Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Back in May, Service Experts Heating and Air Conditioning of Raleigh accepted a call from a man named Jimmy from the Raleigh metro who told us about a remarkable project he was in the midst of for his neighbor Kyla.

Kyla Tracy is an exceptional 9 year old who was born with Osteogenesis Imperfecta, commonly known as brittle bone disease. She relies on a wheelchair to get from one point to another and her home was not wheelchair friendly, due in large part to the size of the chair. When Jimmy realized the problem, he thought about remodeling the Tracy family’s house to make it completely wheel-chair friendly. But because of the age of the home, it was going to be a larger project than he initially planned. Finding his way around the obstacles, Jimmy decided to try turning the Tracy family’s carport into a wheelchair friendly living area, which would contain Kyla’s own playroom, bedroom, bathroom, and kitchen area.

Excited, Jimmy began calling local businesses, including building supply companies, plumbers, and electricians and they all said they would be happy to help and provide services and supplies. He called Service Experts of Raleigh for the heating and cooling part of Kyla’s new apartment. Two of Service Experts employees went to the house to ask more about the project and were amazed by how smart and sweet Kyla was and they knew they had to contribute.

Kyla’s father, Jared Tracy, said he expected to pay for the $12,000 HVAC system for Kyla’s new apartment, but with the generosity of Lennox and RE Michel, Service Experts of Raleigh was able to give the Tracy’s an invoice that read:

“We are honored to present you with a total heating and AC system at no charge as long as we can all have hugs.”

The staff at Service Experts of Raleigh were humbled to help provide such a precious girl with a much-deserved place for her to live that accommodates her wheelchair and allows her to move around safely and efficiently. But there’s still more to do. The Tracy’s are raising money to purchase a wheel-chair friendly automobile to better transport their family. To read more or to donate to Kyla’s van, please click through to their GoFundMe account.

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