Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Waived fee for all HVAC, Plumbing, Electrical and Water service calls.
Promotion valid for service visits occurring 8/20/26 - 9/30/26. Cannot be combined with other offers outside of membership discounts. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Aug 20, 2026
- Sep 30, 2026
Offer not valid on prior purchases and may not be combined with other offers except member discounts. Excludes oil furnaces or boiler tune-up; call for pricing. $140 off our standard $189 rate. Valid from 9/19/26 through 10/31/26.
Sep 19, 2026
- Oct 31, 2026
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
Maintenance+ members exclusive discount with the purchase or lease of a new hot water heater
Offer available for active Maintenance+ customers. Purchase or lease a new hot water system from 8/19/26 - 9/30/26 and receive $250 off installation price. System must be installed by 10/3/26.
Aug 19, 2026
- Sep 30, 2026
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Regularly $235. Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
80% off first year’s price of an annual Plumbing Membership
Upgrade your membership to include plumbing coverage for only $12 for the first year*
Must have HVAC membership to receive Plumbing add-on discount. Promotional plumbing add-on price; save $48 in the first year with discount. Annual membership promo price of $12 must be paid up front. After the first year, standard pricing applies (currently, $60/year). Valid from 9/19/26 through 10/31/26 at select Service Experts locations, call for more details.
Sep 19, 2026
- Oct 31, 2026
Earn up to $1,800 in rebates when you purchase or lease a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual offers. Rebate offer valid from 9/19/26 until 12/4/26 and must be installed by 12/11/26 and submit claims by 1/10/27. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment varies by Service Experts location, call your local Center for more details.
Sep 19, 2026
- Dec 4, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
G
"The gentleman arrived at the designated time, and was very efficient in doing his work."
B
"I received great notification regarding the arrival time of the tech."
E
"Technician Ed was absolutely amazing! Very informational, absolutely professional, very respectful. I'm sure whatever he's making is not near enough!"
K
"Chris Larson did great work, showed up on time and was a pleasure to work with. I will definitely use them again."
B
"Thank you to Nick and Chris for coming out early to fix my AC cooling issue. Appreciated the discount and the professionalism of Nick and Chris."
G
"Immediately diagnosed the problem and the fix. Very professional service!"
A
"They had the whole crew there and got me up in less than 8 hours! They are the best!"
C
"I have air now and would highly recommend Service Experts and Efren."
P
"Very knowledgeable about the issues I was having with my HVAC unit."
B
"Communicative, helpful and honest."
l
"Received excellent customer service today on my AC and hot water maintenance."
z
"Brandon Ty and Eric did a great job."
A
"He was extremely thorough and repaired our upstairs and downstairs air conditioning."
B
"Brandon was excellent. Quick diagnosis and repair."
r
"Technician Jack Grady did an excellent exam and tune-up."
K
"Thanks so much, Joe, for getting my unit fixed!"
L
"He serviced my unit in no time flat and offered helpful advice."
G
"He answered all my questions and was super knowledgeable."
J
"Edward was very nice and thorough and completely informative."
C
"The speed, quality, and customer service were truly top-tier."
A
"Thank you so much for your professionalism and making sure we were up and running well before you left!"
J
"Had a great experience yesterday with our technician Efrain."
S
"My service person, Will Reyes, was professional and efficient and the price was very reasonable compared to other quotes I've received."
D
"Mr. Ty was a great professional; he was truthful and forthcoming regarding the issues with my AC unit."
C
"He was very thorough with his inspection and kept me informed about his findings."
J
"Jose came to the house and installed a better filtration system on the upper unit and replaced a bulb in the lower unit."
A
"Very friendly, explained everything, and was very professional."
S
"Have been member of service maintenance program for many years. Highly recommend."
K
"It was a great pleasure to work with the whole team so that we could get our house cool again for summer."
S
"They were extremely thorough with investigating the problem, and after some much-needed maintenance, we had deliciously cool air."
Very pleased with the results
The gentleman arrived at the designated time, and was very efficient in doing his work. We were very pleased with the results of his work.
Great notification and good explanation
I received great notification regarding the arrival time of the tech. Good explanation of the service he provided.
Give That Man a Raise!!
We've been long-time customers and I've always been satisfied with their excellent service. Today we had an annual service; their technician Ed was absolutely amazing! He was very informational. Absolutely professional, very respectful. I'm sure whatever he's making is not near enough! GIVE THAT MAN A RAISE!!
Service Experts were great!
Service Experts were great! I had an HVAC unit not blowing cold air during a heat wave pushing temps up to 88 in the house, and the team was able to get to my house very quickly. Chris Larson did great work, showed up on time, and was a pleasure to work with. I will definitely use them again.
Appreciated the discount and professionalism
Thank you to Nick and Chris for coming out early to fix my AC cooling issue, which happened to be a capacitor that went out. Chris advised they usually cost a little over $400.00, but he could give me a discount to make it $330.00. Happenings come sometimes at bad times, and this was one of those times. Appreciated the discount and the professionalism of Nick and Chris.
Very professional service!
Very nice service tech. Immediately diagnosed the problem and the fix. Scheduled us for a follow-up install on Friday. Very professional service!
Fantastic Crew — Up and Running in Under 8 Hours!
Fantastic crew! They came out within a couple of hours of my AC breaking down; they were not the original providers. Then a few days later they had the whole crew there and got me up in less than 8 hours! They are the best! Thanks!
I Would Highly Recommend Service Experts
Our A/C went out and I called Service Experts. It was late in the day, but they gave a 4–8 p.m. window. I was pleasantly surprised they were able to come the same day. Efren came out and looked at the unit. The blower motor was seized and needed to be replaced. He told me he would order the part and come back the next day. He did just that. He called early this morning. I have air now and would highly recommend Service Experts and Efren. That man deserves a raise. He did exactly what he said. It's not often you get this kind of service anymore. I appreciate all you did, Efren and Service Experts.
Excellent, timely, professional technician
Excellent, timely, professional technician. Very knowledgeable about the issues I was having with my HVAC unit.
Communicative, Helpful, and Honest
Communicative, helpful and honest. Will be calling them for all of our HVAC needs.
Excellent customer service
Received excellent customer service today on my AC and hot water maintenance. Both technicians were respectful and on time. Look forward to seeing them again in 6 months.
Brandon Ty and Eric did a great job
Brandon Ty and Eric did a great job.
Jose C. was a huge help as well.
Dustin D was excellent!
Dustin D was EXCELLENT!!!! He texted that he was coming an hour earlier than scheduled, as I had been without A/C/HVAC for 4.5 days. He was extremely thorough and repaired our upstairs and downstairs air conditioning. He was also very reasonable for all the work he put in. I give him 6 out of 5 stars!!!! Thank you so much for ALL your help!!!!
Brandon was excellent
Brandon was excellent. Quick diagnosis and repair. Corey and Jose performed maintenance today—very thorough and professional.
Annual HVAC Service Call
Annual HVAC service call. Technician Jack Grady did an excellent exam and tune-up: filter replacement, removed old filters, cleaned screens on outdoor fan unit, cleared the evaporation drain line. Very polite and helpful! Since it was all under the maintenance contract, there was no charge.
Thanks So Much, Joe!
Thanks so much, Joe, for getting my unit fixed and me cool again!!
Very Professional and Fast
John was very professional and fast. He serviced my unit in no time flat and offered helpful advice. He answered all my questions.
Ty Gilbert was great!
Ty Gilbert was great! He answered all my questions, was super knowledgeable, and did a great job repairing my unit.
Very Nice and Thorough
Edward came this morning for my annual checkup and he was very nice and thorough and completely informative. Pleasure doing business with him!
Service Experts Nashville Absolutely Saved Us
Our AC went out on day one of moving into our new home, and Service Experts Nashville absolutely saved us. From the moment we called, their responsiveness and professionalism were exceptional.
Within 24 hours, they:
Sent a diagnostic team to assess our old unit and clearly explain what needed to happen.
Returned the next day with an installation team who completed a full HVAC replacement quickly and flawlessly.
Both teams were respectful, professional, and extremely informative. They treated our home with care and kept us updated every step of the way. The speed, quality, and customer service were truly top-tier.
Service Experts Nashville turned a stressful situation into a smooth, easy experience. Highly recommended.
Dustin Was GREAT with Our HVAC System
Dustin was GREAT in helping us with our HVAC system. Thank you so much for your professionalism and making sure we were up and running well before you left! Always the BEST!
Had a Great Experience
Had a great experience yesterday with our technician, Efrain. He completed our bi-yearly "Don't Buy Any Infinite" inspection and did a great job. Was very knowledgeable and friendly.
I highly recommend this service!
I am thrilled to have been referred by the former owner of my townhome to Donelson Air Service Experts. My service person, Will Reyes, was professional and efficient and the price was very reasonable compared to other quotes I've received. I even signed up as a member for added discounts. I highly recommend this service!
They Are Trustworthy
Mr. Ty was a great professional; he was truthful and forthcoming regarding the issues with my AC unit. Yesterday was very challenging for me, a thing called life, but Mr. Ty was very patient and understanding and allowed me to get it out! Although he was unable to move forward on my system, he was truthful instead of just doing the bandaid patch up. I would recommend this company again. They are trustworthy!
He was wonderful to work with
Signed up for their Maintenance+ plumbing membership and Steven came out to do the yearly maintenance. He was wonderful to work with. He was very thorough with his inspection and kept me informed about his findings. I would happily work with him again!
All services were performed professionally
I signed up for the Advantage program. Jose came to the house and installed a better filtration system on the upper unit and replaced a bulb in the lower unit. Both of these items are now covered under the Advantage program. All services were performed professionally.
Great job! Very friendly.
Great job! Very friendly. Explained everything, and was very professional. (On the Advantage Program)
They Go Way Above and Beyond
Have been member of service maintenance program for many years. Highly recommend. Company always responsive and pleasant with great customer service. Technicians are always knowledgeable and friendly. Today they arrived to do the 6 month service check to find me in yard trying to shut off a meter leak that was running like a river. They jumped in to assist me, going way above and beyond their expected HVAC call. Much thanks and appreciation to Cooper and Quintin!
Highly recommend this team
Cameron and Mike came out to do the routine maintenance on our dual HVAC units. One checked out fine, but the other literally burned up and started to smoke during maintenance. They explained to us what was the problem with our 17-year-old dead unit, including the video taken of the smoking item. They worked with their manager to get us a fair price on a new unit and to schedule the install for the next day.
This morning Cody and David showed up to remove the old unit and install the new one. They were careful and courteous in their work, using protective booties and gear so as not to mark up the floor. Everything was cleaned and checked during and after installation. They explained how everything was installed in the attic and outside. Warranties for the units and paperwork were provided. We received all the images and videos taken to check their work via email. It was a great pleasure to work with the whole team so that we could get our house cool again for summer.
Both the maintenance team guys and the installation leads were friendly. They were all dog lovers too and spent some time loving on our 3 corgis, who relished the extra scratches and attention.
Highly recommend this team if you need repair or installation for AC work.
Working better than before
Last week was extremely hot, and our A/C was struggling to maintain 75 degrees. On 4th of July, we had 2 techs come out and get us working better than we were before the issue with our unit. They were extremely thorough with investigating the problem, and after some much-needed maintenance, we had deliciously cool air before they left. They also explained everything that was done and why, and how to avoid the same issue in the future. Thanks, Chris and Cory!
