Service Experts, headquartered in Richardson, TX, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
With any new HVAC, Indoor Air Quality, Water Heater or Water Treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.
Valid on new Advantage Program lease agreements from 7/1/26 to 9/30/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease costs and payment schedule.
Jul 1, 2026
- Sep 30, 2026
$0 diagnostic for Maintenance+ members. Valid for new and active members. The $0 fee applies only when recommended repair is completed and paid at time of service.
Promotion valid for service visits occurring 3/16/26 – 8/31/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Aug 31, 2026
Book by 3pm for guaranteed same-day installation. No Hot Water? Let’s Get You Back on Track. Book your water heater service by 3pm EST for a guaranteed same-day installation or enjoy $500 off standard installation. Don’t wait for another cold shower. Call center line or book online and let our local experts take care of the rest.
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Lease New, High-Efficiency Equipment: Upgrade your home's reliability with the latest technology. No Upfront Cost. All-Inclusive Service: We handle all future repairs and routine maintenance so you don't have to. Worry-Free Budgeting: One fixed, predictable monthly payment.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Protect your home from unexpected power loss with a whole home generator. Whether it's severe weather or an unexpected outage, you'll have dependable backup power when you need it most. Save 10% on a whole home generator for a limited time.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Jun 30, 2026
- Oct 30, 2026
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
F
"Service technician was professional and courteous."
j
"I never knew my service included plumbing and I have had this for over 4 years now."
M
"Friendly, efficient and knowledgeable."
S
"Excellent experience all around, we had an electrical problem which was quickly diagnosed and corrected."
J
"Service was prompt and the tech was friendly and very efficient."
N
"The technician was very friendly and helpful."
C
"Service Experts Syracuse were quick to respond and assess the situation."
S
"The service on my air conditioning system was outstanding."
K
"He was very professional and personable."
J
"The electrical guy helped me understand where things were hooked up for outdoor lights."
D
"Jaime was friendly, courteous, professional and knew exactly what had to be done to fix the issue."
D
"Very helpful, professional, personable, went above and beyond!"
T
"Chip and Nashiem were fantastic, very courteous and professional."
E
"They did their due diligence and checked all faucets, all toilets, all showers, the fridge water line, everything to try and replicate it."
S
"The tech, Jaime Menjivar, was fantastic. He answered any questions I had and was a genuinely nice person to talk to."
J
"Maintenance was performed efficiently and in a timely manner."
R
"No one but Falso would come the same day."
M
"He was very polite and helpful and performed tasks efficiently."
L
"Once those items were clarified, your technicians were on time and quickly solved our water intake problem."
B
"Our service man was courteous, helpful, and well informed."
R
"He solved my issues immediately and installed a new breaker box."
D
"Came same day within two hours on a last-minute call from me."
R
"Jaime explained the process and had it done quickly."
R
"The technician Jaime was very professional and did a great job."
K
"Very dependable, reliable, and responsive!"
K
"Overall, we were very satisfied with the service and professionalism of the technicians and will use them again."
G
"Justin was very professional, knowledgeable, respectful of our property."
C
"Lenny was very friendly and knowledgeable."
K
"Justin was professional, informative, prompt, and pleasant."
D
"Workers were very professional and explained everything to me."
Service technician was professional
Annual maintenance inspection was scheduled. Service technician was professional and courteous.
These people know their products
These people know their products. I never knew my service included plumbing and I have had this for over 4 years now. Jared and John were both very friendly and knowledgeable of product. Great job, guys!
Mor Was Great
Friendly, efficient and knowledgeable. Mor was great! Will call again.
Excellent experience all around
Excellent experience all around, we had an electrical problem which was quickly diagnosed and corrected. Jesse took the time to educate us on the issue and how to prevent it from happening again, and clerical staff were friendly and found the soonest opening to help us out with busy schedules! Strongly recommend to anyone in the area.
Service was prompt and the tech was friendly
Called about an air conditioner problem on the hottest day of the year. Service was prompt and the tech was friendly and very efficient. I can't say how pleased I am with Falso, they always deliver with great work and competitive prices. I'm contemplating getting the service plan.
I would definitely use them again.
I was able to schedule an appointment the same day of my inquiry. The technician was very friendly and helpful. I would definitely use them again.
Quick to Respond and Fix the Problem
Came home from vacation to an awful smell in the basement. Service Experts Syracuse were quick to respond and assess the situation. Turns out we had a busted pipe, and they fixed it quickly. Staff were friendly and cleaned up after themselves. We will definitely be calling them for any future needs.
The service on my air conditioning system was outstanding
The service on my air conditioning system was outstanding. The service person was very knowledgeable and customer service oriented.
A True Expert in His Field
Jamie came to do routine maintenance on my hot water tank. He was very professional and personable. He explained to me why this maintenance was necessary and also gave me useful information about my floor drain and main shut-off valve for my water. He is very knowledgeable and experienced. A true expert in his field.
Super helpful
The electrical guy helped me understand where things were hooked up for outdoor lights that haven't worked since I moved in. Super helpful.
Fantastic Plumbing Service
Fantastic plumbing service. Jaime was friendly, courteous, professional and knew exactly what had to be done to fix the issue. He explained everything and made sure everything worked perfectly before leaving. It was a pleasure to have him as our tech. We would highly recommend Service Experts. Bob and Deb
Marjorie Was Amazing
Marjorie was AMAZING - very helpful, professional, personable, went above and beyond!
Chip and Nashiem Were Fantastic
Chip and Nashiem were fantastic. Very courteous and professional. I also bought their maintenance program, which will come in handy for the future as my units have aged.
Only Company to Get Back to Me Same Day
I contacted 4 different plumbing companies by Google text, and this one was the only one to get right back to me the same day. They were able to get someone out to me the next day. Unfortunately, our leak stopped by the time they got here, and we couldn't figure out where it came from, but they did their due diligence and checked all faucets, all toilets, all showers, the fridge water line, everything to try and replicate it. Next time, I hope the leak comes back so we have something for them to do.
Very satisfied with this service
Had an old valve leaking in our basement above the drop-down ceiling. Falso sent out a tech to evaluate it. The tech, Jaime Menjivar, was fantastic. He answered any questions I had and was a genuinely nice person to talk to. He came back the next day to do the repair. He explained how he was going to do the repair and why he was doing it that way. Was it expensive? ...Yes! But what isn't nowadays? You can't put a price on peace of mind. Very satisfied with this service.
Air Conditioner Maintenance
As always, air conditioner maintenance was performed efficiently and in a timely manner.
Highly recommend this company!
Called several plumbers to fix a leak. Mom's basement was full of water. No one but Falso would come the same day. Kyle was wonderful and fixed the problem! Highly recommend this company!
Very polite and helpful technician
The technician came on time for minisplits/heat pump annual maintenance included in our monthly service fee. He was very polite and helpful and performed tasks efficiently.
Technicians Quickly Solved Problem
I needed some clearer explanation of the coordination between OCWA shutting off the water line to our house and arrival of your Service Experts to replace a section of our water intake pipe. Once those items were clarified, your technicians were on time and quickly solved our water intake problem.
Courteous, Helpful, and Well Informed
Our service man was courteous, helpful, and well informed when I asked about an issue that we had with our unit during the winter. He made a mod that solved the problem for the future. I appreciated his advice and good work.
Awesome service
Jesse was as professional as you can get! He solved my issues immediately and installed a new breaker box, and then my AC unit came back online. Awesome service!
Great emergency AC service
Great emergency AC service. Came same day within two hours on a last-minute call from me. Both gentlemen were courteous and explained everything to us. Would recommend for service.
Maintenance team is always on time
Maintenance team is always on time. Jaime explained the process and had it done quickly.
Very professional and did a great job
We had a plumbing emergency, Service Experts sent someone out the same day and temporarily made a repair until the next day to get the parts needed. The technician Jaime was very professional and did a great job. Thank you.
Service Experts Spring Checkup
Falso Service Experts spring checkup and new equipment maintenance service. Very dependable, reliable, and responsive! Technician Willis Regan did a very good job!
Highly recommend!
We were in need of a new water heater after having outlived our current water heater of 20 years. The pilot light would not maintain itself any longer, and we needed hot water after going without for a few weeks already.
We had called several plumbers and received a few estimates by the time that Brian presented us with the options afforded to us by Falso. After deciding on the service plan that best fit our needs, he called Seth to schedule the installation of our new water heater system. Seth arrived quickly and informed us of the plan to install and integrate the new water heater in our home. After a quick hour, Seth had our new system installed and ready to go. He also identified a leak in our upstairs bathroom toilet and scheduled another technician to come over as soon as possible to fix the leak.
Overall, we were very satisfied with the service and professionalism of the technicians who fixed HVAC problem and will use them again. Highly recommend!
Very professional and knowledgeable
Justin was very professional, knowledgeable, respectful of our property. The visit was covered on our annual maintenance plan so no charge.
Very friendly and knowledgeable
Lenny was very friendly and knowledgeable. I like to ask questions regarding my furnace and he was very helpful.
Justin was professional and prompt
Justin was professional, informative, prompt, and pleasant. Always enjoy Falso service checkups.
Workers were very professional
Workers were very professional and explained everything to me when they were done.
