Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.
National Strength, Local Heart
Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.
Powered by Brookfield Infrastructure
As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.
Our Brand Promise: We Care About Your Home Like It’s Our Own
Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.
Proactive, Comprehensive Home Care
We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.
Our Commitment
Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.
Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that.
Earn up to $1,250 in promotional reward cards when you lease or purchase a new qualifying system
Earn a $1,000 promotional reward card for a qualifying purchase or $1,250 in promotional reward cards for a new lease with same-day enrollment in automatic payments, subject to eligibility requirements and other terms and conditions.* Promotional reward cards are issued by Perfect Gift, an independent third-party provider, and are subject to the card issuer’s terms and conditions.
Offer valid 3/16/26–5/16/26 on qualifying, new invoices only. Residential customers only. Promotional reward cards are not gift cards, are not redeemable for cash, and have no cash value except as required by law. Eligibility requirements apply, including that you must spend at least $10,000 on a single invoice date for new equipment services or installations. For purchases, your payment for that transaction must be processed and cleared within 14 days of the invoice date. For equipment leases, the total installed cost listed on your Service Experts Advantage Program Lease Agreement must be at least $10,000. See full details in Terms and Conditions.
Mar 31, 2026
- May 26, 2026
Pricing not valid on prior purchases and may not be combined with other offers. Advantage lease pricing applies to specific equipment only, call your Center for more details.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Mar 16, 2026
- May 16, 2026
Valid for new and active Maintenance+ members. $0 diagnostic fee applies only when recommended repair is completed and paid at the time of service. Not valid at Service Experts Memphis, Service Experts Tulsa, Strogen’s Service Experts, Fras-Air Service Experts, Pine State Services, RB Travis Plumbing, Stan Gelber & Sons, Inc Heating & Cooling, or United Plumbing locations.
Promotion valid for service visits occurring 3/16/26 – 6/30/26. Cannot be combined with other offers. No cash value. Offer may be modified, suspended, or withdrawn at any time as permitted by law.
Mar 16, 2026
- Jun 30, 2026
Earn up to $1,800 in rebates when you purchase a qualifying Lennox system
System rebate requires the purchase of a Lennox indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an induvial rebate and cannot be combined with individual offers. Rebate offer valid from 3/9/26 to 6/12/26 and must be installed by 6/19/26 and submit claims by 7/19/26. Rebate is paid in the form of a Lennox prepaid Mastercard.
All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/ . Equipment and rebate offers vary by Service Experts location, call your local Center for more details.
Mar 9, 2026
- Jun 12, 2026
Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99
A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills
Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
NO money down; Brand new, high-efficiency equipment; installation, regular preventative maintenance, all repairs (parts & labor), and air filters INCLUDED.
Offer not valid on prior purchases and may not be combined with other offers. Advantage pricing applies to specific equipment. Call for details. Some exclusions apply. See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
$99 Drain Cleaning Special. Regularly $375, Now Only $99
Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.
Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel
It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.
Offer not valid on prior purchases and may not be combined with other offers.
Lease New, High-Efficiency Equipment: Upgrade your home's reliability with the latest technology. No Upfront Cost. All-Inclusive Service: We handle all future repairs and routine maintenance so you don't have to. Worry-Free Budgeting: One fixed, predictable monthly payment.
See the terms and conditions within the Service Experts Advantage Program Lease Agreement for additional information.
Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.
Our brand promise: We’re the Specialists Making You Feel Right at Home.
Hear From Our Happy Clients
C
"He went out of his way to make sure I wasn’t without light since I have epilepsy."
P
"We are happy with our service from Midway Service! Bless you all!"
G
"Within two hours, all is right in the homestead, no leaks, no backups, and no mess!"
J
"He was polite, jovial, and, most importantly, extremely knowledgeable about his business."
L
"Very nice workman who got the job well done."
F
"Gerard Humienik did excellent work."
J
"Thank you for being polite and efficient on our water leak in the bathroom."
g
"He took time to explain my options for repair with the cost and pros and cons of each."
J
"He was very professional and friendly."
k
"Mike M came out today same day, actually within an hour, for an estimate and was so courteous, knowledgeable, and helpful!"
P
"Nathan, the A/C tech that came out to do service on my parents' A/C from Service Experts, was awesome!"
J
"Gerard Humienic replaced my bathroom faucet."
M
"Every time he comes out he's efficient and knowledgeable."
A
"They answered my questions and explained everything in ways I could understand."
K
"He and the other guys arrived on time, finished on time, cleaned up after themselves, and went above and beyond."
L
"Both Greg the electrician and Hunter the plumber are welcome in my house anytime."
M
"He answered my questions thoroughly."
K
"He was on time, friendly, efficient and very knowledgeable."
L
"Always have a pleasant and professional outcome."
j
"Clean, efficient, knowledgeable. Highly recommend for any home maintenance needs."
A
"He was extremely professional, thorough, and took the time to clearly explain everything he was doing and what caused the issue."
D
"Service was excellent and professional. Shout out to Hunter."
C
"Once again Midway came through."
B
"Very happy with my experience with him."
N
"You are lucky to have such a professional person on your team."
S
"Patrick Gilbert performed my semi-annual HVAC maintenance and did a very professional and comprehensive examination of my system."
T
"He listened to my concern, understood, and fixed the issue the same day."
M
"They were both very pleasant and talked us through everything they were doing."
V
"Hunter showed up quick, gave me an estimate to start, and got the job done within a couple hours."
D
"Patrick isolated the issue and gave us a fast and efficient fix."
Kudos to the Best Service Technician
Mike Mouzone not only put up with my noisy barking dog, but he went out of his way to make sure I wasn’t without light since I have epilepsy. I only called in for a service in my kitchen, but he was able to fix my laundry room light also. Kudos to the Best Service Technician. Granted, I’m waiting for the kitchen light to be installed, but I have all ideas it will be AMAZING! 💡🌟
We Are Happy With Our Service
Mike came out about our electrical problem and thoroughly explained what was going on. He fixed everything and went over what he did before and again after he fixed it! Great guy! I slipped and fell while Mike was here. Bless his heart, he helped me up. Yeah! I'm OK, and so is my electrical home system! Thank you, Mike! I also had plumbing issues, and Izley came yesterday and today for the plumbing. He replaced the water heater and did a great job! He explained our water heater had bacteria in it, and it was causing our smelly water. Bless him, he changed the water heater and fixed our problem! We are happy with our service from Midway Service! Bless you all!
Excellent Work!
We had a bad problem. We called. They scheduled for the same day. They came way earlier than expected to help us. Within two hours, all is right in the homestead, no leaks, no backups, and no mess! Excellent work! Toilet repair, main line fix, vent pipe working! Thank you very much, excellent service!
Midway and Their Technicians Are the Best
Hunter clearly communicated the timing of his arrival. He was polite, jovial, and, most importantly, extremely knowledgeable about his business. This is the 2nd time I have needed help, and Midway and their technicians are the best. Thank you for making my shower usable again, Hunter!!
Very nice workman
Got a new hot water tank installed. Very nice workman who got the job well done. Would highly recommend. Thank you.
Excellent work on my water filtration system
Gerard Humienik did excellent work on my water filtration system. Thank you.
Polite and Efficient Service
Gerard Humienik checked things out and explained what repairs I needed and the cost. Thank you for being polite and efficient on our water leak in the bathroom.
Very professional and friendly
Hunter H. was very professional and friendly. He took time to explain what were my options for repair with the cost and pros and cons of each. When I saw his last name I realized that he was here 5 years ago and he got 5 stars then too. He was a "plumber" back then. Now, he's a "service technician".
Greg Did an Excellent Job
Greg the electrician was out here; you did an excellent job. He was very professional and friendly.
So courteous, knowledgeable, and helpful
For 6+ years we have used Midway for HVAC and electrical needs. Mike M came out today same day, actually within an hour, for an estimate and, true to Midway, was so courteous, knowledgeable, and helpful!!
Nathan the A/C tech was awesome!
Nathan, the A/C tech that came out to do service on my parents' A/C from Service Experts, was awesome! We give him 10 out of 5 stars. THANK YOU FOR HAVING SUCH AN AWESOME TECH, SERVICE EXPERTS!
I'm happy with the new look
Gerard Humienic replaced my bathroom faucet. He went to pick up the new faucet and installed it. I'm happy with the new look. Thanks.
He's efficient and knowledgeable
Hunter has been to my house a couple of times. Every time he comes out he's efficient and knowledgeable. He's also very personable.
A good experience with Midway Services
Thanks again to Paul, Lenny, and Marlon. They were all very personable and knowledgeable about the HVAC and plumbing units in the home. They answered my questions and explained everything in ways I could understand. They offered practical advice about next steps for maintenance and suggestions for future long-term maintenance. This was a good experience, and I am confident Midway Services/Service Experts will do a great job. I look forward to having them work in my home again.
Excellent service re-piping our house
Jose Ayala with Service Experts provided excellent service re-piping our house to fix our plumbing. He and the other guys arrived on time, finished on time, cleaned up after themselves, and went above and beyond to make sure everything worked again. Thanks.
Quality work, through and through
Both Greg the electrician and Hunter the plumber are welcome in my house anytime. I will recommend both gentlemen and Service Experts. Quality work, through and through. And they left the house clean.
Nevon and Lenns did a great job
Nevon and Lenns did a great job. Nevon worked on my AC, while Lenns told me about the Advantage Plan. He answered my questions thoroughly. When Nevon finished, he showed me the pictures of my machines and assured me everything was working perfectly.
He was on time, friendly, efficient
Kevin came out to do an inspection of the washer and dryer in our condo, a requirement of the association when selling. He was on time, friendly, efficient and very knowledgeable.
Always a Pleasant and Professional Outcome
Always have a pleasant and professional outcome. Highly recommend. Navin was super! Sorry, Nevon. I do apologize.
Highly recommend for any home maintenance needs
Hunter Hicks solved my problem quickly. He was very polite and treated my home with respect. Clean, efficient, knowledgeable. Highly recommend for any home maintenance needs.
Excellent Service from Start to Finish
Cory Jones with Service Experts arrived right on time and got our furnace up and running quickly. He was extremely professional, thorough, and took the time to clearly explain everything he was doing and what caused the issue. We really appreciated his attention to detail and honest communication. Excellent service from start to finish — we will definitely be using Service Experts again!
Service was excellent and professional
Had a tankless water heater repaired and descaled, and the service was excellent and professional. Shout out to Hunter, who was very friendly and knowledgeable.
Once Again Midway Came Through
Hunter came out due to a water pipe broken. Once again Midway came through. Thank you so very much.
Mike is the greatest.
Excellent service. Mike is the greatest. Very happy with my experience with him. He is an asset to your company.
Hunter Hicks was fabulous
Hunter Hicks was fabulous. You are lucky to have such a professional person on your team. Thank you, Hunter! I would have him back for sure.
Very professional and comprehensive
Patrick Gilbert performed my semi-annual HVAC maintenance yesterday and did a very professional and comprehensive examination of my system, which is now approaching 12 years old. Midway Services, now Service Experts, has done a great job in keeping this system, which we inherited upon buying the house seven years ago, maintained and performing excellently. When it comes time to replace this system, I will definitely look to Service Experts of Tampa Bay.
Courteous, knowledgeable, and quick
Tech Mike Mouzone was courteous, knowledgeable, and quick. He listened to my concern, understood, and fixed the issue the same day.
Pleasant and Thorough AC Service
Kevin and Nathan were out today to service an issue with our AC system. While going through the system, they discovered two other issues. They were able to fix one and put in a return visit to have the other taken care of. They were both very pleasant and talked us through everything they were doing.
Clean and Professional
Hunter showed up quick, gave me an estimate to start, and got the job done within a couple hours. Gave me options for toilet replacement. 30 days to think about it. 15% Advantage discount applied. Clean and professional. Great job.
Patrick Gilbert did a great job
Patrick Gilbert did a great job on my AC at my rental home. The day before, I had another company out that failed to address the problem, but Patrick isolated the issue and gave us a fast and efficient fix. Thank you, Midway, once again.
