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We’ll Make Your Payments for 6 Months – Learn More View Offers

About Us

Delivering Expert Service Since 1996 

Service Experts, headquartered in Richardson, TX and proudly owned by Brookfield Infrastructure, is redefining what homeowners and businesses expect from HVAC and plumbing services. With the backing of one of the world’s largest owners and operators of critical infrastructure, Service Experts delivers unmatched reliability, innovation, and stability to every customer we serve.

National Strength, Local Heart 

Our network spans over 75 service centers across 31 states, with more than 3,000 highly trained Experts serving 2500+ homes and businesses every day. What began as a coalition of independent contractors in 1996 has grown into a unified national brand, combining the personal touch of local service with the reach and resources of a global leader.

Powered by Brookfield Infrastructure 

As part of Brookfield Infrastructure, Service Experts benefits from world-class operational expertise and financial strength. This partnership empowers us to invest in advanced technologies, deliver proactive whole-home solutions, and set new standards for comfort, efficiency, and peace of mind. Our customers enjoy the confidence that comes from clear pricing, certified professionals, and guarantees backed by a global infrastructure powerhouse.

Our Brand Promise: We Care About Your Home Like It’s Our Own 

Service Experts stands apart by caring for every customer’s home as if it were our own. Our genuinely caring technicians listen attentively, explain options clearly, and tailor solutions for the long-term health of your home. We unite proven expertise with a friendly, approachable attitude—making homeownership feel manageable, not stressful.

Proactive, Comprehensive Home Care 

We’re moving the industry from reactive repairs to proactive, comprehensive care. Our whole-home approach means we assess, maintain, and protect every major system, anticipating needs and simplifying decisions. Through innovative memberships and personalized service, we deliver lasting value and peace of mind.

Our Commitment 

Backed by Brookfield Infrastructure, Service Experts is well-positioned for continued growth and innovation. Our goal is to be the best and biggest in every market we serve, but our unwavering commitment remains: to deliver healthier, more efficient, and more comfortable homes—today and for years to come.

Looking for reliable solutions to keep your home safe, comfortable, and highly efficient? There’s an expert for that. 

Services vary by location

  • Limited
    Time
    Offer!
    We’ll Make Your Payments for 6 Months

    With any new HVAC, Indoor Air Quality, Water Heater or Water treatment Service Experts Advantage Program lease agreement, we will make your payments for the first 6 months.

    Valid on new Advantage Program lease agreements from 1/7/26 through 1/31/26. Customer owes $0 for the first six months; regular monthly lease payments begin thereafter. Early termination during promotional period will result in charges for elapsed months. See your full Advantage Program Lease Agreement for complete terms and conditions, including total lease cost and payment schedule. Jan 7, 2026 - Feb 28, 2026
  • Up to $1,800 in rebates when you purchase a qualifying Lennox HVAC System

    System rebate requires the purchase of an indoor unit, an outdoor unit and a qualifying thermostat. System add-ons do not qualify for an individual rebate and cannot be combined with individual unit offers. Rebate offer valid from 1/19/26 through 2/13/26 and must be installed by 2/20/26. Claim rebate by March 22, 2026; rebate is paid in the form of a Lennox prepaid Mastercard®.

    All rebate information found at https://www.lennox.com/residential/buyers-guide/offers-and-savings/promotions/. Equipment brands and offers vary by Service Experts location, call your local Center for more details. Jan 19, 2026 - Feb 15, 2026
  • Limited
    Time
    Offer!
    Up to $500 OFF a New Water Heater

    $500 off Tankless water heater or $250 off tank water heater. Now through January 31, 2026.

    Valid on all qualifying water heater systems. If leasing under the Advantage Program, EZ-Pay enrollment is required for promotional pricing. Offer not valid on prior water heater purchases. Nov 28, 2025 - Jan 31, 2026
  • 10% Off Any Product or Service for Active Duty, Retired, and Veteran Military Personnel

    It’s our way of thanking you for your courage, dedication, and sacrifice to protect our freedom. All work is performed by licensed experts and backed by our Service Experts Guarantee.

    Offer not valid on prior purchases and may not be combined with other offers.
  • Save $90 on an HVAC Precision Tune-Up. Regularly $189, now only $99

    A well-maintained system operates more efficiently, reducing energy consumption and lowering heating and cooling bills

    Offer not valid on prior purchases and may not be combined with other offers. Excludes oil furnaces; call for pricing. **Potential savings may vary depending on age and condition of equipment, personal lifestyle, system settings, equipment maintenance, and installation of equipment and duct system.
  • $99 Drain Cleaning Special. Regularly $375, Now Only $99

    Reduce buildup on your pipes, Help avoid major plumbing repairs, Maintain a clean home.

    Offer not valid on prior purchases and may not be combined with other offers. *Valid for one drain only. Accessible ground level clean. Call for more details.
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Core Values: For Company, Customers, and Employees: We do the right thing.

For Employees:

  • We uphold a culture of wellness and safety.
  • We empower, develop, and reward employees.
  • We value differences that make us unique.

For Customers:

  • We back our services with our Service Expert guarantee. 
  • We educate customers to make their best decisions.
  • We earn customers’ trust every day.

For Our Company:

  • We work together to transform our industry.
  • We expect and value loyalty, honesty, and accountability.
  • We give back to our communities.

Vision, Mission, and Brand Promise

Our vision is for every home to be a haven of comfort, wellbeing, and energy efficiency. Our mission is to improve the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

Our brand promise: We’re the Specialists Making You Feel Right at Home.

Hear From Our Happy Clients
  • A
    "I have been a client of Wesley Wood Service Experts for over 5 years and they have never failed me."
  • C
    "Professional and able to fix the problem in a timely manner!"
  • S
    "Very knowledgeable and friendly, and even Morgan our dog thought he was okay."
  • B
    "He did a fantastic job explaining everything to us and our options moving forward as our unit is aging."
  • B
    "Adam arrived on time, was very thorough, and explained everything in detail."
  • A
    "I can’t express how happy I am with the installation of my new heat pump and thermostat."
  • P
    "The technician, Matt DeLay, completed the upgrade in a very professional manner."
  • G
    "Once again, they provided the courteous, competent, professional service we've come to expect from WW."
  • M
    "We had been without heat for nearly three weeks and he championed our system and got it up and running before the new year."
  • A
    "The technician arrived on time, checked everything thoroughly, and made sure all the kitchen sinks were working perfectly before leaving."
  • M
    "The last few checkups Adam has been our technician; he is efficient and very skilled at his work."
  • L
    "The service provided was explained, as were suggestions for future maintenance of our system."
  • S
    "Awesome job! Great winter tune-up."
  • E
    "Derek was friendly and knowledgeable and very thorough."
  • J
    "Adam was on time, polite, and got the service done."
  • J
    "He was very helpful, efficient, and provided insightful knowledge to my HVAC questions."
  • K
    "Derek was great and was easy to talk to."
  • B
    "Very satisfied with service, responsiveness, and price!"
  • B
    "Great service by a professional who knew what he was doing."
  • J
    "Always nice and loves animals."
  • S
    "He was exceptionally knowledgeable and took extra time explaining my system."
  • M
    "Matt was on time and explained all the work he was doing and what my future needs would be."
  • N
    "Kevin was on time, very professional, and explained the issue."
  • J
    "Timely and affordable for a regular winter tune-up on a very complicated radiant heating system with 2 loops."
  • A
    "He pointed out several things I was not aware of."
  • C
    "Excellent company, excellent staff, especially Adam."
  • B
    "Adam Beener arrived on time, knew all about our unit history, and was extremely helpful and pleasant."
  • J
    "Matt did an excellent job installing WiFi thermostats."
  • R
    "His knowledge, courtesy, professionalism, and expertise are amazing!"
  • L
    "Derek is very kind and a professional."
They Have Never Failed Me
I have been a client of Wesley Wood Service Experts for over 5 years and they have never failed me. The team that shows up is always professional and knowledgeable. Today, Adam did it again and followed what I expected.
Professional and Timely Service
Professional and able to fix the problem in a timely manner! Ty
Expert serviceman Derrick was great
Expert serviceman Derrick was great. Very knowledgeable, friendly, and even Morgan, our dog, thought he was okay.
Feeling reassured we are in good hands
Had a great visit by Kevis today for a regular maintenance check. He did a fantastic job explaining everything to us and our options moving forward as our unit is aging. Appreciate his down-to-earth approach and attention to detail. Feeling reassured that we are in good hands.
Very friendly and excellent service
Adam, service tech, arrived on time, very thorough, explained everything in detail. Very friendly and excellent customer service. Bob Mac
A wonderful experience
I can’t express how happy I am with the installation of my new heat pump and thermostat. From start to finish, everything was handled in a highly professional manner. I would especially like to thank Lee for his outstanding professionalism and quick, efficient service. The technicians, Colby Stauffer and his coworker, were excellent—fast, knowledgeable, and very respectful. They took great care to clean everything up after completing the job. Overall, it was a wonderful experience, and I highly recommend this company to anyone in need of heating or cooling services.
Professional Humidifier Upgrade
This visit was for the purpose of installing a recommended upgrade to my humidifier. The technician, Matt DeLay, completed the upgrade in a very professional manner, and did a nice job in explaining how to use the system.
We recommend Wesley Wood without reservation
We've used Wesley Wood on prior occasions, and based on their prior service, chose them when the time came to install a new water heater in our third-floor condominium. Once again, they provided the courteous, competent, professional service we've come to expect from WW. They showed up when they said they would, completed the work agreed to in a very timely fashion, and left our utility room cleaner than when they arrived. We recommend Wesley Wood without reservation, and will rely on them again should the need arise. Gary and Wendy Aichele, West Chester, PA.
Matt was extremely professional
Matt Delay came to service our boiler and went above and beyond by also replacing some parts that I wasn't even aware of at the time that needed to be replaced. We had been without heat for nearly three weeks and he championed our system and got it up and running before the new year. We now have heat and hot water; our house is once again comfortable. I'm so very grateful for Matt coming out and making sure that our home was safe and warm again before the new year! Matt was extremely professional and I would recommend Wesley Wood Services. Ask for Matt; he's the best!
Fast, prompt, and satisfactory service
Wesley Wood Service Experts provided fast, prompt, and satisfactory service at my home. The technician arrived on time, checked everything thoroughly, and made sure all the kitchen sinks were working perfectly before leaving. I really appreciate their professionalism and attention to detail, and would happily recommend them to others.
Our technician Adam Beener was great
We recently had our annual winter checkup, and our technician, Adam Beener, once again was great. He changed filters in the heater and humidifier, turning the humidifier on for the winter. The last few checkups Adam has been our technician. He is efficient and very skilled at his work. He's keeping these senior citizens up and running. Thank you, Adam.
Friendly, Prompt, and Professional
Kevis Smith, our service technician, was friendly, prompt, and professional. The service provided was explained, as were suggestions for future maintenance of our system. We couldn’t have been more happy with his visit.
Great Winter Tune-Up
Awesome job! Great winter tune-up. Quick, pleasant, and professional experience! Thank you, Alan!
Friendly, knowledgeable, and thorough
Derek was friendly and knowledgeable and very thorough regarding the tuneup he did on our system. He’s welcome back anytime.
On time, polite, and efficient service
Adam was on time, polite, and got the service done. We have used WW for over 20 years and have been happy with everything.
Very helpful and efficient
Kevis Smith came by for the winter maintenance. He was very helpful, efficient, and provided insightful knowledge to my HVAC questions. Really appreciate it. Go Birds.
Derek was great and easy to talk to
Derek was great and replaced our filter and humidifier filter in no time and was easy to talk to.
Very satisfied with service
Great experience! Austin came late the same afternoon as our call and found a problem other techs hadn’t. Very satisfied with service, responsiveness, and price!
Great service by a professional
Great service by a professional who knew what he was doing. Got my boiler working again. Thanks.
Alan is the best
Alan is the best. Always nice and loves animals.
Exceptionally Knowledgeable Service
Austin was my service repair expert. He was exceptionally knowledgeable and took extra time explaining my system. The best I have had since living in my current home.
Very helpful in explaining costs
Matt was on time. He explained all the work he was doing. He explained what my future needs would be. Very helpful in explaining when I would need a new compressor and the cost.
Very professional and quick to resolve
Kevin was on time, very professional, and explained the issue and was quick to resolve. Thank you.
Timely and Affordable Winter Tune-Up
Wesley Wood was timely and affordable for a regular winter tune-up involving a very complicated radiant heating system with 2 loops. Thank you, Kevis.
He Exceeded Expectations
Kevin Smith from Wesley Wood was great! He pointed out several things I was not aware of. He exceeded expectations.
Excellent company, excellent staff
Excellent company, excellent staff, especially Adam, and very competitive pricing.
Never Have Had a Better Technician
Adam Beener arrived on time, knew all about our unit history, and was extremely helpful and pleasant during the visit. Never have had a better technician service our equipment.
Matt did an excellent job
Matt did an excellent job installing WiFi thermostats including downloading the app and setup!
A+++ Overall Experience
Adam from Wesley Wood arrived on time, as he always does. His knowledge, courtesy, professionalism, and expertise are amazing! He’s kept my system in tiptop shape for many years, and I couldn’t be more thankful! A+++ overall experience!
Excellent service
Excellent service. Derek is very kind and a professional. Very pleased with the service. Thank you.
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Why Call Anyone Else? We're the Experts in Home Services

Our team is ready to take care of your home service needs—with fast service and expert services that you can always rely on.