Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Maintenance+ members exclusive discount with the purchase or lease of a new hot water heater
Offer available for active Maintenance+ customers. Purchase or lease a new hot water system from 8/19/26 - 9/30/26 and receive $250 off installation price. System must be installed by 10/3/26.
Aug 19, 2026
- Sep 30, 2026
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune up; call for pricing. $110 off our standard $189 rate.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Lease New, High-Efficiency Equipment: Upgrade your home's reliability with the latest technology. No Upfront Cost. All-Inclusive Service: We handle all future repairs and routine maintenance so you don't have to. Worry-Free Budgeting: One fixed, predictable monthly payment.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Earn $600 in rebates with a qualifying Lennox HVAC system
System rebate requires the purchase or lease of a Lennox indoor/outdoor unit. System add-ons do not qualify for an induvial rebate. Rebate offer valid from 8/17/26 to 9/13/26 and must be installed by 9/20/26 and submit claims by 10/20/26. Rebate is paid in the form of a Lennox prepaid Mastercard ®.
Lennox Cool Down Event offers a $600 Lennox-funded consumer rebate on qualifying Dave Lennox Signature®, Elite®, and Merit® systems. All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Aug 21, 2026
- Sep 13, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
D
"Daniel came out and did a great job of cleaning our furnace."
C
"He arrived on time, was professional and courteous, and completed the maintenance thoroughly and efficiently."
D
"Excellent customer service and efficient in his work. Couldn't ask for a better person."
r
"Very knowledgeable; would recommend."
L
"They were professional and did a great job servicing our system."
L
"Moe was fast, friendly, and knowledgeable! Saved our day with our AC/HVAC repair."
R
"He is polite, on time and very detailed in his work both diagnostic and in repair."
P
"The tech was knowledgeable and resolved my issue quickly."
Z
"Leonard did a great job and identified some issues we had."
L
"I highly recommend Service Experts; have had maintenance contract with them since HVAC installed 2013 - always excellent service."
L
"We are extremely pleased with the money we have since saved on our cooling and heating bills."
L
"Excellent tech, on time and explained everything thoroughly."
J
"These experts did an outstanding job."
J
"Exceptional service from Leonard and the team."
M
"With all the changes, still a very good experience."
K
"Devonte made sure my air-conditioner and my mother’s are ready for a hot Kansas City summer."
D
"He completed the service work and minor repair to the A/C quickly and efficiently and kept me informed as to status."
J
"Our service expert, Daniel Semotuk, went above and beyond during a routine maintenance check."
R
"My technician Mark was excellent, very knowledgeable."
J
"He took the time to explain what he was doing to check the performance of my HVAC system and advised me on preventative maintenance."
M
"Gavin and Mo were thorough, professional, and honest about my AC system during the bi-annual checkup."
P
"They have not let me down yet."
P
"Dan S was thorough and fixed the problem."
W
"A plumber arrived, assessed the issue, and developed a solution that was inexpensive and met every single expectation."
A
"I may just take out a membership if I can have him as my service man."
K
"He provided complete information on what was working and what was needed."
S
"Arrived at the time promised and kept me informed about what he found."
C
"Moe is wonderful about explaining everything to me."
C
"Moe provided exceptional customer service and was extremely helpful in explaining the issue."
L
"He came out late when we were having a leaking problem."
Excellent service!
Daniel came out and did a great job of cleaning our furnace. Excellent service!
Excellent Experience with Technician Alexander Lozada
I had an excellent experience with technician Alexander Lozada with Service Experts during my recent A/C maintenance appointment. He arrived on time, was professional and courteous, and completed the maintenance thoroughly and efficiently.
Alexander did an outstanding job explaining the condition of my A/C unit, providing clear updates throughout the service, and making sure I understood everything that was done.
Thank you for a job well done!
Couldn't Ask for a Better Person
Austin was prompt as he stated. Excellent customer service and efficient in his work. Couldn't ask for a better person. He asked about the issue, looked at the problem, and gave me options. I decided on what to have done, he acquired the parts and made the repairs before I was aware. He deserves an upgrade.
Very Knowledgeable
Tech was here on time and called to let me know when he would arrive. Very knowledgeable; would recommend.
They Were Professional
Summer service. They were professional and did a great job servicing our system. Thanks.
Moe Was Fast, Friendly, and Knowledgeable
Moe was fast, friendly, and knowledgeable! Saved our day with our AC/HVAC repair and even noted safety precautions we needed to take in the future with a stop break. So grateful for Moe's service!!
Polite, on time, and very detailed
Alec, the technician, is here for plumbing problems. He was here before for our kitchen sink repair. Again, he is polite, on time and very detailed in his work both diagnostic and in repair. We highly recommend them for any plumbing problems for your home should you have any plumbing issues.
Resolved My Issue Quickly
The tech was knowledgeable, well equipped, and resolved my issue quickly.
Leonard Did a Great Job
Leonard did a great job and identified some issues we had. He was able to correct them on the spot. Thanks, Leonard.
Excellent, Honest & Thorough Service
Excellent, honest, and thorough service by technician Leonard. Maintenance and repairs clearly explained. Easy to schedule needed repairs. I highly recommend Service Experts; have had a maintenance contract with them since HVAC installed in 2013 - always excellent service done by thorough, respectful technicians. Kudos to very pleasant, helpful scheduling staff too.
Excellent Job Explaining Everything
Today, 2-25-21, Technician Michael Crow came to do our first furnace check-up on the new Lennox HVAC unit that was installed in our home in June 2020. Michael did an excellent job, as usual, of explaining things to me, answered all my questions, and made me feel very special as a Neal Harris Service Experts “Advantage Customer”! Thanks so much, Michael!
Also, I want to thank Chris Gephart (Sales Representative) for signing us up last June 2020 for the installation of our new energy-efficient HVAC unit with a Pure Air filter and UV light, as well as signing us up for the Advantage Program which has given us VIP treatment from Chris and his staff! Chris did an excellent job of explaining everything to us, which made our decision so much easier. We are extremely pleased with the money we have since saved on our cooling and heating bills. The HVAC unit distributes the cool or warm air so evenly all over our house, which was not the case with our old AC and old furnace units. Chris, thanks so much for all the responsive, great service you have given us with this incredible Advantage Program!
Sincerely,
Linda Singer
Excellent tech, on time
Excellent tech, on time and explained everything thoroughly. You should be proud to have Leonard on your team.
Outstanding job fixing my AC
These experts did an outstanding job in getting my air conditioning fixed. Truly great job by all.
Exceptional Service from Leonard and the Team
Exceptional service from Leonard and the team; year after year!
A very good experience
With all the changes, still a very good experience. Been with them for a number of years.
Ready for a Hot Kansas City Summer
Devonte made sure my air-conditioner and my mother’s are ready for a hot Kansas City summer. Thank you for your expertise and fearless climb onto the roof of our condo complex. Appreciate you!
Very positive experience
As usual, I had a very positive experience with the service I received from Neal Harris. A/C tech Leonard Mulkey called about 20 minutes prior to his scheduled arrival time. He completed the service work and minor repair to the A/C quickly and efficiently and kept me informed as to status. I was well satisfied with the service.
Highly recommend this team of experts
Neal Harris has been wonderful to work with; every service person is knowledgeable and friendly, every staff person efficient and kind. Our service expert, Daniel Semotuk, went above and beyond during a routine maintenance check. Highly recommend this team of experts.
My Technician Mark Was Excellent
My technician Mark was excellent, very knowledgeable and good communication with me on all aspects of the project.
Very professional, friendly, and efficient
My technician, Mr. Leonard Mulkey, was very professional, friendly, and efficient. He took the time to explain what he was doing to check the performance of my HVAC system and advised me on preventative maintenance to give me peace of mind that my unit would continue operating. I heartily recommend Service Experts for anyone's HVAC service needs.
A very friendly team
Gavin and Mo were thorough, professional, and honest about my AC system during the bi-annual checkup. I didn't need any extra work, and the duo happily explained everything to keep an eye on. A very friendly team. Thank you, Service Experts!
They have not let me down yet
We have been using them for years. They have not let me down yet.
Thermostat Needed Fixed After Storm Outage
Thermostat needed fixed after storm outage. Dan S was thorough and fixed the problem.
Totally recommend
Totally recommend. Had a plumbing issue and needed an immediate response. A plumber arrived, assessed the issue, and developed a solution that was inexpensive and met every single expectation. The plumber, Austin, came up with an extremely viable solution that was extremely inexpensive and well valued for the amount of money paid.
This company will definitely get my next phone call for air-conditioning, heating, or cooling issues. I would like to point out that Austin is an amazing ambassador for their company.
Leonard Was Amazing
Leonard was amazing! I may just take out a membership if I can have him as my service man. I appreciated that he didn’t try to upsell me anything at the home I own in KC!
Ryan was an excellent technician
Ryan was an excellent technician. He provided complete information on what was working and what was needed. He was also friendly.
Very efficient in making repairs
Our technician, Ryan Rizo, arrived at the time promised, kept me informed about what he found, gave me realistic options for my repair, and was very efficient in making the repairs needed.
I highly recommend him
Moe is wonderful about explaining everything to me. He shows me pictures/videos of what needs to be addressed. I highly recommend him.
Moe provided exceptional customer service
Moe provided exceptional customer service and was extremely helpful in explaining the issue of previous work that was done just two weeks ago. Thanks.
Moe was great
Moe was great. He came out late when we were having a leaking problem. In 1.5 hours it was all done and fixed. It was hot and gross, but he was still nice and so polite and fast.
