled maintenance on the 3 different HVAC systems in our house. The technician arrived within the scheduled window for service. All 3 systems were in working order. The technician spent the proper time checking each system and was very courteous. He even used a vacuum to clean up after coming out of the attic. Very pleased with the technician and service. No extra costs were incurred from this visit.
Great and fast service
Very quick service. Was here the next day. Jason was very respectful and acknowledged our problem with our AC unit. Great and fast service.
He was amazing and so dedicated
Jason came over and reconfigured our thermostat. He was amazing and so dedicated to helping us girls fix our AC unit!
Jason Italo did an amazing job
Jason Italo did an amazing job with my service of my system. Very knowledgeable and respectful. I will request him for every service. Keep up the excellent service.
Very good experience
Israel was so nice and helpful! Very good experience.
You Are a 5 Star Company
I was very pleased with the service Service Experts gave. They fixed the part my air conditioner needed. Thank you guys - you are a 5 star company in my opinion.
Very professional and thorough
John arrived early and went right to work. He located the problem quickly and also pointed out potential problems. He was very professional and cleaned up his work area. He kept me informed of his progress along the way. I will recommend him to others and use him again.
1 /
Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.